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The Marcel at Gramercy

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Traveller (616)
Room & Suite (481)
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Overview
  • Excellent51%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“guest lounge”(66 reviews)
“floor lounge”(82 reviews)
“new york”(421 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,542)
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All reviewsguest loungefloor loungenew yorktenth floorthe empire state buildingroof terracemadison square parkboutique hotelfree coffeebigger roomrooms are smallcontinental breakfaststreet noisean upgradecorner roomaround the cornerlocation was perfect
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941 - 945 of 3,024 reviews
Reviewed 25 July 2016 via mobile

Stayed here a while back with my fiancé and i clearly remember the great service and decent pricing. The amenities were the typical stuff. Close to soho and Chelsea. The roof top was my favorite with a good view and relaxing atmosphere

Thank William K
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 25 July 2016

Hi William K - Thank you for sharing your great experience with us! We're glad to hear that we made you and your fiance's stay so special. We hope to see you again soon! Mike - General Manager gm@marcelhotelnyc.com

Reviewed 23 July 2016

Good location an easy walking to Union Square. Con- no free WIFI its 2016.. Roof top deck offers a nice view of the Empire State building. No restaurant on site but many choices with in a blocks walk. Safe area, away from the crowds.More

Thank 813pickle
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 25 July 2016

Hi 813pickle - Thank you for sharing your feedback with us. I am glad to hear that you enjoyed our great location. We actually do have a great Japanese restaurant on-site called Natsumi Tapas. We hope to welcome you back soon so you can enjoy...More

Reviewed 23 July 2016

Noisy rooms air conditioning loud. Common rooms need some refurbishment as they offer great potential and the roof terrace has amazing views. Staff responsive and helpful but feels like the hotel needs a bit of money spent..More

Review collected in partnership with this hotel
2  Thank matthewmrl2016
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 25 July 2016

Hi matthewmrl2016 - Thank you for sharing your feedback with us. I am truly sorry to hear about your disappointing experience. Are you able to kindly reach out to me directly so I may gather some more information regarding your specific reservation? Thank you. Mike...More

Reviewed 22 July 2016 via mobile

Spent 19 nights here with my husband, lovely boutique hotel in great location. The girls at the front desk were fantastic...Sybila and Milla went out of there way to help and assist. Close to subway, many great restaurants and easy access to anywhere around Manhattan,...More

Thank carolynjh
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 23 July 2016

Hello carolynjh, Thank you for sharing your great feedback with us! We're glad to see that you noticed our great location, and love that our Team took great care of you especially Milta and Sibelia! We hope to see you again soon. Cheers! Mike -...More

A TripAdvisor Member
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Reviewed 21 July 2016 via mobile

Perfect location yet avoiding the crowds. Excellent service. Great staff. Within walking distance to several NYC's landmarks, great restaurants and bars. Very clean room and common areas. Great views to the Empire from our room and from the sun terrace. We will definitely come back.

Thank A TripAdvisor Member
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 23 July 2016

Hello, Thank you for sharing your great feedback with us! We're glad to see that you noticed our great location, and love that our Team took great care of you. We hope to see you again soon. Cheers! Mike - General Manager gm@marcelhotelnyc.com

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Details
Price range
US$ 187 - US$ 481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Best Value Hotel in New York City
#86 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 187 - US$ 481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Best Value Hotel in New York City
#86 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (616)
Room & Suite (481)
Dining (15)
Amenities (85)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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AOW23
7 November 2017|
AnswerShow all 6 answers
Response from Mary Sue F | Reviewed this property |
Uber or Lyft have the best pricing
0
Votes
Krystal J
18 October 2017|
AnswerShow all 5 answers
Response from Kendal B | Property representative |
Good morning, You can pay your room and tax in cash when booking the reservation in person. We do require a credit card upon check in for incidentals which we pre authorize 75.00 upon check out if no extra charges are added... More
0
Votes
a4alisaaa
22 May 2017|
AnswerShow all 7 answers
Response from JP D | Property representative |
Hello, its typically pretty slow during this holiday weekend so you should be fine. Unfortunately the garages here does not hold any spaces for future use.
0
Votes
Room Tips
"Ask for the largest room you can afford"
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"For me was important to have the room looking to the street."
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"Already mentioned"
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"Try to ask for a room facing the street and not the back walls."
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