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Hilton Garden Inn Times Square

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790 Eighth Avenue, New York City, NY 10019-7568
COVID-19 update: See the added health and safety measures this property is taking.Read more
12 people are viewing this hotel
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US$ 252
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Free cancellation until 29/03/22
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Times Square
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#217 of 526 hotels in New York City
Location
Cleanliness
Service
Value
Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS , famous 42nd Street and much more. Located in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports. The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY high-speed lobby and guestroom Internet access, Fitness Center, and more!
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Car park
Wifi
Snack bar
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Safe
Microwave
Refrigerator
Flatscreen TV
Telephone
Iron
On-demand films
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
651Restaurantswithin 0.5 km
232Attractionswithin 0.5 km
8861Reviews300Q+A100Room tips
Traveller rating
  • 4,751
  • 3,105
  • 654
  • 186
  • 166
Time of year
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Popular mentions
Ria R wrote a review 20 Oct
6 contributions
I stayed in NYC on Oct 3 at Hilton Garden Inn. I booked a promising skyline view room with floor to ceiling window. When I arrived there the half window room surprised me. I called and the reception and said it is based on availability, then moved me to the lower floor with the floor-to-ceiling window but wasn't a skyline. I took the second room since needed to rest and had an upcoming formal dinner. The lady who assisted me was like as if she didn't care. To cut the long story short, I submitted a comment but no response. I emailed the Hilton upper management and responded immediately and led my email to Tennille Boyd the manager for Hilton Garden Inn NYC. One of the Hotel managers left me a voice message asking me to return the call which I did but he didn't answer, then I called few days after and my call was transferred to one of the managers and told me it was settled she said they gave me 20,000 points (50 dollars). I was like what? not even an automated " sorry for the inconvenience" message. I said that's unfair, knowing that I paid for the king room with skyline view but I ended up staying in a queen bedroom without the skyline view. She asked whats make me happy I said I don't know, it's up to her I told her I trust her management style and customer service then she said give me a moment and hang up the phone and never went back, that was very impolite and unprofessional. Experiencing NYC Hilton garden Inn customer service highlight how excellent the other Hilton's hotel customer service is. You know what try to go to Hilton Mission Valley SD and you would mistaken the concierge as the general manager of the company, they are very professional, helpful polite not to mention the crispy pressed uniform, neatly looking. Take note my friend who booked the same room and at the same time didn't get the promising skyline view with floor to ceiling window. I just hope for Ms Tenulle Boyd take action
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Date of stay: October 2021Trip type: Travelled with friends
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Plane4Me wrote a review Aug 2021
Boston, Massachusetts135 contributions131 helpful votes
Hotel's Favourite
I've stayed at this hotel for 10+ years when visiting NY City. The location is fabulous, with a gourmet market next door and plenty of fast-arriving ride-hail cars. What really makes the hotel so special are the front-desk staff. They always recognize me, and take care of any requests promptly. These very nice people are like family, and the fact that it's the same staffing year after year tells me hotel management takes good care of its staff and they are happy to work there. Hopefully, new visitors to the hotel will meet Stanley at the front desk - he is king of good service. He really knows his guests and takes care of them as he would his family. A truly remarkable and wonderful person. My favorite room in the hotel is the corner king with queen bed sleeper couch. The room is large for a NY City hotel, and the views of the city life are always entertaining. The windows open, too. Convenient microwave and mini-fridge in the room. Housekeeping staff is cheerful and greets everybody. The hotel is not large by NY standards, but has a comfortable feel to it by not being too big. I'm glad the hotel has finally reopened after the pandemic caused so many hotel closures . Some changes have been made with room amenities, but this is common now throughout the Hilton chain due to the pandemic. If you really need a pen and note paper, for instance, bring your own - you won't find them in the room currently. My room definitely needed another lamp, which was eventually delivered when I requested it. There is one bar of soap for both shower and sink, not the usual two bars per room. The few items I needed in the room, such as extra towels, were brought by housekeeping upon request. The hotel is still a bit short on staff as the pandemic continues, so patience is good to have when requesting things. The hotel is being gently loved to death by its loyal customers, and I hope it will enjoy a renovation in the future. However, it's clean, all the basics are there, and the slightly dated furnishings and dark colors are a minor detail. The fabulous staff more than makes up for how the hotel interior appears now. I always feel protected at this hotel - the lobby bell staff and desk staff know their customers and make sure they are well looked after and safe, especially if one is traveling alone and going out for an event. I feel like a princess when I stay here!
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Date of stay: August 2021
Rooms
Location
Service
Room Tip: Upper floors are quietest. Rooms facing 8th Ave. have active street/people views.
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4 Helpful votes
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theatremom wrote a review 17 Oct
Baltimore, MD361 contributions80 helpful votes
We’ve stayed at this Hilton Garden Inn at least 2 or 3 times per year over the course of the past 15 years. The location is outstanding for Broadway and great restaurants on Restaurant Row. We miss Pigalle restaurant and bar that was connected to the hotel at one time. The beds are incredibly comfortable, as are the pillows. On our most recent stay this weekend, having not been here in 2020, I noticed that the rooms could use some updates. The carpeting was great, but the curtains are starting to show their age. The walls could use some updating too. Additionally, the furniture and bathroom vanity were showing evidence of some scrapes. We love having a small fridge, Keurig coffeemaker, and microwave in all rooms. All in all, this is a great hotel with friendly longtime staff. The housekeeping personnel keep the hotel meticulously clean too, important in 2021 as NYC bounces back from the pandemic.
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Date of stay: October 2021Trip type: Travelled as a couple
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Carlos C wrote a review 15 Oct
Barcelona, Spain5 contributions4 helpful votes
Just a great Hilton experience. Great service, clean and comfortable room, nice location for tourism. Early check-in was possible with no extra charges.. other hotels do it for a fee. Also The Shop offers a good service. Definitely highly suggested
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Date of stay: October 2021Trip type: Travelled as a couple
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Bill E wrote a review 15 Oct
Stafford, Virginia64 contributions20 helpful votes
I was only here for about 9 hours total. Time to check-in, sleep, clean up and leave. It was surprisingly clean compared to most of my recent Hilton stays and very quiet. I did notice that Diamond members don't get free premium internet here, but I didn't use the internet much anyway.
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Date of stay: September 2021Trip type: Travelled on business
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PRICE RANGE
US$158 - US$422 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn times square hotel new york city, hilton garden inn manhattan, hilton new york city, hilton garden inn new york, times square hilton garden inn, new york city hilton
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Times Square / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
369
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Frequently Asked Questions about Hilton Garden Inn Times Square
Which popular attractions are close to Hilton Garden Inn Times Square?
Nearby attractions include Broadway (0.4 km), Times Square (0.3 km), and Come From Away (0.3 km).
What are some of the property amenities at Hilton Garden Inn Times Square?
Some of the more popular amenities offered include free wifi, a fitness centre, and a business centre.
Which room amenities are available at Hilton Garden Inn Times Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Times Square?
Guests can enjoy breakfast and a snack bar during their stay.
Is parking available at Hilton Garden Inn Times Square?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hilton Garden Inn Times Square?
Conveniently located restaurants include Frisson Espresso, K Rico Steakhouse, and Obao.
Are there opportunities to exercise at Hilton Garden Inn Times Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Times Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hilton Garden Inn Times Square?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hilton Garden Inn Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.9 km), World Trade Center Memorial Foundation (5.9 km), and Hamilton Park (2.8 km).