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Hilton Garden Inn Times Square

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6,697 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Times Square
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Showing 5,757: English reviews
Revere, Massachusetts
Reviewed 1 week ago

My husband and I booked this hotel for my birthday weekend and got a great price. We were told ahead of time they had a rooftop bar but the hotel restaurant was being renovated so we could not get food or drink in our room which was fine with us. After finally getting to the hotel after 5 hours of...

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Helpful?
Thank mdewling3
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you so much for your honest review regarding your recent stay with us. I am so sorry to hear that we did not meet Hilton brand's expectation of the highest quality of service. I hope that we will get a chance to welcome you back to our hotel in the near future. Brian Bandura Rooms Manager Hilton...

Trophy Club, Texas
Reviewed 1 week ago

We stayed at the Hilton Garden Inn on 8th Avenue for a quick weekend trip. We chose this hotel because it was close to the transportation we needed. It is very close to the Broadway theatres. The hotel was clean and the staff was friendly. Our room was a little run down. It looked like there had been some water...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kteuscher
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. Our location in the heart of the Theater District makes the hotel so popular. I hope we will get...

Mantoloking, New Jersey
Reviewed 1 week ago

The Hilton Garden Inn Times Square is a very conveniently located hotel to Times Square and the Theater District with many restaurants close by. The hotel is clean, comfortable and quiet. There is no real lobby to speak of, but mostly you don't stay in a NYC hotel for the lobby. Overall the hotel is a very good choice, reasonably...

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Helpful?
1Thank Brian C
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. Our location in the heart of the Theater District makes the hotel so popular. I hope we will get...

London, United Kingdom
Reviewed 1 week ago via mobile

I stayed here for two nights with some colleagues on a business visit to NYC. Part of these trips is the ability to socialise and the hotel had just a small public area and had no restaurant or bar due to a refurbishment. While the hotel is well situated near to Times Sq and there was no difficulty in finding...

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Helpful?
Thank CleoOscar
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you so much for your honest review regarding your recent stay with us. I am so sorry to hear that we did not meet Hilton brand's expectation of the highest quality of service. I hope that we will get a chance to welcome you back to our hotel in the near future. Brian Bandura Rooms Manager Hilton...

Boston, Massachusetts
Reviewed 1 week ago

This hotel is great for one or two night stays max. The location was unbelievable and the price was just as exciting! The hotel itself was average. Parking is a nightmare (but it is that way for every hotel in the heart of NYC). We arrived for a weekend trip to see The Phantom of the Opera at the Majestic...

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Helpful?
2Thank Jailene R
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. Our location in the heart of the Theater District makes the hotel so popular. I hope we will get...

Lake Villa, Illinois
Reviewed 1 week ago

Very good location near times square and theater district and Hell's Kitchen. Room was clean, needs updating and bathroom is really small. Quiet overall not noisy like I had anticipated. Staff was very friendly. Restaurant was closed. Overall nothing over the top about the hotel but satisfied with the stay.

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Helpful?
1Thank Amy V
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. Our location in the heart of the Theater District makes the hotel so popular. I hope we will get...

Dallas, Texas
Reviewed 1 week ago

This hotel is close to everything! Our group had a wonderful time. The only downside was the hotel was remodeling the kitchen, so we had to eat breakfast elsewhere. And even that was bad because there is a grocery across the street and restaurants everywhere. The staff was friendly. The cleaning staff was very kind and nice. The rooms were...

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Helpful?
3Thank cgideon
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the service and amenities provided by our hotel. I am truly sorry about the restaurant being under construction. We are extremely excited to once again have a...

Reviewed 1 week ago via mobile

One of the main reasons I booked this hotel is because of the rooftop bar that they advertise. However, it is not accessible from inside the hotel, nor is it open during the day. You must walk outside of the hotel and around the corner to look for a rolled out red carpet. If the red carpet is not rolled...

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Helpful?
1Thank Stephanie M
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and the deal you were able to get. Our location in the heart of the Theater District makes the hotel so popular. I am truly...

Reviewed 2 weeks ago via mobile

Very good hotel, location is good for those visiting the city for vacation or work. Right by times Square, close to many public transportation and walking distance from the square, central park and the nice places to see. Rooms are very large and beds are comfortable, I would like different pillows but I guess it's just me. Staff are uber...

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Helpful?
Thank Guy R
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. Our location in the heart of the Theater District makes the hotel so popular. I hope we will get...

Lilburn, Georgia
Reviewed 2 weeks ago

Great staff and beautiful place to stay very close to Times Square! You will love the location and all that is around it. Went on a trip with my wife to celebrate our 20th Anniversary and the Staff took care of us after a delay in getting into town.

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Helpful?
1Thank Robert G
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Prime Times Square location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS discount theater ticket booth, famous 42nd Street and much more. Located on Eighth Avenue at 48th Street in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include Pigalle Restaurant and Lounge (a 1950’s style Paris café that is open for breakfast, lunch and dinner), XVI Rooftop Lounge (the only Hilton Garden Inn in Manhattan with a rooftop bar!), evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 

Additional Information about Hilton Garden Inn Times Square

Address: 790 Eighth Avenue, New York City, NY 10019-7568
Region: United States > New York > New York City > Midtown , Times Square / Theater District
Price Range: ₹ 13,036 - ₹ 27,840 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Times Square 3.5*
Number of rooms: 372
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Despegar.com and Hilton Hotels Direct so you can book your Hilton Garden Inn Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Manhattan
Hilton New York City
Hilton Garden Inn New York
Times Square Hilton Garden Inn
New York City Hilton
Hotel Style:
#53 Family Hotel in New York City
#60 Romantic Hotel in New York City
#95 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Times Square staff and other travellers.
164 questions
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Questions? Get answers from Hilton Garden Inn Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would avoid the rooms turned to the hotel front.”
 of 5 bubbles JoaoMarceloBCosta, 23 Mar 2017 | Read review
“The bellman was AWESOME as well. Parking is pricey but though.”
 of 5 bubbles latrishj2015, 23 Mar 2017 | Read review
“Call a few days in advance and mention it again at check in”
  • View from our room looking at 48th street toward Times's Square
  • 48th Street toward Time's Square
 of 5 bubbles MLTODD30, 19 Mar 2017 | Read review
“Ask for a corner room, very quiet”
 of 5 bubbles , 5 Mar 2017 | Read review
“Don't get a room facing 8th. Lot of street noise.”
 of 5 bubbles LiangShanBo, 28 Feb 2017 | Read review
5 of 5