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45 West 35th Street, New York City, NY 10001-2277
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Lowest prices for your stay
Hotels.com
Expedia.com
US$ 283
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Free cancellation until 17/03/22
Official Hotel
US$ 257
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Priceline
eDreamsUS$ 314
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (2173)
Room & Suite (717)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#111 of 529 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
Experience world-class hospitality in the heart of New York City’s vibrant Herald Square. Welcome to Kixby, the newest independent boutique hotel in Herald Square, minutes from New York City's favorite attractions — the Theatre District, the Empire State Building, Bryant Park and Times Square and miles from the ordinary.
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Property amenities
Paid public parking nearby
Free internet
Fitness Centre with Gym / Workout Room
Complimentary instant cofffee
Taxi service
Rooftop terrace
24-hour security
24-hour check-in
Baggage storage
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Complimentary toiletries
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Classic
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
603Restaurantswithin 0.5 km
128Attractionswithin 0.5 km
4851Reviews225Q+A100Room tips
Traveller rating
  • 2,576
  • 1,757
  • 370
  • 84
  • 66
Time of year
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  • English
Popular mentions
Ryan wrote a review 19 Nov
1 contribution
Just finished up an excellent six night stay at Kixby. I stayed in a Lux Queen on the seventh floor. The rooms are modern and well appointed, and there were all sorts of amenities available in the room (umbrella, ironing board, Keurig coffee machine, great soaps). The rain shower and the Frette towels were a dream. The hotel is a short walk from Herald Square and the 34th street subway station, a perfect location for exploring the city. Best of all, the service was world class! Shout out to Inna, Shawn, and Natalia at the front desk. I would definitely stay here again, and I would recommend it to anyone visiting New York City.
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Date of stay: November 2021Trip type: Travelled solo
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Response from Linda Davis, Sales at Kixby
Responded 6 days ago
Thank you for choosing Kixby and for such a glowing review! All of us at Kixby are thrilled to know you had a fantastic stay. We look forward to welcoming you again.
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gchoochan wrote a review 14 Nov
Washington DC, District of Columbia162 contributions44 helpful votes
+1
so happy to have discovered this new hotel, and it turns out I stayed here before (formerly Hotel Metro). And just like before, the staff and stay were excellent. The room was modern and spacious, and the Malin and Goetz toiletries and Bigelow hand sanitizers were a nice touch. Location is great and walkable to everything, not to mention in-your-face views of the Empire State Building from the rooftop. Thanks, Kixby, for a perfect stay!
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Date of stay: October 2021Trip type: Travelled solo
1 Helpful vote
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Response from Linda Davis, Sales at Kixby
Responded 1 week ago
We are always thrilled to welcome repeat guests, and are so glad you enjoyed your stay at Kixby!
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Kaylee N wrote a review 2 Nov
New York City, New York1 contribution2 helpful votes
This is the best hotel hands down. I've been to multiple hotels in NYC for a nice getaway with my significant other. Maria checked us in on Halloween night and it was a fast and smooth process. The moment we stepped into our room, we were blown away. The hardwood floors were beautiful, and the decor and interior design of the room was amazing. The bathroom was small, but it was still perfect with really good water pressure. The TV was amazing and had great selections to choose from. The price of the hotel was perfect for us as it was right in our budget. One of the best parts was the AC! We've been in multiple hotels with crappy AC that doesn't work so this was a massive plus! Overall, we would definitely return. This might just be our go-to hotel forever!
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Date of stay: October 2021
Value
Cleanliness
Service
2 Helpful votes
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Response from Linda Davis, Sales at Kixby
Responded 3 weeks ago
Hello Lylychee, It is beyond wonderful to know that you enjoyed your stay at Kixby! Thank you for sharing your review. We can't wait to welcome you again, we adore our return guests :)
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Odyssey524369 wrote a review Oct 2021
1 contribution
My stay at the Kixby was an enjoyable one! Cleanliness, modern amenities, and excellent customer service are my non-negotiables when it comes to any hotel experiences and the Kixby provided all of that for me! The location is accessible to the subway, shopping, and delicious restaurants. The staff, especially Natalia, was very helpful and gave great suggestions. I will definitely rebook in the future!
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Date of stay: October 2021
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Response from Linda Davis, Owner at Kixby
Responded 14 Oct 2021
Hello, Thank you for taking time to share your experience while staying at Kixby. We look forward to welcoming you again soon!
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Diane Anderson wrote a review Oct 2021
Pittsburgh, Pennsylvania165 contributions70 helpful votes
We loved staying at the Hotel Metro but it went downhill. So happy that Kixby renovated and reopened in the space. Staff were great. Bed super comfy. The neighborhood is just where we want to be. We can walk anywhere in NYC from there and also get to Penn Station easily.
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Date of stay: September 2021
Rooms
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PRICE RANGE
US$208 - US$662 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metro hotel new york city, hotel metro new york
FORMERLY KNOWN AS
Hotel Metro
LOCATION
United StatesNew YorkNew York CityTenderloin / Koreatown / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
195
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Frequently Asked Questions about Kixby
Which popular attractions are close to Kixby?
Nearby attractions include Manhattan Skyline (0.2 km), Empire State Building (0.2 km), and Style Room NYC Shopping Tour Experiences (0.4 km).
What are some of the property amenities at Kixby?
Some of the more popular amenities offered include a fitness centre, dry cleaning, and laundry service.
Which room amenities are available at Kixby?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Kixby?
Guests can enjoy free instant coffee during their stay.
Is parking available at Kixby?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Kixby?
Conveniently located restaurants include Best Bagel and Coffee, Royal 35 Steakhouse, and Izakaya MEW.
Are there opportunities to exercise at Kixby?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Kixby?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Kixby?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Kixby?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (4.8 km), World Trade Center Memorial Foundation (4.8 km), and Hamilton Park (3.4 km).
Is Kixby accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.