We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Marcel at Gramercy

Save
Traveller (617)
Room & Suite (481)
Storyboard
You may also like
See all
Nearby Hotels
Overview
  • Excellent50%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“guest lounge”(68 reviews)
“floor lounge”(85 reviews)
“new york”(423 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
Offers from The Marcel at Gramercy
Hotel deals
Offers from The Marcel at Gramercy
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (3,574)
Filter reviews
3,053 results
Traveller rating
1,567
906
311
144
125
Traveller type
Time of year
LanguageEnglish
More languages
1,567
906
311
144
125
Show reviews that mention
All reviewsguest loungefloor loungenew yorkmadison square parktenth floorthe empire state buildingroof terraceboutique hotelfree coffeean upgradebigger roomrooms are smallfew blockscontinental breakfaststreet noisecorner roomaround the corner
FilterEnglish
Updating list...
1 - 5 of 3,053 reviews
Reviewed 3 days ago via mobile

The first day, we had a noisy room in the 2nd floor and we ask for a change. The next day we had a nice room in the 7th floor. Thank you Milta Pichardo. We highly recommend that hotel because of its situation in Manhattan:...More

1  Thank Christine C
Response from Ana L, General Manager at The Marcel at GramercyResponded 2 days ago

Thank you for your wonderful review! We are very pleased that you enjoyed your stay with us and we really appreciate the staff recognition! It is wonderful when our staff is complimented for their hospitality. We hope that we are able to welcome you back...More

Reviewed 3 days ago

I recently stayed at The Marcel at Gramercy for 2 weeks. I chose it for its location, close to my daughter's apartment. I did book through Expedia because it was a much better rate than what the hotel itself offered. The Good: clean, comfortable bed,...More

1  Thank D6134LXchristinep
Response from Ana L, General Manager at The Marcel at GramercyResponded 2 days ago

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this...More

Reviewed 3 days ago

It's the fourth time I stay at the marcel. The hotel is clean and nice, as shown in the pictures. Staff s super friendly and helpful. Front office supervisor Milita Pichardo was always nice, helpful and willing to make your stay as nice and relaxing...More

Thank Connie K
Reviewed 5 days ago via mobile

This was my first visit to The Marcel. I booked for just one night since I was in NYC for less than 48hrs. I arrived early in the morning thinking I could just drop my weekender bag grab a breakfast and come back at check...More

Thank Bethzaida C
Response from Ana L, General Manager at The Marcel at GramercyResponded 4 days ago

Thank you for your wonderful review! We are very pleased that you enjoyed your stay with us and we really appreciate the staff recognition! It is wonderful when our staff is complimented for their hospitality. We hope that we are able to welcome you back...More

Reviewed 6 days ago via mobile

My husband and I and another couple stayed at Marcel one night prior to a food tour. The staff was very helpful and friendly and the room was clean and comfortable. We would definitely stay there again when back in NYC.

Thank Hilda E
Response from Ana L, General Manager at The Marcel at GramercyResponded 6 days ago

Thank you for taking the time to share your feedback. We are delighted you enjoyed your stay. We do hope you give us an opportunity to welcome you back to the hotel. I will guarantee you another 5-star experience. Be well, Alopez gm@marcelhotelnyc.com

View more reviews
Most Booked Properties in New York City
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Details
Price range
US$ 180 - US$ 497 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#90 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 180 - US$ 497 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#90 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (617)
Room & Suite (481)
Dining (15)
Amenities (85)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
AOW23
7 November 2017|
AnswerShow all 6 answers
Response from Mary Sue F | Reviewed this property |
Uber or Lyft have the best pricing
0
Votes
Krystal J
18 October 2017|
AnswerShow all 5 answers
Response from Kendal B | Property representative |
Good morning, You can pay your room and tax in cash when booking the reservation in person. We do require a credit card upon check in for incidentals which we pre authorize 75.00 upon check out if no extra charges are added... More
0
Votes
a4alisaaa
22 May 2017|
AnswerShow all 7 answers
Response from JP D | Property representative |
Hello, its typically pretty slow during this holiday weekend so you should be fine. Unfortunately the garages here does not hold any spaces for future use.
0
Votes
Room Tips
"We were thrilled w/our free bed upgrade, so were fine w/our interior window, but an exterior window might be..."
Read review
"Ask for a room with a view"
Read review
"Ask for the largest room you can afford"
Read review
"For me was important to have the room looking to the street."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing