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The Burgundy Hotel

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The Burgundy Hotel
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832 Reviews from our TripAdvisor Community

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Showing 828: English reviews
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Reviewed 3 days ago NEWvia mobile

Last minute booking through travelocity app and this place did not disappoint. Old New Orleans elegance, very clean, luxurious, amazing restaurant inside with 4 star quality food. Fantastic service and breakfast in the am. You'll have to pay for breakfast but nothing's really over $10. No complaints. We're coming back next weekend

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Helpful?
Thank Joshua H
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear Joshua H., Thank you for your review of your stay at The Burgundy Hotel. I'm so happy that you enjoyed your stay and that you were able to experience our award-winning onsite dining from Table 28. Please visit us again soon. Sincerely, Management The Burgundy Hotel

Houston, Texas
Reviewed 4 days ago NEW

We stayed at the Burgundy Hotel a few nights over our Spring Break and it was such a pleasant stay. Everything in the room was well appointed and the front desk staff was extremely helpful and friendly. If we are lucky enough to find ourselves back in Little Rock we would not hesitate to stay at the Burgundy again!

Review collected in partnership with this hotel
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Helpful?
Thank Lauralynnparker
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear Lauralynnparker, Thank you for your review of your stay at The Burgundy Hotel. We are thrilled to know that you enjoyed your stay. Please visit us again soon! Sincerely, Management The Burgundy Hotel

Chicago
Reviewed 1 week ago NEW

As a business traveler I am always looking for great hotels. The Burgundy was a great find. Service was outstanding attending to all the little details. Please don't miss eating at the restaurant or order room service. The risotto was delicious and prepared to perfection. The rooms were decorated in a cool vibe. Especially pleased that my room was so...

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Thank janedC9227IQ
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear janedC9227IQ, Thank you for your review of The Burgundy Hotel. I'm so thrilled that you found us and enjoyed all of our amenities, including our award-winning dining at Table 28. Please visit us again soon! Sincerely, Management The Burgundy Hotel

Reviewed 1 week ago via mobile

This is a beautiful hotel tucked away om an easy accessible location. The lobby and room decor were excellent. The room was very accomodating and clean. The staff absolutely makes this place. They were helpful and very friendly. Breakfast wasn't the best. Food was cold and not good for the price I would recommend and plan to stay again.

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Helpful?
Thank Ecrbma
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your thoughts regarding your recent stay at The Burgundy Hotel. Your input is valuable to us, as we use our guests comments to continually improve the overall experience at our hotel. Have a great day. Sincerely, Management The Burgundy Hotel

Texarkana, Arkansas
Reviewed 1 week ago

Mattresses & linens need to be updated to be considered a luxury boutique hotel. Also, room service breakfast was below average. Water pressure & water temperature were great. Front desk staff very nice & friendly.

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Helpful?
Thank kimrglass
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear kimrglass, Thank you for taking the time to share your opinions regarding your recent stay at The Burgundy Hotel. We regret that we failed to live up to the expectation of what you consider luxury boutique hotels should be like as we take great pride in our unique accommodations and superior level of customized hospitality. We hope this won't...

Saint Louis, Missouri
Reviewed 1 week ago

We highly recommend this hotel. Our room was spacious and clean. Beds were comfortable and there was no noise from adjacent rooms. The highlight of the stay was our dinner at Table 28. Every dish was superb and the cocktails were perfectly crafted. The service was excellent. Do not miss this if you are passing through Little Rock!

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Helpful?
Thank geraghtyp
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear geraghtyp, Thank you so much for your review of your stay with us at The Burgundy. I'm so happy to know that you had a relaxing stay and that Table 28 was a great dining experience for you. We hope you'll visit us again the next time you're in Little Rock. Sincerely, Management The Burgundy Hotel

Conway, Arkansas
Reviewed 2 weeks ago

This place is pretty much on point. It's a small place with a cozy bar restaurant inside that plays piano music you can hear in the lobby. This is my absolute favorite place to stay in Little Rock. Everything is very up to date and clean and the staff are more than accommodating. Beds super comfy, large closets, spacious bathrooms....

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Helpful?
Thank BrownPandaBear
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear BrownPandaBear, Thank you for your review of your stay at The Burgundy Hotel. We're so honored to know that we're your favorite place to stay when in Little Rock! We take great pride in our many repeat guests and appreciate your continued business. We look forward to seeing you again during your next stay. Sincerely, Management The Burgundy Hotel

Owasso, Oklahoma
Reviewed 2 weeks ago

Every morning they would turn on the music is the lobby that would radiate through the entire hotel. The breakfast is not a free breakfast but entirely the opposite, for two people and a baby it was over $50 and no we did not have any alcohol with breakfast.

Review collected in partnership with this hotel
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Helpful?
Thank Gabriel C
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear Gabriel C., First and foremost, please accept my most sincere apologies that you felt you didn't receive the same great experience that our guests have come to know and expect from us at The Burgundy. In regards to the music, we do provide complimentary ear plugs in all of our guest suite bathrooms to help eliminate noises since we...

Raleigh, North Carolina
Reviewed 2 weeks ago

We chose The Burgundy as the hotel of choice for our families to stay for Grandmother's 100th birthday! The rooms are spacious, clean and nicely decorated. The staff was wonderful! We drove in from Raleigh, NC and when we made better time than expected Andrew went out of his way to get us a room 1 night earlier than booked....

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Thank lostlake93
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear lostlake93, Thank you for your review of your stay at The Burgundy. We were honored to host your family for your grandmother's birthday, and I'm happy to hear that our staff took great care of you. Please visit us again soon! Sincerely, Management The Burgundy Hotel

Heber Springs, Arkansas
Reviewed 2 weeks ago

The decor of the hotel was excellent. The staff was friendly and extremely helpful. The room was furnished and clean exceptionally. There was but one problem which made the stay a disappointment. The sheets on the bed were so worn that they were like sleeping under sand paper. I had to take a pillow and sleep on the couch to...

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Thank bulldogbo
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear bulldogbo, Thank you for taking the time to share your thoughts regarding your recent stay at The Burgundy Hotel. We sincerely apologize that you felt your bed sheets were uncomfortable. We strive to exceed all of our guests' expectations and regret that we missed the mark with you. We hope that this won't deter you from a return visit,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Experience West Little Rock's first boutique hotel at The Burgundy! Featuring 49 completely redesigned suites- including 4 two-room Presidential suites with fireplaces and a spectacular whirlpool suite. The Burgundy Hotel is proud to be the home of the award-winning restaurant Table 28, serving Modern American Cuisine from Executive Chef Scott Rains Monday through Saturday evenings. The Burgundy Hotel offers a unique level of customized hospitality you won't find anywhere else in Little Rock. Our unique blend of superior accommodations, first-rate service, modern amenities and a casual atmosphere is unequaled. These qualities, in turn, have made The Burgundy Hotel a favorite destination for business and leisure travelers alike in Little Rock. ... more   less 

Additional Information about The Burgundy Hotel

Address: 1501 Merrill Dr, Little Rock, AR 72211-1821
Region: United States > Arkansas > Little Rock
Price Range: ₹ 8,801 - ₹ 12,190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Burgundy Hotel 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Best Western Premier Governors Hotel Little Rock
Best Western Little Rock
Little Rock Best Western
Best Western Governors Hotel
Hotel Style:
#2 Family Hotel in Little Rock
#2 Business Hotel in Little Rock
#3 Romantic Hotel in Little Rock
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Questions & Answers

Here's what travellers have asked, with answers from The Burgundy Hotel staff and other travellers.
5 questions
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Salisbury, United Kingdom
3 months ago
7 months ago
Austin, Texas
8 months ago
Natchez, Mississippi
9 months ago
Ferndale, Washington
over a year ago

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Questions? Get answers from The Burgundy Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor was very quiet.”
 of 5 bubbles JamesP716, 6 Mar 2017 | Read review
“I was on the second floor and it was perfect...didn't see any downside to any rooms.”
 of 5 bubbles B993AOjuliem, 21 Feb 2017 | Read review
“All rooms are Suites and very clean. ”
 of 5 bubbles 425RobertB425, 16 Feb 2017 | Read review
“Located in a quiet area so any room would be great”
 of 5 bubbles rmartin1995, 8 Feb 2017 | Read review
“In room 305, the TV in front of bed may have difficulty with the remote. If so, pull the chest of drawers that it sits on out away from the wall a little. We were stuck with some dreadful CNN Fake News until front desk help arrived. ”
 of 5 bubbles cherylwH3568VP, 7 Feb 2017 | Read review
5 of 5