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Aloft El Paso Downtown

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About
Location
Cleanliness
Service
Value
Designed for global travelers who love open spaces, open thinking and open expression, this is where travel creates possibilities. Where style is necessary. Connectivity keeps up with you. Social scenes are vibrant. And the only direction is forward. This is Aloft Hotels.
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Property amenities
Wheelchair Access
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Early & Save in TX!
Hotel deals
Location
Full view
98Great for walkers
Grade: 98 out of 100
111Restaurantswithin 0.5 km
36Attractionswithin 0.5 km
Reviews & more
34Reviews
30Photos
1Q+A
3Room tips
Traveller rating
  • 19
  • 8
  • 4
  • 1
  • 2
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  • English
Show reviews that mention
I stayed at this location twice on business over the last year. While its location and amenities are good, the service was spotty both times. The first time, there was no hot water for a while, and internet did not work. It took multiple calls to their outside provider and a f
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Response from Resort42671408390, General Manager at Aloft El Paso Downtown
Responded 1 week ago
Dear BL_WB: Thank you for your feedback and review. We apologize for not providing the service you should expect from an Aloft and have fixed the issue with the hot water and Internet as well as re-trained our kitchen staff. We hope to serve you again in the future to show you improvements made. Wishing you Safe Travels and Happy Holidays
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+4
Stayd 2 night in the weekend and wanted to be down town. Nice hip hotel in old renovated building. Large bar and seating area. Valet parking with extremely kind staff. Reception staff also kind. Rooms are on the smaller size yet confortable. Walking distance to starbucks fir a go
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Beautiful building, nice staff. My room was at the end of a hallway, and the entrance to the room was long and winding, thus keeping any neighboring noise out. I have sleep issues and I travel often for work, so this is important to me. There were windows surrounding the bedroom
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Firstly, it's a pretty building that's been newly renovated. Staff were friendly. Now for the bad news: on check in, the front desk was no where to be found. Showed up about ten minutes later. No big deal, if that's the only issue...but it wasn't. It was freezing cold outside (28
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Response from Resort42671408390, General Manager at Aloft El Paso Downtown
Responded 1 week ago
Dear 65peter65: Thank you for your review and feedback. We addressed the issues with no Front desk agents being available at all times and also corrected the Water issue. We strive to provide excellent service and are sad to see we failed you. We hope you will visit us again so we can show you improvements made Thank you for being our guest and wishing you Happy Holidays
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There was a problem w/ my reservation for several rooms in June (for a memorial service for a family member) that resulted in a significant billing issue. When I noticed the problem and raised it w/ Mary at Aloft, the follow-through (which took nearly a month) was noteworthy. I
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Photo provided by managementAloft El Paso Downtown
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Photo provided by managementAloft El Paso Downtown
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Photo provided by managementAloft El Paso Downtown
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Photo provided by managementAloft El Paso Downtown
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12
Do you have free parking space?
The valet parking is $13 a day but the lot is not secured. The valets walk over and ‘check’. If you’re not needing the car often there is a self park garage a block away that is secure.
1 vote
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"Ask for a room at the end of a hallway for reduced interior noise. The entrance area is long and winding, buffering the noise."
"try an upper floor, elevator takes a bit longer, but worth it."
"Try to get higher floors for amazing views"
PRICE RANGE
US$ 101 - US$ 198 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasEl Paso
NUMBER OF ROOMS
89
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