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Crowne Plaza Little Rock

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Crowne Plaza Little Rock
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402 Reviews from our TripAdvisor Community

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Showing 399: English reviews
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Pell City, Alabama
Reviewed 1 week ago

I was in town for the Little Rock Marathon and stayed at this hotel because it was listed as a partnering sponsor. It was surprisingly further away from the race activities than I expected, but I guess that's to be expected when you're also choosing a hotel with free parking. (The closer to downtown, typically means you're going to have...

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Helpful?
Thank seanaalex
Reviewed 1 week ago via mobile

Been here a few times. It's nice, and the front desk was SUPER helpful, also gave us their children's hospital rate for our stay there before my daughter's surgery. Nice, clean & the Starbucks in the lobby is a HUGE PLUS!

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1Thank Melissa Whiteak... K
Fort Worth, Texas
Reviewed 2 weeks ago via mobile

As preparing to go to Bed realized we could not lower temperature in the room. Went to front desk and was told it was programmed so guest couldn't lower it! Had to have a technician come to the room and reprogram. Total inconvenience.

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1Thank markclod
El Dorado, Arkansas
Reviewed 2 weeks ago

I have started using this hotel for business with my company. The rooms have always been nice and clean. The hotel is very convenient with a inside/outside pool, gym, bar, and restaurant. It also has a Starbucks by the entrance within the hotel. I only have one complaint; The Night manager or night shift manger an older gentleman well distinguished...

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1Thank Jamie E
Reviewed 3 weeks ago via mobile

We expected much more from the Crown Plaza. Our room needed updated and freshened up. The carpet didn't come to the wall and bare concrete showed around the edges. It just felt stale and none too clean. Our breakfast was good, however, and our waiter was great!

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2Thank Susan S
IHGService, Guest Relations Manager at Crowne Plaza Little Rock, responded to this review

Hi Susan S, Thank you for choosing us and for leaving your feedback. Making your stay a complete success has always been our goal. I am sorry that this did not happen because we fell short in some aspects of your stay in terms of the upkeep of the room received. On the other hand, I am glad that you...

Nashville, Tennessee
Reviewed 4 weeks ago

OK hotel - infrastructure is old but rooms are nicely done. One thing - they need to allow the desks to move from the wall - or have an area not right under the TV where you can work. The people are nice. The internet decent. There's a "lounge" on floor 5 - but had red apples and water -...

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2Thank TravelManSouth
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

We appreciate your feedback. I'm sorry we were not able to meet all of your expectations. I hope that you will consider being our guest again so we may have another chance to provide you with the quality experience that you deserve.

Reviewed 20 February 2017 via mobile

We stayed with a group of three lacrosse teams, our team meals and meetings were in this hotel so we had to stay there. The beds are small (full) and our first night we had bed bugs in one bed. Our son was covered in bites. They moved us to another room and refunded the charges for that night but...

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2Thank Cheryl J
IHGService, Guest Relations Manager at Crowne Plaza Little Rock, responded to this review

Dear Cheryl J, Thanks for bringing your concern to my attention. It is disconcerting to know that there is an issue about bed bugs during your stay. It's good to know though that our hotel staff was able to make amends by transferring your family to another room as well as with a complimentary night. I understand that you are...

Garfield
Reviewed 18 February 2017 via mobile

We came to Little Rock for the state finals and chose this hotel for location, price and past reviews. I had reserved a king with a pull out couch but my husband misunderstood and changed it to a double at check in. Not the most comfortable sleep but definitely not the hotels fault. The rooms are nice and the shower...

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Thank Tanna J
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Thank you SO much for the 5 stars! I'm really glad you enjoyed being our guest! Please consider the Crowne Plaza your home away form home in Little Rock!

Arlington, Texas
Reviewed 17 February 2017

Michael G. was the absolute BEST! He greeted me with a genuinely warm and friendly smile and gave me all the hotel amenities information effortlessly! I WILL be back to their hotel because of him! #greathireCrowne

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Thank _lgwrich
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Thanks for the GREAT review! I am so glad you found Michael to be friendly and hospitable! We are fourtunate to have him on our team! We look forward to seeing you the next time you are in town!

Longmont, CO
Reviewed 13 February 2017

I stay regularly at the Crowne Plaza, which is the designated hotel for musicians in the AR Symphony Orchestra who come from other parts of the state. It's always a pleasure; the front desk is always so accommodating, and the rooms are clean, comfortable, and quiet. Location is convenient to I-630 and I-430.

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1Thank insidejob
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Thank you so much for the awesome 5 stars and for taking time to share your experience. We always look forward to welcoming our favorite musicians!!! See you again soon!!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come to The Place to Meet for business or leisure travelers at Crowne Plaza Hotel, Little Rock, located off Interstate 630 in a flourishing business community in Little Rock. Think of us as your personal retreat offering the finest customer service. Shop at quaint stores and sample delicious dining all within walking distance of the hotel. Browse through the contemporary shops at The Promenade at Chenal. Stay at our hotel furnished with contemporary decor in each of the 244 guest rooms, 11 suites, and an executive club level floor. FREE parking, Free Internet. Enjoy our luxurious bedding, pillow top mattresses, 32 inch LCD flat screen TVs, and CD players with MP3 plugs. Take a coffee break at Latte Da Coffee Bar featuring Starbucks Coffee before heading to our indoor /outdoor heated pool. Take advantage of our business center and stay fit in our exercise room. Explore all this capital city has to offer during your stay at Crowne Plaza Hotel, Little Rock. ... more   less 

Additional Information about Crowne Plaza Little Rock

Address: 201 South Shackelford Road, Little Rock, AR 72211
Region: United States > Arkansas > Little Rock
Price Range: ₹ 7,134 - ₹ 11,322 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Little Rock 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Crowne Plaza Little Rock Hotel Little Rock
Little Rock Crowne Plaza
Hotel Style:
#13 Business Hotel in Little Rock
#18 Family Hotel in Little Rock
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Little Rock staff and other travellers.
4 questions
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Clinton, Arkansas
Lumberton, Texas
11 months ago
Lumberton, Texas
11 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Little Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive level just means you're on the top floor. There are no amenities to speak of really.”
 of 5 bubbles seanaalex, 20 Mar 2017 | Read review
“Ask for Michael G.!!”
 of 5 bubbles _lgwrich, 17 Feb 2017 | Read review
“Find a different hotel.”
 of 5 bubbles G2566PBrobertc, 11 Sep 2016 | Read review
“Higher floors are quieter, especially the VIP floor”
 of 5 bubbles bjones107, 25 Aug 2016 | Read review
“Not sure how to determine”
 of 5 bubbles 385cliftonm, 10 Aug 2016 | Read review
5 of 5