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Hilton Garden Inn Times Square

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6,702 Reviews from our TripAdvisor Community

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Showing 5,760: English reviews
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Stafford Springs
Reviewed 2 days ago NEW

Stayed for the weekend to go see a couple of shows - great location for anyone going to the theater. The room was a corner king with a sofa bed and was nice and spacious. A little dated, but clean. The restaurant was closed and we also weren't told about the discount at the Times Square Diner (mentioned by a...

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Helpful?
Thank Laura L
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

San Diego, California
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

I was in NY on business and staying at another location, which was fine. I decided to stay over the weekend on my own dime and found a good rate at this location. As you are probably aware, a great many NY hotels are short on space, in the lobby and especially the rooms. I was elated when I opened...

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1Thank lb12_12
About Hotel's Favourite Review
TennileB, Manager at Hilton Garden Inn Times Square, responded to this review

Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoy your time in Big Apple while staying with us. I hope we will get a chance to welcome you back to our property.

New Bern, North Carolina
Reviewed 2 days ago NEWvia mobile

We found the hotel to be clean, the staff to be courteous and the location convenient to Times Square and the theater district. Highly recommend king corner room with pull out sofa for a small family. Housekeeping was excellent and friendly. Only complaint was that the front desk would never answer a call...not would guest services... the one morning that...

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Helpful?
Thank R_Seagle
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

Rochester, Minnesota, United States
Reviewed 2 days ago NEW

I was extremely happy with this hotel as the location could not be better. The staff was very helpful in identifying how to reach certain parts of the city (subway, walking, etc). This was my first trip to New York City, so I did not know what to expect. You should plan to do some walking as most places are...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lisa F
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

Rio de Janeiro, RJ
Reviewed 5 days ago NEW

I'm really used to be hosted in Hilton hotels mainly in the Garden Inn chain. Surprisingly I had a really bad experience, particularly in this Garden Inn. The front desk wasn't so polite as I'm used to deal with. And the rest of crew that used to manage the guests luggage is more concerned with tips than care about the...

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Helpful?
Thank JoaoMarceloBCosta
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you so much for your honest review regarding your recent stay with us. I am so sorry to hear that we did not meet Hilton brand's expectation of the highest quality of service. I hope that we will get a chance to welcome you back to our hotel in the near future. Brian Bandura Rooms Manager Hilton...

Clearwater, Florida
Reviewed 5 days ago NEW

Great value if you are here to enjoy some theatre. All venues within walking distance. Staff very friendly. Not fancy, but clean and comfy. Try to get a corner room, as they are a bit larger and have a couch. Food in this area is so-so. I advise you to look online before you travel there.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kyna320
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

Alabama
Reviewed 5 days ago NEW

I brought my military interns to NYC to visit the 911 Memorial, One World WTC, and Museum. These Soldiers are fairly new to Hilton property stays, and how the point system works. Ms. Slay was exceptional at check in. I am a Diamond member so my breakfast was included with my stay. Ms. Slay saw the Soldiers and immediately stepped...

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Helpful?
Thank Latrish J
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

new orleans
Reviewed 6 days ago NEW

It's a Hilton, which means good service and clean rooms, nice amenities, and I was not disappointed. The other reviews here are accurate. Staff was friendly and eager to assist. Really good rate for the location, and it is a great location. About a block away from Times Square and less noisy, several subway stops within a block of the...

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Helpful?
Thank greecube
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

Long Beach, California
Reviewed 6 days ago NEWvia mobile

The hotel is around the corner from Times Square, and functional. Room was clean and well appointed with fridge, microwave, flatscreen TV, clocks. No tub though, and plain white duvet against brown decor (dull looking). But the front desk staff were terrific, concierge desk very helpful, and the bell hop helped me find the PATH station.

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Helpful?
Thank arthompson222
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

Boston, Massachusetts
Reviewed 1 week ago

This hotel was clean and the room wasn't run down and was large by New York standards. The attached restaurant is closed (and there was apparently a discount to the restaurant across the street that I wasn't told about) but it didn't affect our trip as we likely wouldn't have eaten there anyway. Very convenient to theatres, Times Sq etc.

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Helpful?
Thank pegsina
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Prime Times Square location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS discount theater ticket booth, famous 42nd Street and much more. Located on Eighth Avenue at 48th Street in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include Pigalle Restaurant and Lounge (a 1950’s style Paris café that is open for breakfast, lunch and dinner), XVI Rooftop Lounge (the only Hilton Garden Inn in Manhattan with a rooftop bar!), evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 

Additional Information about Hilton Garden Inn Times Square

Address: 790 Eighth Avenue, New York City, NY 10019-7568
Region: United States > New York > New York City > Midtown , Times Square / Theater District
Price Range: ₹ 13,024 - ₹ 27,814 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Times Square 3.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Manhattan
Hilton New York City
Hilton Garden Inn New York
Times Square Hilton Garden Inn
New York City Hilton
Hotel Style:
#53 Family Hotel in New York City
#60 Romantic Hotel in New York City
#95 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Times Square staff and other travellers.
164 questions
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Questions? Get answers from Hilton Garden Inn Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are bigger and have a sofa bed”
 of 5 bubbles LauraL97, 26 Mar 2017 | Read review
“I would avoid the rooms turned to the hotel front.”
 of 5 bubbles JoaoMarceloBCosta, 23 Mar 2017 | Read review
“The bellman was AWESOME as well. Parking is pricey but though.”
 of 5 bubbles latrishj2015, 23 Mar 2017 | Read review
“Call a few days in advance and mention it again at check in”
  • View from our room looking at 48th street toward Times's Square
  • 48th Street toward Time's Square
 of 5 bubbles MLTODD30, 19 Mar 2017 | Read review
“Ask for a corner room, very quiet”
 of 5 bubbles , 5 Mar 2017 | Read review
5 of 5