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Hotel Indigo El Paso Downtown

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Traveller (160)
Room & Suite (59)
Pool & Beach (25)
Overview
  • Excellent74%
  • Very good15%
  • Average4%
  • Poor2%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Hotel Indigo El Paso Downtown
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Offers from Hotel Indigo El Paso Downtown
Special Offer: Book Direct and Save
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (387)
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379 results
Traveller rating
272
58
17
9
23
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LanguageEnglish
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272
58
17
9
23
Show reviews that mention
All reviewsfifth floorfloor to ceiling windowsaveda productsbar and pool areafront deskbeautiful poolrestaurant downstairsdowntown areasun cityparking garagegreat customer servicevaletreneterravioletconciergecabana
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1 - 5 of 379 reviews
Reviewed 3 days ago via mobile

I really enjoyed my stay. David H was incredibly helpful. A real nice hotel. Great drinks at the bar. I had a female bartender that was awesome. Breakfast was also tasty. One thing I was not too happy about was the AC, I think the...More

Thank CHOCO2674
Hotel's Favourite
Reviewed 25 April 2018

Great experience from check in to check out. Recently renovated with very comfortable beds, great bathroom with a huge shower. We purchased breakfast added to the room and enjoyed a nice breakfast in a facility connected to the hotel. The breakfasts included a large selection...More

2  Thank chanthony
Response from Miguel D, General Manager at Hotel Indigo El Paso DowntownResponded 7 May 2018

Thank you Chantony for your very detailed review. We will work on the observations you had to share with us. Overall it makes us happy that your visit to El Paso to attend a wedding was also made more enjoyable by staying at Hotel Indigo...More

Reviewed 1 week ago via mobile

David H Has gone over and beyond with his customer service . Please compliment him when you see him. He does a great job at making your stay comfortable. He needs to be recognized by his organization.More

Thank Joel L
Response from Miguel D, General Manager at Hotel Indigo El Paso DowntownResponded 1 week ago

Thank you Joel L for going out of your way to recognize David, our lead Concierge personality. Believe me, he gets recognized not only by us, Hotel Indigo Company, but by many Guests on a consistent basis. Nonetheless, he treasure every single compliment by anyone...More

Reviewed 2 weeks ago via mobile

I spent 2 nights last weekend in this hotel after a long journey from Dallas.I choosed this hotel because a family reunion in El Paso and part of the family reserved the hotel.Besides being in a relative good location it’s the worst hotel i ‘ve...More

1  Thank Arie F
Response from Miguel D, General Manager at Hotel Indigo El Paso DowntownResponded 1 week ago

Dear Arie F, We are disheartened to learn that your stay was a disappointing one. Disappointing enough to label it as your worst Hotel stay ever. I will address some of the items you share on your review. MINI-BARS and SAFES - Our Standard do...More

Reviewed 2 weeks ago

I couldn't recommend this hotel more! The rooms are great - very large! The staff is wonderful. The decor is very thoughtful, interesting -- not typical corporate bland stuff. I really like the cacti by the pool :) Dave H served us wonderful Watermelon water...More

Thank Micke77023
Response from Miguel D, General Manager at Hotel Indigo El Paso DowntownResponded 1 week ago

Thank you so much for sharing such a wonderful stay. Our Desert Plants are definitely something we take pride of. Very El Paso! Did you see our very own Herb Garden on our other Patio looking North? We are definitely not typical! You say it...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$ 132 - US$ 233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 132 - US$ 233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (160)
Room & Suite (59)
Pool & Beach (25)
Dining (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Christian B
12 August 2018|
AnswerShow all 2 answers
Response from chanthony | Reviewed this property |
No idea. We did not have one in our room. Suggest you call the property and ask.
0
Votes
Matthew H
22 July 2018|
AnswerShow all 2 answers
Response from Signal_CPTs | Reviewed this property |
If you are a hotel guest, they validate parking.
1
Vote
Matthew H
22 July 2018|
AnswerShow all 5 answers
Response from Carol C | Reviewed this property |
I am not sure but the staff are super friendly and helpful. They'll be happy to answer your question. Enjoy your stay.
0
Votes
Room Tips
"If you have to stay here do not book a room on the pool side."
williammR7905VR
2 million years ago
Read review
"Best room is a quiet room at another hotel."
frequenttraveler504
2 million years ago
Read review
"Quieter Floors - High Level"
carolcN3602XP
2 million years ago
Read review
"ask for rooms away from the elevator, it was noisy"
chanthony
2 million years ago
Read review
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