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The Marcel at Gramercy

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Room & Suite (481)
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Overview
  • Excellent50%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“guest lounge”(66 reviews)
“floor lounge”(82 reviews)
“new york”(421 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,490)
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All reviewsguest loungefloor loungenew yorktenth floorthe empire state buildingroof terracemadison square parkboutique hotelfree coffeebigger roomrooms are smallcontinental breakfaststreet noisean upgradecorner roomaround the cornerlocation was perfect
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11 - 15 of 2,980 reviews
Reviewed 1 week ago

The staff are outstanding!! They really seem to care about my stay. They were so helpful. The room was clean (a bit small, but it had everything i needed). I will continue to stay here in future NY visits.More

Review collected in partnership with this hotel
1  Thank F709EPlauram
Response from Ana L, General Manager at The Marcel at GramercyResponded 3 days ago

Than you for taking the time to rate and write about your experience at the Marcel Hotel. We strive to provide a friendly and personal experience for all guests who visit our property. We do hope to welcome you back in the near future. Be...More

Reviewed 1 week ago

The Marcel at Gramercy is very well located. There are good restaurants, all types of shops, but the 24th Street where the hotel is , is relatively quiet which is a plus. Furthermore, the staff is very friendly and helpful, always welcoming guests with a...More

Thank vlyneDelmas
Response from Ana L, General Manager at The Marcel at GramercyResponded 3 days ago

Thank you for taking the time to share your feedback. We are delighted you enjoyed your stay. I will personally look into your feedback. We do hope you give us an opportunity to welcome you back to the hotel. I will guarantee you a 5-star...More

Reviewed 1 week ago

I really liked some of the things about this hotel. The staff is excellent! They really try to make up for any shortcomings with excellent staff. Which is huge. Great service from getting our bags from the car, to taking them to the room. The...More

1  Thank vitaminc28
Response from Ana L, General Manager at The Marcel at GramercyResponded 3 days ago

Thank you for taking the time to share your feedback. We are delighted you enjoyed your stay. I will personally look into your feedback. We do hope you give us an opportunity to welcome you back to the hotel. I will guarantee you a 5-star...More

Reviewed 1 week ago

Marcel is a beautiful boutique hotel, with friendly staff, very comfortable , fresh and clean rooms. Excellent value for money. Very modern with a very artistic feeling. 10 minutes walk from 5th Avenue and beautiful Gramercy. It’s is also quiet at night,which is always a...More

Thank sbhughes60
Response from Ana L, General Manager at The Marcel at GramercyResponded 3 days ago

Than you for taking the time to rate and write about your experience at the Marcel Hotel. We strive to provide a friendly and personal experience for all guests who visit our property. We do hope to welcome you back in the near future. Be...More

Reviewed 1 week ago via mobile

I would reccomend! Compact yet clean rooms. Good location and price and very good staff. Marcel, Daniele, and Caroline were super helpful and friendly! They helped with all my business printing needs.More

Thank Susan K
Response from Ana L, General Manager at The Marcel at GramercyResponded 3 days ago

Thank you for taking the time to share your feedback. We are delighted you enjoyed your stay. I will personally look into your feedback. We do hope you give us an opportunity to welcome you back to the hotel. I will guarantee you a 5-star...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$ 164 - US$ 449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#90 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 164 - US$ 449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#90 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (603)
Room & Suite (481)
Dining (15)
Amenities (85)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
AOW23
7 November 2017|
AnswerShow all 6 answers
Response from Mary Sue F | Reviewed this property |
Uber or Lyft have the best pricing
0
Votes
Krystal J
18 October 2017|
AnswerShow all 5 answers
Response from Kendal B | Property representative |
Good morning, You can pay your room and tax in cash when booking the reservation in person. We do require a credit card upon check in for incidentals which we pre authorize 75.00 upon check out if no extra charges are added... More
0
Votes
a4alisaaa
22 May 2017|
AnswerShow all 7 answers
Response from JP D | Property representative |
Hello, its typically pretty slow during this holiday weekend so you should be fine. Unfortunately the garages here does not hold any spaces for future use.
0
Votes
Room Tips
"Already mentioned"
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"Try to ask for a room facing the street and not the back walls."
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"Ask for a room away from 3rd Ave to avoid noise"
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"Ask for a higher floor if you are a light sleeper. We were on the sixth floor and slept well."
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