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Waldorf Astoria New York

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Traveller (4305)
Room & Suite (1518)
Dining (159)
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Overview
  • Excellent41%
  • Very good27%
  • Average18%
  • Poor9%
  • Terrible5%
Travellers talk about
“bull and bear”(452 reviews)
“peacock alley”(369 reviews)
“iconic hotel”(334 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Reviews (11,568)
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2,614
1,800
976
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3,972
2,614
1,800
976
539
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All reviewsbull and bearpeacock alleyiconic hotelpark avenuenew yorkart decoroom servicemain lobbybeautiful lobbyan upgradechrysler buildingone bedroom suitecorner roomgrand central stationrockefeller centertimes squareoscars
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3,771 - 3,775 of 9,901 reviews
Reviewed 2 March 2015

I stayed here in Dec, 2014 while on business. I was very excited when my boss said we were staying there. First, the service was first class. No complaints there. Employees went out of their way to help and were always smiling. My boss is...More

Thank Annie U
Response from Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New YorkResponded 3 March 2015

Dear Annie, I am sorry that we failed to impress you on your recent visit to the Waldorf. While your 4-star rating and much of your review hints that there were positives to your stay, it is disappointing to read that you were underwhelmed by...More

Reviewed 2 March 2015

Such a grand hotel. Check-in line was long, but not too bad as other people have been saying in the reviews. We booked in to a one bedroom quite for one night as a treat in February and the suite was stunning. Everything is a...More

Thank bakerandted
Response from Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New YorkResponded 3 March 2015

Dear bakerandted, Thank you for your kind words regarding our one-bedroom suite accommodations. Indeed, these room types are spacious, well appointed, and "stunning," as you put it. I am glad that you enjoyed your stay here overall because of your experience in the room. As...More

Reviewed 2 March 2015

This was way too expensive for the average person even on a business trip. To eat there would have been above the allotted business allowance. The room really wasn't anything more than I have gotten at a Holiday Inn express. Nothing was free, not even...More

Review collected in partnership with Waldorf Astoria
Thank Becky T
Response from Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New YorkResponded 3 March 2015

Dear Becky, At the heart of your review is a theme we must always be very conscious of in our industry- the balance between cost and value. We expend a large amount of money on soft goods and maintenance of our property, but we realize...More

Reviewed 2 March 2015

We were given an upgrade to a suite which was very much appreciated. It was a gorgeous room with a living room with a fireplace and a huge bedroom. The hotel is in need or a redo for the rooms but you certainly felt the...More

Thank 374judym374
Response from Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New YorkResponded 3 March 2015

Dear 374judym374, Thank you for your recommendation of our hotel to future NYC travelers. It is truthfully a great pleasure to read that you found our hotel reminiscent of the "eloquence of old New York," as this is exactly the type of luxury experience we...More

Reviewed 2 March 2015

I stayed here with my wife in Feb 2015 and had the most amazing time. I have read some reviews which mention that the hotel is relying on its past and hasn't kept up with the times but all I can say is thank god...More

Thank miles2784
Response from Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New YorkResponded 3 March 2015

Dear miles2784, We couldn't have asked for a better review. Thank you for submitting your "honest opinion" of our hotel being a prime model for how all hotels should be! New York is such a special destination and our goal is to be the best...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$ 319 - US$ 1,799 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Spa Hotel in New York City
#106 Family Hotel in New York City
#188 Luxury Hotel in New York City
#191 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 319 - US$ 1,799 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Spa Hotel in New York City
#106 Family Hotel in New York City
#188 Luxury Hotel in New York City
#191 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (4305)
Room & Suite (1518)
Dining (159)
Pool & Beach (4)
Amenities (28)
Business Centre & Event Rooms (22)
Family and Play Areas (12)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Laura T
14 September 2017|
AnswerShow all 5 answers
Response from Jim A | Reviewed this property |
I stayed there for a "last hurrah" Feb. 24-27, 2017. I believe it closed just a few days thereafter. Most of the buildings is being converted to condos. The exact plans were not public at the time. I was led to believe... More
1
Vote
catherine642013
15 April 2017|
AnswerShow all 6 answers
Response from kim m | Reviewed this property |
it has closed for refurbishment
0
Votes
Room Tips
"Only way to get a good room is to pay a hideous price tag."
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"Would stay here again"
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"Currently closed for renovation."
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"Higher floors and a suite of course! :)"
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