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Holiday Inn Express Hotel & Suites El Paso

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#28 of 82 Hotels in El Paso
Certificate of Excellence
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Holiday Inn Express Hotel & Suites El Paso
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85 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites El Paso
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Showing 77: English reviews
San Antonio, Texas
Reviewed 3 April 2016

We stayed here after coming in from New Mexico. It is very close to New Mexico and Juarez. We enjoyed our stay. It was very quite and relaxing and the room was clean. The manager even called a few minutes after we settled in to make sure everything was in order! The staff were very friendly and made sure we...

Thank SouthTxFoodie
Reviewed 2 April 2016 via mobile

Rooms were clean towels were nice and big. Breakfast was great however very crowded. Our room was right above the entrance to the hotel to we heard the motorized door opening and closing until late night. The soap holder in the bathtub fell off while taking a shower! I'm sure it was a fluke thing. The front desk was very...

Thank Brina H
Edison, New Jersey
Reviewed 30 March 2016

Hotel Rooms was clean and ready when it was promised, We had over 40 rooms ad they had taken very good care of ll guest, The staff was extra ordinary, Day or night they very extra ordinary, Breakfast counter was ready earlier than promised, i would recommend this location to all , staff was very courteous.

Thank MK P
Reviewed 26 February 2016 via mobile

Stayed over a weekend for the El Paso marathon. It was very convenient getting on/off the highway and walking downtown was easy. We had room 911 - there was highway noise on that side but that doesn't bother me. AC control and fan were great. People at front desk friendly and helpful. Multiple breakfast choices, including a dish of walnuts...

Thank Christine C
El Paso, Texas
Reviewed 17 February 2016

I had to check into the hotel for one evening. My daughter and were looking for a little relaxation and time together since having a baby sister 20 months ago. The room was great, clean and comfortable. The pool was nice, the hot tub was fantastic. We went back to our room, got clean and ready for bed, watched a...

1Thank CarolynAnnCT
Phoenix, Arizona
Reviewed 27 January 2016 via mobile

We stay pretty much exclusively at HI Express. This one is the best we've been in. At check in, I had a reservation for a govt. rate of $95. The girl told me I qualified for a city govt. rate, not federal and charged me $85! When does that ever? The rooms were oversized and clean. Great mattress and 4...

1Thank Dbax
Kansas City, Missouri
Reviewed 3 September 2015

Stayed at this property 2 seperate times within a week (total 3 nts.) and the visit couldn't be better. If visiting El Paso on the westside, then this is the property. Quiet location well enough off of I-10; safe area and well lit. Not noisy like the eastside of town or by the airport area. Stay here for comfort, good...

1Thank Traveller19842012
Columbia, South Carolina
Reviewed 15 August 2015

I've been traveling on business to El Paso about every other week for the last 3 months and have stayed at this Holiday Inn Express four nights each trip. So, after 32 nights, I think I can give a fairly accurate review of this property. First, the staff is, overall, friendly and helpful. When I've had issues, they seem to...

2Thank Will B
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites El Paso, responded to this review

Dear Will B, Thank you for your patronage as an IHG Rewards Club member and for posting a candid review for our hotel. It is great to know that you have always appreciated the service provided by our staff, the cleanliness of our rooms, and our breakfast. However, we regret to learn about your dissatisfaction with our fitness center. Rest...

Reviewed 9 August 2015 via mobile

Stayed here on our way out and way back from Houston to Cali and Cali to Houston. Both times the front desk clerk(s) were welcoming and polite. Clean rooms and comfortable. Breakfast was good. Close to I-10. The hotel is only 8 miles from New Mexico so it is on the far west side of El Paso. Plenty of quick...

Thank Patricia B M
Reviewed 9 August 2015

New property amongst other brand new properties close to airport. Everything was clean and proper. The only drawback is there isn't really much around it in the way of restuarants. There was a restaurant inside another property a short walk away, but I did not eat there. I would recommend this property at this time as a good selection by...

Thank Fairway39

26 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (26)
Hotel & Grounds (6)
Room/Suite (12)
Pool/Beach Area (2)
Business Centre/Function Rooms (1)
Dining (1)
Bathroom (1)
Other (3)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newest addition to the west side, the Holiday Inn Express & Suites El Paso West is conveniently located off I-10 just minutes from the Sunland Park Race Track and Casino, the Outlet Shoppes at El Paso, Transmountain Tramway, Western Playland Amusement Park and the border crossing to Juarez, Mexico. The hotel is located on the west side of El Paso with a spectacular view of the Franklin Mountains.We provide transportation to many of the companies within a 5 mile radius including: ADP, Helen of Troy, Hoover Company, AT&T, State Farm, Cardinal Health and El Paso Community College NW Campus. We are just minutes from the University of Texas at El Paso (UTEP) and the El Paso Convention Center. We also provide lodging to Biggs Army Field and Fort Bliss.Relax in your own elegant room featuring stylish décor and amenities, including a microwave, refrigerator, free wired and wireless high-speed Internet access, executive desk, cable TVs, and the best night s sleep you ve had in weeks. If you re hungry, we are within walking distance to many restaurants. Enjoy a swim in our crystal-clear outdoor pool or energize in our Fitness Center. Polish that presentation in the business center and we even have the right space for your professional meeting. We re here, ready with all you need to make your trip to El Paso a success. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites El Paso

Address: 7935 Artcraft Road, El Paso, TX 79932
Region: United States > Texas > El Paso
Price Range: ₹ 7,451 - ₹ 12,353 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites El Paso 3*
Number of rooms: 96
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Hotel Style:
#22 Business Hotel in El Paso
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites El Paso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the room had a fridge, microwave , small sink AND a set of paper plates, knives and forks!”
 of 5 bubbles ZhannaNYC, 26 Jul 2016 | Read review
“The rooms in the back on the upper floors have the great views.”
 of 5 bubbles 507vala, 28 Jun 2016 | Read review
“View of mountains-choose east facing. View of the west, sunsets-choose westside.”
 of 5 bubbles Traveller19842012, 3 Sep 2015 | Read review
“Rooms are all the same. Fourth floor is quieter. Wi-fi better toward the middle of the hotel.”
 of 5 bubbles WillB499, 15 Aug 2015 | Read review
“We were across from the pool but no one used it. Room 106”
 of 5 bubbles MeryMeCo, 11 Jan 2015 | Read review
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