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All reviewswest sideindoor poolfree breakfast was greatmovie theatershort drivestay longerwafflesstayed here for nightsupgraded to a suitefront desk staffclean roommorning breakfastan overnight stayperfect staylate checkwaffle makerhot breakfast
I’m on business and had quick two nights at hotel. The staff was good, room was good size, bed comfy and pillows were good, nice stand up shower, fridge and coffee maker in room was nice. Breakfast in mornings was ok and nice it was...More
Response from JR R, General Manager at Fairfield Inn & Suites El PasoResponded 6 days ago
Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay. On your next visit we will be sure to place you in a more quite room so you may rest. Thank you again for the feedback
Great staff, clean property and standard Marriott style, but in a busy and noisy location. Standard king room, but next to the elevators, so dinging all night long. The area also has numerous other hotels, restaurants and businesses nearby, which makes for convenient dining and...More
Response from JR R, Manager at Fairfield Inn & Suites El PasoResponded 1 January 2018
Thank you for taking the time to review our hotel. We are pleased you enjoyed the property during your recent stay. We are however sorry you didn't get a restful sleep because of the noise. We hope you give us another opportunity on your next...More
This is a really nice hotel but the noise was awful.
It's next to the freeway and you can constantly hear helicopters buzz around the hotel.
It's like staying next to a runway airport.
If you plan on getting a hotel make sure it's not...More
Response from JR R, Manager at Fairfield Inn & Suites El PasoResponded 31 December 2017
Thank you for your review. We are sorry you were unable to have a good nights rest during your recent stay. Helicopters are an infrequent occurrence in the area so we hope you will give us another opportunity on your next visit to El Paso.
Overall not a bad hotel, but an older property compared to the Springhill Suites next door that we also recently visited.
Nice breakfast and courteous staff, Mesa St. is a block away and convenient to a lot of areas we visited.
Response from Damaris R, General Manager at Fairfield Inn & Suites El PasoResponded 7 October 2017
Thank you for taking the time to leave us your feedback. Your comments will be shared with our staff in an effort to improve our services.
A mature Fairfield next to I10 on the west side. Comfortable bedroom and bathroom, small microwave and refrigerator lacking a freezer (front desk stored frozen ice packs for us). Clean room, but soiled carpet in elevators. Good warm breakfast. Several family restaurants nearby.Usually no staff...More
Response from Damaris R, General Manager at Fairfield Inn & Suites El PasoResponded 18 September 2017
Thank you for taking the time to leave us some feedback regarding your recent stay. Please accept my sincerest apology for the challenges you experienced during your stay. Please be aware that the situation you encountered will be taken very seriously and will be addressed...More