This place is great. Josie helped out with dinner and is awesome. Highly recommend for longer stays. It’s really like you have an apartment. Location is great, close to the airport and fort bliss.highly recommend
While looking for a place to stay, near family members we were visiting, we stumbled upon this place. It looked a little different than your typical hotel room/suites, so we figured we'd give it a try. We're very glad we did. The driver arrived only seven minutes after I called from the airport. We stayed in the two bedroom suite with a king and two singles. It was much more homey and cozy than hotels, quick and easy checkin/checkout, super friendly staff, clean rooms, comfy beds, quiet, great wifi, and excellent climate control. We will definitely stay here again next time we visit El Paso.
It is a pleasure stay in this hotel room 914, the staff is very friendly, the food is delicious mmm I love the breakfast, I definitely recommend. the breakfast was delicious ask for brenda she is very kind and attentive. Thanks
Had to do an emergency trip and had the best customer service I’ve ever had in a hotel by Brenda, she was kind and very helpful! I would definitely come back here just for the service. The room was very clean and also the surrounding areas, making it for me a stress free trip, I didn’t have to worry about a single thing, please keep friendly staff like this, it something that not a lot of places do but for me it’s what makes me come back somewhere.
Completely excited to stay at this awesome suite! Customer service is OUTSTANDING! Staying here during improvements on our home. Husband is deployed so my son and I needed a clean, safe and friendly place to stay for a few days. Erik, Amy and John have went above and beyond not only to meet our needs, but to make sure we were comfortable and happy. Even got a call from Erik to see if we were pleased with our room and could call anytime for anything and he would be glad to help. Still one of the cleanest places we've ever stayed. My son is probably not going to want to leave lol thank you guys so much for your hospitality and kindess. I hope they get rewarded for their hard work and excellent customer service!😊👍🏽👍🏽 will be our first go to place if we ever need a place to stay again. Told family and friends as well how much we love it here!…
Awesome place to stay, felt safe, comfortable, and staff were very accommodating. Absolutely loved it there. Highly recommended! If you’re looking for a great place to stay this is it. Only minutes from the airport.
Awesome Hotel. We will never stay anywhere else in El Paso. The wood fireplace was an excellent touch. The pool and hottub where clean. Erik was great and answered all of our questions about the city. Perfect stay!!
Our flight was canceled so we called last minute for a reservation and they were very accommodating! Erik in the front was very friendly and helpful, and they even called to check and see if we needed anything after we settled in.
On this third stay for dental work, Chase staff again provided great customer service. Jon and manager Jaimé cheerfully whisked me from & to the nearby airport. Vanessa & Eric were patient when I had special requests. Josie & Jesús served the hot breakfast & afternoon cookies with smiles and courtesy. All the Chase staff worked to make my stay a pleasant one. Chase Suites is conveniently located to the El Paso Airport and I-10. The upgraded suites are clean and spacious with complete kitchens. I look forward to enjoying the pool and exercise area when I return in April. Pat Harrison Santa Fe, NM
It was a pretty rough day for me, just wanted to relax and get my room as soon as I could. The clerk at the front desk did exactly that. ( I believe it was Adriana or Diana or something along those names). She was very friendly and communicated everything very well to me, no confusion like many other places and she handled my business very quickly and professionally.