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Traveller (1832)
Room & Suite (676)
Dining (118)
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Overview
  • Excellent55%
  • Very good36%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“roof terrace”(296 reviews)
“metro grill”(190 reviews)
“bagels”(701 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,384)
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3,625 results
Traveller rating
2,044
1,221
257
60
43
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2,044
1,221
257
60
43
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All reviewsroof terracemetro grillbagelsthe empire state buildingtea and coffeepremier queen roomnew yorkgreat hoteltimes squarecontinental breakfastfamily suiteset you up for the dayherald squarepenn stationthe penthousefresh fruitperfect location
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1,701 - 1,705 of 3,625 reviews
Reviewed 27 April 2014

We stayed here for 4 nights in April 2014. We booked a premier queen room on the 10th floor. The room itself was smaller than I expected , but was always clean and made up. Good amenities in the room, but was a little small....More

2  Thank Jim C
Reviewed 25 April 2014

The first thing you notice is how friendly, welcoming and attentive the staff are. Always willing to go the extra mile by opening doors, and having a chat and seeming genuinely interested in you. They even changed our room for us after a first noisy...More

4  Thank traceythomas64
Reviewed 24 April 2014

I stayed here for a long weekend city break with my mum, we had a twin room which was really big, 2 double beds, all very clean and to high standards. Breakfast is included and is brilliant as you can set yourself up for the...More

3  Thank Jacs2010
Reviewed 24 April 2014

We only stayed here one night as we arrived in NY a day earlier than planned & we were then moving across to the Comfort Inn across the road for 4 nights. The room was a queen room but it was quite small (it was...More

Thank cloudyhead
Reviewed 24 April 2014

I booked this hotel and stayed mid March, it is excellent, the staff are all brilliant, the location is ideal close to subway which we used a lot so easy. The breakfast was very good and the Metro Grill restaurant was very goos so we...More

4  Thank Margaret H
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 211 - US$ 488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Family Hotel in New York City
#68 Romantic Hotel in New York City
#113 Business Hotel in New York City
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 211 - US$ 488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Family Hotel in New York City
#68 Romantic Hotel in New York City
#113 Business Hotel in New York City
Room types
Non-Smoking Rooms, Suites
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Traveller (1832)
Room & Suite (676)
Dining (118)
Pool & Beach (1)
Amenities (40)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Coolmanb
30 March 2018|
AnswerShow all 5 answers
Response from C P | Reviewed this property |
Sorry I missed this. We didn’t see or hear anything while we were there
0
Votes
lizziedobson1234
21 March 2018|
AnswerShow all 5 answers
Response from HotelMetroNYC | Property representative |
We do plan to renovate our guests rooms this spring and summer with an expected starting time in March and estimated completion date this Fall. Work will take place on unoccupied floors to minimize disturbance to... More
2
Votes
macclass19
10 March 2018|
AnswerShow all 9 answers
Response from HotelMetroNYC | Property representative |
Hello, The Metro has always renovated our rooms every 5 or 6 years and have begun our most recent upgrade. The work takes place on floors that are unoccupied and with very little disruption to guests. We will also update... More
1
Vote
Room Tips
"Maybe avoid a front of house room."
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"Street view -Looking out to Empire State Building"
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"Don't waste money on flash hotels read reviews on here before you book."
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"Beware planned renovations from mid-Feb to Sept 2018. High & rear-facing rooms are quietest."
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