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Arthouse Hotel New York City

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Arthouse Hotel New York City is inspired by the creativity, community, and artistic culture of the Upper West Side. Guests will appreciate the location’s convenient proximity to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel. Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed Internet and our signature bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River.
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Property amenities
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Restaurant
Free Internet
Bar/Lounge
Paid Wifi
Dry Cleaning
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Residential Neighbourhood
Boutique
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
100Great for walkers
Grade: 100 out of 100
593Restaurantswithin 0.5 km
123Attractionswithin 0.5 km
Neighbourhood
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
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Reviews & more
6,490Reviews
1,076Photos
87Q+A
100Room tips
Traveller rating
  • 3,277
  • 2,080
  • 707
  • 260
  • 166
Time of year
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Show reviews that mention
Heating via Airconditioning is much too loud - especially in the nights; hardly could sleep resp. always woke up by the noise; despite I had to change to a lower level room but did not get back my uncharge for higher level
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Review collected in partnership with this hotel
Response from Connie W, General Manager at Arthouse Hotel New York City
Responded yesterday
Dear 126sabinas, Thank you for sharing your thoughts. I'm happy that you love our location on the Upper West Side but regret to hear that you had noise issues. We know how important a great night's sleep is, especially while traveling. I would appreciate if you reached out to me at cwang@nylo-nyc,com so I can look further into your charge and make it right. We hope to have the opportunity to host you again and earn your full trust. Warm regards, Connie
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This hotel is the absolute best, with a friendly staff and lovely rooms. I can’t wait to be back in NY to once again stay at this hotel and hopefully room 1602 will be available because that room has a huge patio with the best view of the Hudson River you have seen in a long time
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Review collected in partnership with this hotel
Response from Connie W, General Manager at Arthouse Hotel New York City
Responded 2 days ago
Dear Maps36575220515, Thank you for your fantastic review! I'm thrilled to hear that you had such an enjoyable stay with us. Happy that you loved your room and the view, and that you felt well taken care of by our staff. We are proud to have earned your loyalty and can't wait to welcome you back. Warm regards, Connie
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Enjoyed staying here so much (July 2018) that I extended my stay to enjoy the UWS. Loved the speakeasy lobby bar, and the staff were so nice. They even upgraded my room for free. The rooms were neat, clean, and well-appointed. Modern styling was great.
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Response from Connie W, General Manager at Arthouse Hotel New York City
Responded 2 days ago
Dear Janine P B, Thank you for your lovely review. I'm delighted to hear that you had such a great stay with us. Happy you enjoyed the upgrade and spending time at our lobby bar. We hope to have the chance to host you again. Warm regards, Connie
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I realize that different people expect different things from a hotel stay, so rather than hurtle in to an angry diatribe I will keep this bullet pointed and concise as a different type of traveller might have a totally different perspective.

The Good:
Location on Upper Westside
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Response from Connie W, General Manager at Arthouse Hotel New York City
Responded 4 days ago
Dear casijama, Thank you for sharing your thoughts. We greatly appreciate your feedback, as the service you describe does not meet our standards. We want every guest to feel well cared for and to leave with fond memories of their visit. As a boutique hotel, all of our rooms are a little different. Should you return, please let us know when you book that more space is a priority and we'll do our best to get you into a bigger room. We would love the chance to earn your trust. Warm regards, Connie
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If you get a room with a window to the street, good luck. It's extremely noisy. You will hear honking until very late, and hear it bright and early. The bathroom could have been cleaner. The tissue box was full of dust. The amount they charge for parking is not even worth staying
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Review collected in partnership with this hotel
Response from Connie W, General Manager at Arthouse Hotel New York City
Responded 4 days ago
Dear Alexa B, Thank you for sharing your thoughts. Happy you enjoyed the vibe of Arthouse Bar and our lobby area, though I regret to hear that you were not able to fully rest in your room. We understand how important a good night's sleep is while traveling. Should you return, we'd be happy to get you into a quieter interior room. We hope to have the chance to welcome you back. Warm regards, Connie
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorArthouse Hotel New York City
The Skyline Penthouse at the NYLO New York City
Professional photo exclusively commissioned by TripAdvisorArthouse Hotel New York City
The Skyline Penthouse at the NYLO New York City
Professional photo exclusively commissioned by TripAdvisorArthouse Hotel New York City
The NYLO Panoramic Deluxe Room at the NYLO New York City
Professional photo exclusively commissioned by TripAdvisorArthouse Hotel New York City
The NYLO Deluxe Room King Room at the NYLO New York City
Professional photo exclusively commissioned by TripAdvisorArthouse Hotel New York City
The NYLO Deluxe Double Room at NYLO New York City
Previous
I want to book for a longer period (like a week or more) - is there any way I can speak to someone at the hotel itself and not have to deal with the booking operator and are there special rates available? Thanks - NYLO (Now Arthouse) is a great hotel
schelke1, thank you for your question. We'll send you a direct message with contact information to let you know who to reach out to directly. We very much hope to have the chance to welcome you back!
0 votes
Hi, is the hotel changing name? I booked when it was called the NYLO but it is now showing as the arthouse Hotel? Has there been a takeover?
Catflap11, thank you for your question. We have indeed changed names-- on November 19th, NYLO NYC became Arthouse Hotel, however, the warm service from our longtime team will endure. Also note that all existing reservations will not be affected. We are looking forward to welcoming you to Arthouse!
1 vote
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hi, can you advise the best train/subway route or stops from JFK to the hotel please?
squidy9698, thank you for your question. Depending on traffic, it will typically take somewhere between 45 minutes and an hour by car to travel between NYLO and JFK. If you'd prefer to take the train, there are two route options: 1. From the airport, take the AirTrain JFK Red towards Jamaica - Airport. At Jamaica Station, take the Long Island Rail Road Far Rockaway 2899 towards Penn Station and exit at Penn Station. From there, transfer to the 2 train towards Wakefield - 241 St and exit at 72nd Street, which is 5 blocks from NYLO. 2. From the airport, take the AirTrain JFK Green towards Howard Beach - Airport. At Howard Beach station, take the A train towards Inwood - 207 St and exit at 59 St - Columbus Circle . From there, transfer to the 1 train towards Van Cortlandt Park - 242 St and exit at 72nd Street, which is 5 blocks from NYLO. Our concierge team would be happy to assist in arranging transportation or advising you on the best options. We are looking forward to welcoming you.
0 votes
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Is there a door between the sitting room and bedroom in the Skyline penthouse?
Culture788596, thank you for your question. Our Skyline Penthouse suite does have a door separating the bedroom from the living room. It also features a private outdoor terrace. Please let us know if you have any other questions. We hope to have the opportunity to welcome you!
0 votes
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Could someone please let me know if the balconies between rooms (in the junior suite with balcony rooms) is separated by a hedge/pot plant? and not a dividing wall?
The balcony we had was separated by a planter not a solid wall.
0 votes
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Previous
"I have no idea as ours was awful"
"Improve the lighting "
"Ask for a quiet room. There is a nice bar with music at night but I didn’t hear it at all as I wa son the 6th floor."
"Great bed Lighting on the low side "
"No hand towel racks. Curtains didn't open all the way. "
Previous
PRICE RANGE
US$ 147 - US$ 1,117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel on the aveon the ave hotelon the ave manhattanave hotel new york
FORMERLY KNOWN AS
On The Ave Hotel
LOCATION
United StatesNew YorkNew York CityManhattanUpper West Side
NUMBER OF ROOMS
291
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