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The Marcel at Gramercy

Booking.comUS$ 158*
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Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
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The Marcel at Gramercy
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2,800 Reviews from our TripAdvisor Community

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Showing 2,395: English reviews
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Reviewed yesterday NEW

Copy of letter sent to The Marcel: Good morning, Yesterday I checked out of the Marcel after a two night stay booked by NYU. I had forgotten in the hotel room fridge a very special box of gift chocolates from France for our New York friend. When we returned to fetch our luggage in the late afternoon, Mita and Kiara...

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Helpful?
Thank Vivian v
Chicago, Illinois
Reviewed 2 days ago NEW

From the minute we arrived at the hotel, The Marcel at Gramercy made our experience so memorable! The two ladies that checked us in were so personable and were more than helpful when we asked questions. We were talking and my mom had told them she had not been having a very good past couple weeks and really needed a...

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Helpful?
Thank SarahTrik
Reviewed 2 days ago NEWvia mobile

Fabulous hotel in a great location. Staff very helpful. Lovely views from the 10th floor lounge where there was free wifi and complimentary tea and coffee. Room was great and had everything you needed for your stay. Would recommend to friends and family.

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Helpful?
1Thank Adele F
Reviewed 3 days ago NEWvia mobile

The hotel is simply amazing and the hotel staff is friendly and very accomodating, it feels like my home away from home!keep up the excellent service and cleanliness of the hotel.good location,and the price is affordable, good job!

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Helpful?
1Thank Jani P
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Jani P, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward...

Scotland UK
Reviewed 5 days ago NEW

From the moment we arrived the staff were exceptional, from the girls behind the front desk to the cleaners and Micheal who helped us a lot hail cabs, store our bags and carried bags to shuttle bus for us. We were there for 7 nights and room was cleaned brilliantly everyday. Room was not huge but fine for us as...

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Helpful?
Thank Dave M
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Dave M, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Michael is one of the best we have in ensuring guest satisfaction. Please reach out to me directly for your next visit. I...

Reviewed 6 days ago NEWvia mobile

This hotel is absolutely amazing. Great staff, amazing views, great service. I loved this place so much, I didn't wanna leave. The Lobby is beautiful and the prices are very very fair. The elevators are nice and quick as well. I love it!

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Helpful?
Thank Brandon C
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Brandon C, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward...

Reviewed 6 days ago NEWvia mobile

This is by far the best hotel i have ever stayed at, the houseman Dimitri is the nicest man and provided for all of our room service needs. The front desk service lady Kiara was a sweetheart and the front desk manager Cherri is a beautiful young lady who was more than helpful with everything ❤

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Helpful?
Thank Silas G
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Silas G, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Dmitry, Kiara, and Cherri delivers amazing service to our guests all the time. Please reach out to me directly for your next visit....

Reviewed 6 days ago NEWvia mobile

We stayed at this hotel for three nights as part of a 3 stage holiday....the room was a fantastic corner room with views over to the Empire State Building. Staff were extremely friendly and helpful and the room was immaculate. We received a complimentary upgrade as we were there celebrating my 50th birthday - a huge thank you to all...

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Helpful?
Thank Tracey S
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Tracey S, HAPPY BIRTHDAY AGAIN! Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We...

Long Beach, New York
Reviewed 6 days ago NEW

Could not have been better...I only wish I could stay longer. Front desk was great. Room cleaning was great. My view was great...looking to lower manhattan. If possible I will definitely be back. Thank you

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Helpful?
Thank tjm514
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello tjm514, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to...

Reviewed 1 week ago NEW

My friend and I stayed here during our spring break and was greeted warmly to New York by the whole staff and we got to know the front office manager, Cherri, when we were asking of where to go for sight-seeing and night life. And to make the trip even better we were upgraded from our double room to a...

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Helpful?
Thank Ashley L
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Ashley L, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Cherri is one of the best we have in ensuring guest satisfaction. Please reach out to me directly for your next visit. I...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: ₹ 13,220 - ₹ 32,657 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#112 Business Hotel in New York City
#122 Luxury Hotel in New York City
#141 Family Hotel in New York City
#143 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
34 questions
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room higher up ours was on 6th floor”
 of 5 bubbles davem656, 22 Mar 2017 | Read review
“great staff, good location”
 of 5 bubbles G2127DAashleyl, 20 Mar 2017 | Read review
“We have stayed in a variety of rooms and all are OK. Higher floors offer better views.”
 of 5 bubbles brookslambert, 2 Mar 2017 | Read review
“Get an upper floor room away from street noise.”
 of 5 bubbles LongIdler, 28 Feb 2017 | Read review
“Ask for a room high up with a view of The Empire State Building”
 of 5 bubbles tracymurten, 22 Feb 2017 | Read review
5 of 5
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US$ 158* /night
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Prices are for 1 room, 2 adults
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