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Chase Suite Hotel El Paso

TravelocityUS$ 94*
View Deal
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 113*
US$ 94*
US$ 113*
US$ 94*
US$ 113*
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Chase Suite Hotel El Paso
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271 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Buffalo, New York
Reviewed 1 week ago via mobile

Everything was amazing!!! The room was great for the price the 2 bedroom 2 bathroom suite was great! Happy hour was convenient! Location was great close to everything. I will definitely return very soon! Staff was very knowledgeable and great!

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Helpful?
Thank nbrooks0901
Phoenix, Arizona
Reviewed 3 weeks ago

I am rating it average instead of poor since I know they are working on it. Condo style units 2 story. They offer a hot breakfast and the happy hour as well. Guests seemed to love it and it smelled good! Some updates have been done in the rooms but others are still needed. They are old. I had a...

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Helpful?
Thank kmarino9697
El Paso, Texas
Reviewed 3 weeks ago

I'm enjoying my stay here at Chase Suite Hotel El Paso as the people working here are sooo friendly and sooo professional at the same time. They would always be at your disposal and help as much at they can. Regarding the room where I was, it was clean, big and cozy. Moreover, the amities here are awesome (free breakfast,...

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Helpful?
Thank onabelother2013
Grantsville, Utah
Reviewed 4 weeks ago

The door to the room looked like someone had busted the door in and the lock was very loose. The bathroom tub off the lower room was clogged, when you took a shower, it was a bath as well. There was makeup on the blankets in the upstairs room.

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Helpful?
Thank charlybnn
Albuquerque, New Mexico
Reviewed 5 weeks ago via mobile

Stayed at the property for the weekend and was very disappointed with the condition of the rooms and the overall property. Moved a total of 3 times due to wrong room type, ant infested room, and tv not working. Joann at the front desk was great and tried to do what she could but the condition of the property was...

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Helpful?
Thank julieB9864WZ
Jeddo, United States
Reviewed 5 weeks ago

Excellent restaurants nearby. Found a large cockroach in my bathroom during the night walking along the wall. It was at least 3" long. I was able to catch it the next afternoon as it was belly up but still alive. Room needs some serious attention .

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Helpful?
Thank Sharri J
El Paso, Texas
Reviewed 24 March 2017

The suite was nice overall. The staff was excellent. If the bed frame stopped moving on the bathroom side, it would have been a better experience. The appliances were relatively new. I would recommend this hotel to couples and business travelers.

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Helpful?
Thank handzofmaestro
Rene B, General Manager at Chase Suite Hotel El Paso, responded to this review

Dear Handzofmaestro; Thank you for taking time to review your stay with us. In regards to your comment, I met with my housekeeping and maintenance departments and we have taken the project to inspect our beds frames, we are almost finished changing all the carpets in the rooms and this could have contributed to the bed frame squeaking. I do...

Reviewed 24 March 2017 via mobile

The Gen. Manager Rene Baz knows provided excellent service and is very helpful. Louie from the staff knows what he is doing. Pool guy Jerry keeps the pool extremely clean. Maintenance Victor Elias keeps everything working.

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Helpful?
Thank Kayla L
Rene B, General Manager at Chase Suite Hotel El Paso, responded to this review

Dear Kayla; On behave of the Chase Suites El Paso Airport I wan to thank you for your kind words, they are very much appreciated. I'll pass on your comments and we look forward to your next stay with us. Best Regards

Dallas, Texas
Reviewed 18 March 2017

The staff is very nice and friendly and the check-in and check out process were easy and fast. Their breakfast was good. We had a 2 bdrm and 2 bths and our kids love it. The couch and chairs had a lot of stains on them.

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Helpful?
Thank Kaye E
Rene B, General Manager at Chase Suite Hotel El Paso, responded to this review

Dear Kaye E. Thank you for taking time to review your stay with us. I am very glad my staff was pleasant and professional with you and that you enjoyed our amenities like the hot full breakfast. Also, I want to take the time to apologize regarding the condition of the couch and chair and share some news regarding a...

Reviewed 15 March 2017 via mobile

The stay at the hotel was very nice. It has 2 outdoor pools and it has free breakfast every morning. The room was very nice also. The only problem i had was they charge a 25$a night deposit. I had put money on a pre paid card cause thats how I did it last time. Well this time they wouldnt...

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Helpful?
Thank crystaldmc
Rene B, General Manager at Chase Suite Hotel El Paso, responded to this review

Dear Crystaldmc; I want to apologize for the initial inconvenience at check in and I am very glad we were able to solve it quickly and efficiently for you. We are currently working with our hotel reservation system provider to see what can we improve in the system and avoid this from happening, we are also in the process of...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Located a half-mile from the El Paso International Airport, the Chase Suite Hotel in El Paso is centrally located near several top corporate and government locations including Fort Bliss Army Base, Biggs Airfield, Raytheon, Delphi, New Beaumont Medical Center as well as Butterfield Industrial Park, and El Paso Convention Center. Free Shuttle, free hot full breakfast and free nightly reception. ... more   less 

Additional Information about Chase Suite Hotel El Paso

Address: 6791 Montana, El Paso, TX 79925-2209
Region: United States > Texas > El Paso
Price Range: ₹ 5,725 - ₹ 8,234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chase Suite Hotel El Paso 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Chase Suite El Paso
Hotel Style:
#21 Business Hotel in El Paso
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Questions & Answers

Questions? Get answers from Chase Suite Hotel El Paso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in building 13 on the 2nd floor. It is set up like condos which it may have been before. It was quiet, enough parking too”
kmarino9697, 7 Apr 2017 | Read review
“Avoid the parking lot views if possible.”
handzofmaestro, 23 Mar 2017 | Read review
“great for extended stay.”
Q7354HFrichards, 5 Mar 2017 | Read review
“The entrance is on the main road!”
782kristianc, 9 Feb 2017 | Read review
“Ask the staff, they will accommodate you. To me, all suites were great.”
massoudm2013, 9 Dec 2016 | Read review
5 of 5
Travelocity
US$ 94* /night
View Deal
Orbitz.comUS$ 94
PricelineUS$ 113
Expedia.comUS$ 94
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
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