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NYLO New York City

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NYLO New York City
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3,872 Reviews from our TripAdvisor Community

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There are newer reviews for NYLO New York City
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Showing 3,597: English reviews
Melbourne, Australia
Reviewed 25 April 2015

Fantastic location, easy walk to sites, or at least to subway. Central park close by. Very clean, best beds!!! Very helpful staff. Food markets nearby and chirping chicken around the corner, great spot to eat, what more can you ask for. Can't wait to get back and see more of this amazing city

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Helpful?
1Thank pat b
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear pat b, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments...

Sandpoint, Idaho, United States
Reviewed 25 April 2015

SMALL room with poor lighting in bathroom but great water pressure in the shower. It took a long time to get hot water, though. Comfortable bed. Efficient use of space but no mini-fridge or microwave. Downstairs bar, lobby, lounge trying to be hip... post-modern? Not being from NY, I thought it was a bit pricey--no view or extra amenities. Clothes...

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Helpful?
2Thank acwooly
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear acwooly, It was our pleasure to have you stay with us. Thank you for taking the time to respond to our survey regarding your recent stay at the NYLO. While we failed to meet your expectations rest assured; your feedback will be reviewed with the NYLO team. Hopefully, this will enable us to achieve our goal of exceeding our...

Reviewed 23 April 2015 via mobile

Great location near to subway station and just round the corner from central park and the natural history museum. Rooms are a good size, modern and airy with possibly the biggest bed I've ever seen! Wifi is complimentary in the reception/bar area but not in the rooms which didn't worry us as we have Internet on our phones. We had...

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Helpful?
1Thank Megan D
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Megan D, It was our pleasure to have you stay with us! I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product and services. Your comments will be shared with our entire team so they may be properly addressed....

Jamison, Pennsylvania
Reviewed 22 April 2015

Me and my girlfriend stay for two nights. The location was perfect, two steps from subway(line 1) on Broadway. Walking distance to Columbus circle-center of Manhattan. This is the boutique hotel and the interior is very good, staff and service is also good. The only disappointment was,our windows is faced to construction site and it was a bit noisy starting...

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Helpful?
1Thank suomimmm
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear suomimmm, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed the hotel overall and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product and services. Your comments will be shared with our entire team...

Reviewed 22 April 2015 via mobile

I stayed at NYLO March 19-22, 2015 for a business trip. This was my first time in NYC/Manhattan. I must say that I LOVED THIS HIP HOTEL!! Right on Broadway at 77th in the Upper West Side. Upon entering the hotel, LOCL bar is immediately to your left. I loved the fact that the bar was wide open to the...

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Helpful?
3Thank westiegirl71
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear westiegirl71, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product and services. Your comments will be shared with our...

Washington DC, District of Columbia
Reviewed 22 April 2015

Almost everything about the hotel is good. The staff, especially during the weekend, were friendly and welcoming. The room and bathroom sizes were good and the beds were perhaps the most comfortable that we have ever slept in at a hotel, including at much higher end hotels. The bar on the first floor is nice and has cozy seating areas...

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Helpful?
2Thank JMHNH
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear JMHNH, It was our pleasure to have you stay with us. Thank you for taking the time to respond to our survey regarding your recent stay at the NYLO. While we failed to meet your expectations rest assured; your feedback will be reviewed with the NYLO team. Hopefully, this will enable us to achieve our goal of exceeding our...

Perth, Australia
Reviewed 21 April 2015

We stayed for a period of 12 nights at the beginning of March 2015. We were on our belated honeymoon & our first overseas trip, so we decided to go for one of the more expensive rooms to treat ourselves and booked the Lifestyle Loft. We had friends who visited NYC for a period of a week at the same...

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Helpful?
4Thank sez1980
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear sez1980, It was our pleasure to have you stay with us! Thank you for taking the time to respond to our survey regarding your recent stay at the NYLO. I am happy to note that you enjoyed the hotel overall and you had a pleasant stay with us. However, while we failed to meet your expectations rest assured; your...

West Yorkshire
Reviewed 20 April 2015 via mobile

We were impressed with this modern boutique hotel. The room was smart, clean and comfortable although not particularly big- but it's New York! Friendly and welcoming doormen. The hotel is quite far up west side but there are lots of coffee shops and restaurants nearby, and it's only a few blocks from museums and Central Park. We would stay here...

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Helpful?
1Thank MrsS83_11
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear MrsS83_11, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will...

Belmar, New Jersey
Reviewed 20 April 2015

We spent another weekend here for business/pleasure. Great room with a view of the Hudson from the terrace great lighting ! Always good service, friendly staff and comfortable beds STopped in the bar and lounge area on the main entrance and hung out for a bit.

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Helpful?
Thank Andy B
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Andy B, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed the hotel overall and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff. Your comments will be...

Newcastle, New South Wales, Australia
Reviewed 20 April 2015

At the beginning of my stay with my husband, in April 2015, I thought I'd be writing a five star review for NYLO - I'm so disappointed that this is not the case but I feel people need to be warned. The good = the location is superb with great architecture and feels safe. It's easy to walk and catch...

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Helpful?
7Thank Claire M
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Claire M, Thank you for taking the time to share your concerns with us. First and foremost, I would like to apologize for the negative experience you encountered throughout your stay and the inconvenience you experienced in regards to the billing of your reservation. Let me assure you that we take all of our guest's concerns seriously and this...

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more   less 

Additional Information about NYLO New York City

Address: 2178 Broadway, at W 77th Street, New York City, NY 10024-6647 (Formerly On The Ave Hotel)
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: ₹ 11,474 - ₹ 37,055 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NYLO New York City 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York
Hotel Style:
#54 Business Hotel in New York City
#82 Family Hotel in New York City
#123 Romantic Hotel in New York City
#130 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from NYLO New York City staff and other travellers.
41 questions
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Questions? Get answers from NYLO New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high floor with a view.”
 of 5 bubbles backtomaui, 8 Dec 2016 | Read review
“Ask for a higher floor - we were on the 4th and our windows looked at a brick wall.”
 of 5 bubbles xympx, 8 Dec 2016 | Read review
“Be sure to ask about the roof top patio access, even in cool weather as they have heaters. Great place to enjoy a glass of wine (BYO).”
 of 5 bubbles Y7952WCroberts, 5 Dec 2016 | Read review
“My wife and I took a 280 square foot room : it is a good size in Manhattan. Our room was interior and thats not a good location. Next time we will ask an exterior room.”
 of 5 bubbles 388hernanr, 4 Dec 2016 | Read review
“Try to get a larger room with king size bed. Rooms on Broadway and 77th Street sides may hear street noise.”
 of 5 bubbles FinallyDisappointed1, 30 Nov 2016 | Read review
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