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The Hotel @ New York City

Booking.comUS$ 181*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Hotel @ New York City
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1,586 Reviews from our TripAdvisor Community

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There are newer reviews for The Hotel @ New York City
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Showing 1,010: English reviews
Newark, New Jersey
Reviewed 24 March 2017

Review collected in partnership with Ramada
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Helpful?
1Thank NeoBisclavret
applecorehotelsstaff, Marketing and E-Commerce Associate, Ramada New York/Eastside at The Hotel @ New York City, responded to this review

Lithuania
Reviewed 22 March 2017

Its very good location. Price is reasonable for this place. Bit poor breakfast, but nice pancakes and etc. Should be more fresh fruits choice and juice. Good service and friendly staff. Very good beds with nice mattress.

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Helpful?
1Thank dratas
New York City, New York
Reviewed 21 March 2017

Employees at that front desk were not social , the construction going on near by doesnt let you sleep, the ice machine was broken, the constant slamming of doors, make sure you bring your own toothbrush and tooth paste, tub to small for 2 took to take a shower ,, house keeping continues to knock on your door even if...

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Helpful?
1Thank kabe136bp
applecorehotelsstaff, Marketing and E-Commerce Associate, Ramada New York/Eastside at The Hotel @ New York City, responded to this review

Dear kabe136bp, I am truly sorry to hear that we didn’t create a better experience for you during your stay. We do our best to make sure our rooms are as private and quiet as possible, but unfortunately, some things (like construction) are simply out of our control. But again, I do understand how frustrating it must have been and...

Durham, England, United Kingdom
Reviewed 19 March 2017

Went to celebrate my 18th Birthday and it was an lovely stay! The staff were so helpful and nothing was too much bother. Even ordered us a car to take us to Newark Airport when leaving. The hotel was immaculate and the room was very clean. Could have done with a bigger bath but have no complaints about it! The...

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Helpful?
1Thank Charlotte Berna... F
applecorehotelsstaff, Marketing and E-Commerce Associate, Ramada New York/Eastside at The Hotel @ New York City, responded to this review

Dear Charlotte Berna... F, Happy belated birthday! I'm so happy to hear that you had a great stay with us and even happier to hear that the staff was there to make your birthday a little extra special. Thanks so much for taking the time to review. We hope you'll come back to New York and visit us again soon!...

New York City, New York
Reviewed 15 March 2017

Rented room in this motel for a few nights "getaway". Although lobby etc. were impressive and "state of the art" the room left much to be desired. The tv did not have all the advertised channels and the room was overlooking a terraced construction site. On the whole disillusioned by staff treatment who were rather cold at the concierge desk...

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Helpful?
Thank Peter G
applecorehotelsstaff, Marketing & E-Commerce Associate, Ramada New York/Eastside at The Hotel @ New York City, responded to this review

Dear Peter G, I am truly sorry to hear that we didn’t create a better experience for you during your getaway. We sincerely apologize for any rude behavior you may have experienced— please know that we will continue to work with all of our staff to ensure friendlier customer service. Additionally, thank you for taking the time to give us...

San Diego, California
Reviewed 14 March 2017 via mobile

Julie at the front desk is friendly, recommends great places to eat and remembered our itinerary to let us know about airport transportation. We asked for a few repairs to our room and they were handled that same day. Leonora in housekeeping kept an eye on us and no matter what time we left each day, the room was made...

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Helpful?
1Thank adventureday14
Reviewed 13 March 2017 via mobile

Would thoroughly recommend this hotel if you want to be near the heart of Manhattan and are looking for a clean and comfortable hotel. I couldn't believe how easy it was to walk to iconic New York attractions - Chrysler Building, Empire State , Rockefeller Centre, Grand Central Station...from the hotel..We stayed on bed/breakfast basis. A really good base to...

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Helpful?
1Thank Olga n
applecorehotelsstaff, Marketing & E-Commerce Associate, Ramada New York/Eastside at The Hotel @ New York City, responded to this review

Dear Olga n, Sounds like you really took advantage of your time in New York– I'm so glad to hear that the location was so convenient in your explorations! Thanks for taking the time to review your stay. Come back and visit us soon and remember to book directly through our website for the best deals! Best, Liz from Apple...

Malta
Reviewed 10 March 2017

Stayed for three nights and the ideal location to see the highlights of the city and experience a bit of New York life. First room was not good, smelled musty and was very small, also the bedding looked very crumpled and we got the feeling it was not very clean. The night staff offered us a different room and we...

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Helpful?
Thank AlexCliftonvilleKent
applecorehotelsstaff, Marketing & E-Commerce Associate, Ramada New York/Eastside at The Hotel @ New York City, responded to this review

Dear AlexCliftonvilleKent, So sorry about your first room! I am very glad to hear that the second one was better. Thank you for being so understanding regarding the matter and for taking the time to review your stay. I hope you got to see all the highlights that you wanted to and that you enjoyed New York. Best, Liz from...

Reviewed 9 March 2017

i can t complain , but my wife and kids didn t like it so much. room too small, wierd carpet on the floor, it dosent look too clean . but the servis was great, and the location too. resuming, is great if you are traveling alone , not really whit the family

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Helpful?
Thank Santiago I
Reviewed 7 March 2017

The rooms have an odd configuration but are very clean. The service was terrible and we had multiple problems and there was no answers at the front desk. On one occasion, we finally reached someone and they sent someone who told me he couldn't do anything as soon as I opened the door. Disappointing...

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Helpful?
Thank Félix L
applecorehotelsstaff, Marketing & E-Commerce Associate, Ramada New York/Eastside at The Hotel @ New York City, responded to this review

Dear Felix L, I am glad to hear that your room was clean but am truly sorry to hear that we didn’t create a better experience for you during your stay. I sincerely apologize for the lack of service and attention you experienced. I understand how frustrating that must have been. Please know that we will continue to work with...

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11/06/2017 12/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The Hotel at New York City offers clean and elegant accomodations with free wireless Internet access, a fitness center, a 24-hour business center, complimentary continental breakfast, free calls within the US and a lot more! ... more   less 

Additional Information about The Hotel @ New York City

Address: 161 Lexington Ave, New York City, NY 10016-7305 (Formerly Ramada New York/Eastside)
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: ₹ 10,463 - ₹ 19,699 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Hotel @ New York City 2*
Number of rooms: 101
Reservation Options:
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Also Known As:
Ramada Eastside Hotel New York City
Ramada Hotel Eastside
Ramada New York City
New York City Ramada
Hotel Style:
#34 Best Value Hotel in New York City
#211 Business Hotel in New York City
#245 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel @ New York City staff and other travellers.
57 questions
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Annan, United Kingdom
Cornwall, United Kingdom
7 months ago

See all questions (57)

Questions? Get answers from The Hotel @ New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor quiet stopped on 12th”
SharonL574, 27 May 2017 | Read review
“Our room was on the 11th floor and had amazing views of the city!”
Your_mans_travels, 1 May 2017 | Read review
“Ask to stay on the top floors on the E. 30th Street side”
224staceym, 26 Apr 2017 | Read review
“We stayed at the back of the hotel which was quiet. However the constant "pinging" of the lift bell spoilt the quietness.”
susieq12380, 26 Apr 2017 | Read review
“Please request in advance that utilities in room are OPERATIVE or that you can change rooms if necessary.”
U3878ESpeterg, 15 Mar 2017 | Read review
5 of 5
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US$ 181* /night
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Prices are for 1 room, 2 adults
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