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NYLO New York City

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NYLO New York City
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4,104 Reviews from our TripAdvisor Community

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There are newer reviews for NYLO New York City
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Showing 3,820: English reviews
Canton, Massachusetts
Reviewed 19 July 2015

The entire experience surpassed our expectation - great service, beautiful room, friendly staff, Great location and food options, spacious accommodations, easy check in and check out. We had a family emergency and they could not have been more gracious

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Helpful?
Thank Marci R
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Marci R, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you enjoyed the hotel overall Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will be...

Doylestown, Pennsylvania
Reviewed 19 July 2015

We stayed one night at the NYLO and our experience was AWESOME! The lobby is chic & offers several places to relax, have a drink, work. There is a neat little bar in the lobby and they had the "garage door" opened so we were able to enjoy the cool breeze on the unseasonably, mild July day. The desk staff...

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Helpful?
1Thank diane m
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear diane m, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments...

Washington DC, District of Columbia
Reviewed 19 July 2015

Just had an overnight stay at NYLO New York -- Convenient, classy, and reasonably priced. Great breakfast at Serafina, and speedy professional service (hat-tip to Jose, who saw us in need of quick attention in checking our bags, and stepped up). Definitely high on our list for our next NYC trip

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Helpful?
1Thank James G
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear James G, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your overall stay and the hotel. Thank you for your compliments regarding the hotel's product, services and recognition of our staff especially regarding Jose! Your comments will be shared with...

Belfast, Maine
Reviewed 18 July 2015

I have stayed at the NYLO since before it was the NYLO. The rooms are small but fine. The wonders of the place are the location, the bar and living room and the STAFF. The staff has been at the hotel as long as I have. They are welcoming, understanding and wonderfully helpful. I know I am home when I...

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Helpful?
1Thank Judy S
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Judy S, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your overall stay and hotel. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will be shared with our entire team so...

Baltimore, Maryland
Reviewed 18 July 2015

My Husband and I had a great stay at NYLO. We loved the location and convenience to central park and to the subway. The staff was very helpful! Cant wait to come back to NYC. Enjoyed our dinner at Serfinas.

Review collected in partnership with this hotel
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Helpful?
Thank Hobeh
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Hobeh, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your overall stay and hotel. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will be shared with our entire team so they...

Saint Paul, Minnesota, Usa
Reviewed 18 July 2015

This is my second trip to NYC this year, the first with my granddaughter and recently with a friend to see my son's runway show. The staff helped me get a room early and as usual made me feel both welcome and special

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Helpful?
1Thank judymlutter
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear judymlutter, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you enjoyed your overall stay. Thank you for your compliments regarding recognition of our staff! Your comments will be shared with our entire team so...

Newport Beach
Reviewed 18 July 2015

I was very impressed with this property. From the beginning when I called instead of booking online, they were the most helpful and cheerful hotel staff. I loved the aesthetic, very industrial. The staff was incredibly helpful, checking us in early after a red eye flight, and changing our room immediately after an air conditioning problem, even offered up free...

Review collected in partnership with this hotel
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Helpful?
1Thank Stacy K
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Stacy K, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments...

Reviewed 17 July 2015

One of the few "nice" hotels on the Upper West Side, NYLO is convenient to all New York has to offer. The Museum of Natural History, Central Park, Riverside Park are a few short blocks away. Lincoln Center is within walking distance. The hotel's upper floors have panoramic views of the Hudson River and city skyline. LOCL, the lobby bar...

Review collected in partnership with this hotel
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Helpful?
1Thank Happy1219
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Happy1219, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your overall stay and the hotel. Thank you for your compliments regarding the hotel's product and services. Your comments will be shared with our entire team so they may be properly...

San Diego, California
Reviewed 17 July 2015 via mobile

I've stayed here a number of times and like the location. It's near central park and convincing for runners. Neat the 72 and 79 st subways. The lobby was renovated and it feels like a boutique hotels.

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Helpful?
Thank uri123
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear uri123, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your overall stay and the hotel. Thank you for your compliments regarding the hotel's product and services! Your comments will be shared with our entire team so they may be properly...

texas
Reviewed 17 July 2015 via mobile

Got a nice deal after an airbnb went horrid. This a a great area for 5 star food, and organic markets. This hotel is smal and service is excellent. Everyone was helpful. The beds were great, sheets , crisp and all cotton. Central Park across the street . Would choose to stay there again

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Helpful?
Thank tjintejas
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear tjintejas, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will...

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more   less 

Additional Information about NYLO New York City

Address: 2178 Broadway, at W 77th Street, New York City, NY 10024-6647 (Formerly On The Ave Hotel)
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: ₹ 10,960 - ₹ 30,497 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NYLO New York City 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York
Hotel Style:
#54 Business Hotel in New York City
#82 Family Hotel in New York City
#123 Romantic Hotel in New York City
#130 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from NYLO New York City staff and other travellers.
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Questions? Get answers from NYLO New York City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are VERY small, ask for a larger room.”
 of 5 bubbles culinarymatters, 18 Jan 2017 | Read review
“We like rooms on the B'way side. There's a fire station and construction across 77th.”
 of 5 bubbles wws68, 17 Jan 2017 | Read review
“Location, Location, Location”
 of 5 bubbles 903PaulC903, 16 Jan 2017 | Read review
“Inside rooms located way from the road whilst offering no view, provided a quite nights sleep - which suited us.”
 of 5 bubbles R4784EEnickc, 7 Jan 2017 | Read review
“We had to upgrade our room when we discovered our initial choice faced a brick wall”
 of 5 bubbles nunziodX1346LZ, 3 Jan 2017 | Read review
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