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The Marcel at Gramercy

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The Marcel at Gramercy
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2,794 Reviews from our TripAdvisor Community

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There are newer reviews for The Marcel at Gramercy
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Showing 2,391: English reviews
Reviewed 5 May 2015 via mobile

This was a clean, beautiful hotel! This hotel is in a great location. I definitely recommend it to others. I will be staying here again the next time I visit NYC. They were accommodating and very nice.

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Helpful?
2Thank Lcaron312
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Lcaron312 - Thank you for sharing your great feedback with us! We are glad you enjoyed our convenient location, and hope to see you again soon! Take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Boston, Massachusetts
Reviewed 4 May 2015

Without a doubt, my hotel of choice! The staff is so great and accommodating. The hotel is walking distance to wonderful restaurants and shopping. The subway is close by as well. I have already planned my return trip back to the Marcel,

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Helpful?
Thank MN0921
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi MN0921 - Thank you for your great feedback! We are thrilled you have chosen us as your hotel of choice while in NYC. We hope you keep returning, and we hope to continue to create great experiences for you. Thank you again for your great feedback! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Ghent, Belgium
Reviewed 2 May 2015

For work we travel a lot, this hotel was a new one for us. I paid more than200$ per night (staying 6 nights) and it is getting frustrating that you have to ask for free internet in the room. No, they charge you $10 per day extra, or you can go to the lounge for your internet. This is no...

Review collected in partnership with this hotel
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Helpful?
Thank cathsbelgium
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi cathsbelgium - Thank you for sharing your feedback with us. I am very sorry to hear of your disappointment with your stay. As you can see from the numerous amount of positive feedback we receive, this is not typical of the level of service that we strive to provide. Please feel free to email me directly the next time...

Gulfport, Florida
Reviewed 2 May 2015

We have visited NYC six or seven times in the last ten years. We have stayed in four of the five bouroughs, in B&Bs and hotels, and this has been the most pleasent expearience. The doorman met us at the taxi, took our bags and led us to the desk. The staff was very friendly, professional and on spot with...

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Helpful?
Thank CharlesA47
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi CharlesA47 - Thank you so much for your great feedback! We are glad you have found our hotel to be the best experience in your past 10 years of traveling into New York City! Please feel free to reach out to me directly the next time you plan on returning. I would be happy to personally handle your reservation,...

Warren, New Jersey
Reviewed 1 May 2015

We had a last minute group needing a hotel in the city. Jae Kim of the Marcel was able to juggle and get us in. So not only did our folks get a hotel, they got a WONDERFUL hotel and I got great and friendly service from the staff. Thanks!

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Helpful?
Thank Sarah B
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Sarah B - Thank you for sharing your experience with us! I am glad to hear Jae Kim was able to get your last minute group in - he is very appreciative of your comments! We hope to see your group stay with us again. We truly appreciate the business. Take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Louisville, Kentucky
Reviewed 1 May 2015

Have been to NYC many times and have always been disappointed with the hotels UNTIL THE MARCEL. Superb staff and management. Very well appointed, clean and comfortable room. Lounge on 10th floor is a plus. Neighborhood is very convenient. We will make this hotel a part of every future visit to NYC.

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Thank Martin R
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Martin R - Thank you for sharing your great experience with us! We're glad you have now made us your home away from home while in NYC, and we hope to continue to welcome you well into the future! Take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Reviewed 30 April 2015

From friendly staff to beautiful views, The Marcel at Gramercy is a gem! The room was spotless and provided stunning modern decor. We loved taking advantage of the free wifi on the 10th floor as well as the beautiful views from its rooftop lounge. The hospitality department was quick with our requests. The concierge desk was friendly and accommodating to...

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Helpful?
Thank Intrigue_designs
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Intrigue_designs - Thank you for your great feedback! We're glad you enjoyed your stay! It seems like our great Team and great location really made your stay... well... great! Thanks again, and we hope to see you return to us soon. Mike Williams General Manager mwilliams@marcelhotelnyc.com

Massapequa, New York
Reviewed 29 April 2015

I would highly recommend this hotel after staying for a Saturday night with friends! When we arrived we were greeted by very friendly staff at the concierge desk. The staff was extremely helpful to my boyfriend and I when we asked for suggestions for local eateries and bars. When we walked in to our actual room we were very excited...

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1Thank Alyssa N
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Alyssa N - Thank you for sharing your experience with us! We're thrilled that you enjoyed your stay with us, and hope to see you again soon. Take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Greater Melbourne, Australia
Reviewed 28 April 2015

Tiny room Terrible outlook, looking onto a outdoor stairwell. Overall using an Australian term "bloody awful" Overall a very depressing experience Front staff not at all friendly When room attendant came into check an electrical contact barely enough room between he and the bed to reach switches.

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Helpful?
Thank 806alan
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi 806alan - Thank you for sharing your experience with us. I am very sorry to hear about your negative experience at our hotel. Please email me directly so that I may look into your reservation a bit closer. I am assuming you reserved one of our Standard rooms, which is our smallest room type. We generally recommend booking either...

Perth, Australia
Reviewed 27 April 2015

Would highly recommend this hotel after we stayed for our honeymoon. The staff were friendly and very helpful and we were welcomed with a handwritten note and bottle of champagne in our room on arrival. The room itself was modern, clean and very comfortable and the location is great. Only downside would be the wifi that is only complimentary in...

Review collected in partnership with this hotel
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Thank Natalie H
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Natalie H - Thank you so much for sharing your experience with us! We're glad our Team recognized you and made your honeymoon stay special. We hope to see you again on your 1st year anniversary, and many more onward! Take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
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  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: ₹ 12,810 - ₹ 32,418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#112 Business Hotel in New York City
#123 Luxury Hotel in New York City
#141 Family Hotel in New York City
#143 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Try and get a room higher up ours was on 6th floor”
 of 5 bubbles davem656, 22 Mar 2017 | Read review
“great staff, good location”
 of 5 bubbles G2127DAashleyl, 20 Mar 2017 | Read review
“We have stayed in a variety of rooms and all are OK. Higher floors offer better views.”
 of 5 bubbles brookslambert, 2 Mar 2017 | Read review
“Get an upper floor room away from street noise.”
 of 5 bubbles LongIdler, 28 Feb 2017 | Read review
“Ask for a room high up with a view of The Empire State Building”
 of 5 bubbles tracymurten, 22 Feb 2017 | Read review
5 of 5