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TownePlace Suites Little Rock West

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TownePlace Suites Little Rock West
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185 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Little Rock West
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Showing 185: English reviews
Berthoud
Reviewed 22 June 2015

Check in was a breeze. The parking lot is nice, large and well lit. The lobby is nice and spacious and a nice place to gather. The rooms are nice & spacious as well. The amenities are nice...Fridge & freezer, desk, sofa, etc. The bed was very comfortable and the rooms are fairly quiet. The breakfast buffet is a different...

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Helpful?
1Thank Mlbpafan
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

We appreciate your good feedback regarding your recent stay with us. I'm very happy you enjoyed your stay. My apologies on the service you experienced during breakfast. I can assure you this is not typical for our hotel. I'm sure this instance was due to the large group in house eating breakfast around the same time. This issue has been...

United States
Reviewed 20 June 2015

I would give this hotel a higher review but the pet odor in my room was terrible. I love this chain of hotels and will continue to stay at them. I like the set up, etc. The staff was friendly when checking in. The bed was comfortable. There are a lot of dining options nearby. If you are sensitive to...

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Helpful?
Thank Europabound
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

My sincere apologies for the problem you experienced with your room. I can ensure you that normally we ensure each of our rooms that have had pets stay in them is given a special deep cleaning. I am investigating this matter and ensuring that this process is perfected to prevent future occurrences like yours from happening again. For our more...

Springdale, Arkansas
Reviewed 16 June 2015 via mobile

I frequent this property when in Little Rock and the staff consistently does a great job. This is the Cheers of hospitality because they call you by name. The rooms have always been clean and the property well maintained. If you travel to Little rock this is a great place to stop to relax and recharge.

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Helpful?
1Thank Paul K
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

Thanks for the awesome review. Our staff treats our guests as part of our extended family and do what we can to ensure your stay is stress free and relaxing as possible. We look forward to having you stay with us next time your in the area. Jonathan Wittenberg General Manager

Conway, Arkansas
Reviewed 12 June 2015

Cannot say enough about this property! Very very clean and rooms are very nice! The staff was very very helpful and polite! One in particular named Clara was helpful in getting everything we needed. Breakfast was nice and sufficient too. I will definitely stay here again and again! Lovely property!

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Thank Shae 9
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

We appreciate the wonderful review you have given our hotel and staff. Our staff takes great pride in serving our guests. Karla along with our other very valued staff care very much for our guests and do what they can to ensure they have the best stay possible. Thanks again for posting about your experience with us. We hope to...

Parsons, Kansas
Reviewed 20 May 2015 via mobile

Stayed here 3 nights last week. Nice newly updated hotel that is close to shopping and several restaurants. Front desk was beyond helpful. Room made us feel right at home, very clean, full kitchen, 2 closets. Bathroom is small but all you need while traveling. I will stay here again if I am in the area. Breakfast buffet WA very...

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Helpful?
Thank Like2GoPlaces
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

We are very happy to hear you enjoyed your recent stay with us. Thanks for the wonderful review of your recent experience staying at TownePlace Suites Marriott here in Little Rock, Arkansas. Our staff takes great pride in taking care of our guests and making our hotel a place you can feel at home away from your home. We look...

Bella Vista, AR
Reviewed 10 May 2015 via mobile

We booked online for one night, but before checkout the next morning we decided to book again for the next night when we woukd be coming back through Little Rock. We were pleasantly surprised that the front desk not only again gave us the Gold upgrade suite, but allowed us to keep the same suite we had the previous night....

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Helpful?
Thank FlyCO1
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

We appreciate the wonderful comments you have left regarding our hotel. Our staff takes great pride in doing what they can to give our guests the best stay possible. We are very happy you enjoyed your most recent stay with us and look forward to seeing you again soon.

Oklahoma City
Reviewed 6 May 2015 via mobile

We came in with no reservation. The desk clerk was friendly and helpful, quickly getting us exactly what we needed. For whatever reason, I did not expect this hotel to be as nice as it was, but it was lovely. A nice big room with high ceilings with kitchenette ( even a dishwasher!), dinette table and chairs, 2 queen beds,...

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Helpful?
Thank HungryMom1
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

We thank you for your wonderful review of our hotel. We recently under went a million dollar renovation which included the new furniture, flooring and much more. We love the wonderful new look our hotel has to offer. I'm very proud of my current staff and Justin I agree is one of the best. We do everything we can to...

Austin, Texas
Reviewed 29 April 2015

I checked out this property after it first opened and I was figuring out a regular place for my elderly parents when en route to and from Texas. My parents have stayed here a dozen times and report consistently excellent service. Had a reservation issue on our end last evening and Justin at the front desk was outstanding in resolving...

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Helpful?
Thank BluzDr
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

We appreciate the wonderful review you have taken the time to give our hotel. Justin along with our other associates take great pride in serving our guests and try to make our guests feel like part of our extended hotel family. We look forward to seeing you or your parents the next time you are in the area. Thanks, Jonathan...

Overland Park, Kansas
Reviewed 25 April 2015 via mobile

In town for Tae Keando tournament with son, just two of us. Room was great. Large with separate kitchen area at entrance. Huge closet with entrances from kitchen & bath. A little bummed about the front desk response regarding broken thermostat. I called down last night & front desk was to bring 2 batteries for the wall thermostat. Never got...

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Helpful?
Thank Ryan66224
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

I'm very happy to hear that you enjoyed your room. We have recently went through a million dollar renovation of our hotel. My sincere apologies on the problem you experienced with your thermostat. I can assure you this was an isolated incident. Our associates take great pride in serving our guests and normally respond quickly to any guest request and...

Fort Smith, Arkansas
Reviewed 1 April 2015

We were very pleased with this hotel. A very friendly gentleman checked us in and told us that the kitchen staff would try really hard to have breakfast ready at 7:00 a.m. (since it was a Saturday), and indeed it was ready even a little before 7:00 a.m. The room was nice and clean. We really enjoyed the layout. Breakfast...

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Helpful?
Thank Strandurlaub
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

Thanks for taking the time to share your wonderful experience you had at our hotel. Our staff really does care about our guests and do what they can to ensure everyone has a wonderful experience. Our front desk staff and breakfast staff are both amazing and do everything they can to ensure our guests have the best stay possible. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
We are newly remodeled. Located at Shackleford Crossings in West Little Rock is the TownePlace Suites by Marriott. Our hotel is designed and equipped for our guest to travel without leaving home, with amenities such as: - Full-Kitchens in every room- Conventional oven in our one and two bedroom suites- 32" flat panel TV's with HBO- Complimentary wired and wireless internet- Wake up to a deluxe complimentary breakfast, served every morning, with items such as eggs, bacon, sausage and Belgium waffles. Several healthy options are also available- Join us during our managers' receptions held Monday thru Wednesday from 5:30pm until 6:30pm and enjoy many food options in our buffet- Stay in shape and up to date with built-in TV's on each piece of cardio equipment in our fitness center. Complimentary headphones are available. Treadmills, elliptical machine and free weights are just a guest key away- Take a dip in our pool or fire up the grill and relax on our patio. ... more   less 

Additional Information about TownePlace Suites Little Rock West

Address: 12 Crossing Ct, I-430 & Shackleford Rd - Exit 5, Little Rock, AR 72205-6946
Region: United States > Arkansas > Little Rock
Price Range: ₹ 5,961 - ₹ 8,188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Little Rock West 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Towneplace Suites Little Rock West Hotel Little Rock
Hotel Style:
#14 Family Hotel in Little Rock
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Little Rock West staff and other travellers.
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Questions? Get answers from TownePlace Suites Little Rock West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“All room are good and breakfast is real good.”
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