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The Bentley Hotel

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The Bentley Hotel
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3,107 Reviews from our TripAdvisor Community

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Showing 2,737: English reviews
Reviewed 2 days ago NEW

We had an amazing stay at the Bentley, thanks to Esmee and her staff! They are all super friendly and very knowledgeable about the area. The location of the hotel is great, there are many cool restaurants nearby and most of the sights are walking distance. The view from the 16th floor is just breathtaking and our room was very...

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Helpful?
1Thank brirai93
Kansas City, Missouri
Reviewed 2 days ago NEW

I recently stayed at this hotel. After arriving home, I realized I had forgotten my earrings in the room. I contacted Guest Services. They located the earrings and made arrangements so the earrings could be shipped to me. Thank you to Michael Competiello, Guest Services Agent, for handling this special request. Outstanding customer service!

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Helpful?
Thank schroeder2014
BentleyNYC, Director of Rooms at The Bentley Hotel, responded to this review

Hello schroeder2014, Thank you for your review and for mentioning our Front Desk Agent, Michael, by name! We pride ourselves on delivering exceptional service to our guests so thank you for acknowledging this in your review. Cheers, Andreas - Director of Rooms

Syracuse, New York
Reviewed 2 days ago NEW

In close proximity to Sloan Kettering and other medical facilities, The Bentley is a wise choice. I am a frequent visitor and would not stay anywhere else. With great customer service, it is clean, comfortable and quiet.

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Helpful?
Thank Donald M
BentleyNYC, Director of Rooms at The Bentley Hotel, responded to this review

Hello Donald M, Thank you for your exceptional review and continued patronage. We are happy to be your hotel of choice when visiting NYC. Cheers, Andreas - Director of Rooms

Floral Park, New York
Reviewed 2 days ago NEW

The front staff and all of the staff were extremely helpful. Our room had such a spectacular view of the bridge and the water that we left the shades up all night! We were on the 18th floor so the room was quiet. This hotel is convenient for any appointments at the area hospitals. The bed was very comfortable. Some...

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Helpful?
Thank iloveny888
BentleyNYC, Director of Rooms at The Bentley Hotel, responded to this review

Hello iloveny888, Thank you for your review on Trip Advisor. We look forward to your next stay. Until then I remain at your service. Kindest regards, Andreas - Director of Rooms

Austin, Texas
Reviewed 3 days ago NEW

Most of the check in folks were very rude and made checking in a chore. The rooms are very mediocre and i could let that go since it is in such a cool area of town but a staff that is rude to guest and talk poorly about other guests while waiting on me really soured our trip.

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Helpful?
Thank Christian K
London, United Kingdom
Reviewed 3 days ago NEW

The room was small and the furniture was very shabby and worn. The air con was either freezing or hot and very noisy through out the night and you could hear the tv and other people in the other rooms on the floor. No free wi fi in room only in lobby and very bad reception for television in room....

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Helpful?
Thank murphyvolvo262c
BentleyNYC, Director of Rooms at The Bentley Hotel, responded to this review

Hello murphyvolvo262c, Thank you for your honest and detailed review. I apologize for the issues you mentioned and will use your feedback to improve our overall product. Feel free to e-mail me if you would like to further discuss your stay. Kindest regards, Andreas - Director of Rooms gm@bentleyhotelnyc.com

Encino
Reviewed 3 days ago NEW

Hotel property was as described. location very convenient, although no easy access to local restaurants, especially in morning. Staff very attentive. Furniture clean, but showing age. TV poor reception. Lights poor

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Helpful?
Thank Burton S
BentleyNYC, Director of Rooms at The Bentley Hotel, responded to this review

Hello Burton S, Thank you for your detailed review of your recent stay with us. Thank you also for mentioning our attentive staff. I am pleased to see that you had a positive overall experience and look forward to welcoming you back to the Bentley soon! Cheers, Andreas - Director of Rooms

Long Island, New York
Reviewed 4 days ago NEWvia mobile

Managed to sneak away without the kids for an overnight getaway. The Bentley was the perfect pick. Stayed in a beautiful suite with an amazing view of the city. Staff was great, ambiance was excellent. Will definitely come back if the opportunity arises!

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Helpful?
1Thank Miriam G
BentleyNYC, Director of Rooms at The Bentley Hotel, responded to this review

Hello Miriam G, Thank you for your review on Trip Advisor. We are thrilled to see that we made your short getaway perfect! We look forward to welcoming you back soon. Cheers, Andreas - Director of Rooms

.
Reviewed 5 days ago NEW

The staff of this property are nice and very helpful. The location is very good. We got a river view from our room and it was nice to wake up to the pleasant view. The furniture needs maintanence. I know it's NY but I think it's a bit pricey.

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Helpful?
1Thank claudiadF5378WO
BentleyNYC, Director of Rooms at The Bentley Hotel, responded to this review

Hello claudiadF5378WO, Thank you for your honest and detailed review. The only way for us to improve our product is through feedback from our guests. Please feel free to message me directly if you would like to further discuss your stay. cheers, Andreas - Director of Rooms

Cicero
Reviewed 6 days ago NEW

I want to love the Bentley but after 2 stays 9 months apart, it seems that they are having problems teaching their housekeeping staff that shower walls are not supposed to be left with fresh wet orange mold on them. I also don't understand why, after being criticized for over a year about the dead worn out armchairs and carpets...

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Helpful?
Thank 618francesg
BentleyNYC, Director of Rooms at The Bentley Hotel, responded to this review

Hello 618francesg, Thank you for your review, although your comments are quite disheartening. I would like to apologize for the inconsistencies in service that you mentioned. Please feel free to e-mail me directly if you would like to further discuss your stay. Cheers, Andreas - Director of Rooms gm@bentleyhotelnyc.com

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more   less 

Additional Information about The Bentley Hotel

Address: 500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065-8314
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: ₹ 9,232 - ₹ 35,232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bentley Hotel 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Bentley Hotel Nyc
Bentley Hotel New York City
Bentley New York City
Hotel Bentley New York
Hotel Style:
#106 Business Hotel in New York City
#162 Luxury Hotel in New York City
#183 Family Hotel in New York City
#193 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Bentley Hotel staff and other travellers.
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Questions? Get answers from The Bentley Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor is quieter, corner room had great views.”
 of 5 bubbles iloveny888, 7 Dec 2016 | Read review
“Try and view your room before taking the key.”
 of 5 bubbles murphyvolvo262c, 6 Dec 2016 | Read review
“east side facing river might be best view”
 of 5 bubbles HALF60, 29 Nov 2016 | Read review
“if you can get a room that looks out over the river that would be the best.”
 of 5 bubbles adamgX3019XV, 28 Nov 2016 | Read review
“great views, location, and café downstairs very convenient! Super comfy beds !!”
 of 5 bubbles familytravelers71, 26 Nov 2016 | Read review
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