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Waldorf Astoria New York

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11,436 Reviews from our TripAdvisor Community

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There are newer reviews for Waldorf Astoria New York
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Showing 9,811: English reviews
Paris, France
Reviewed 3 February 2015

OMG! Like something out of a film. Waiters and staff seem to glide along. There is something incredibly restful here in this huge,restless,vibrant,real 24 hour city of New York. Service is impeccable as you would expect. Wine list is a conesseurs heaven-food a little fussy for me and over elaborate.But delicious nevertheless.An oasis. Yes. This great old hotel is a...

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Helpful?
1Thank fox555
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear fox555, It is truly a pleasure to read your review and find that you were impressed with our True Waldorf Service and classy ambiance, as you put it, during your recent stay. We take great pride in our property and the service we provide our distinguished guests, and it is wonderful that this was your experience. Though we are...

Sydney, Australia
Reviewed 3 February 2015

I booked accommodation over the phone directly with the Hotel to stay at the Waldorf several months before travelling with my family of 10 (4 rooms booked). When preparing to travel I realised I had not received a confirmation from the hotel. I then rang the hotel to confirm and they said they had no such booking. Fortunately they still...

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Helpful?
6Thank Joanna6466
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear Joanna6466, I am sorry that the booking issue you mentioned has come to this point before being rectified. It is clear that we failed to impress you in your pre-arrival interactions with our team, as well as the check-in experience, and it is hard to recover from that. We should have been able to, though, and I apologize that...

Mount Desert, Maine
Reviewed 3 February 2015

We've stayed with the Waldorf before. It was a good stay, the room was clean and comfortable. The standards of this hotel are high for the staff as well, pleasant and helpful. We had breakfast in the on site restaurant. The food was ok, not great and was incredibly overpriced. My advice is find a local breakfast spot, better food...

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Helpful?
1Thank Jeff B
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear Jeff, Thank you for your lovely review! It is lovely to read that your recent visit measured up to previous experiences, and we appreciate your continued patronage. As for our pricing strategy, we do our best to provide world class service in line with our value. I hope hope you will give us another opportunity to impress should you...

Daphne, Alabama
Reviewed 2 February 2015

Although this is a historic hotel, it is in dire need of massive renovations. The rooms are "old" and very tired, torn window shades, draperies that are no longer hanging correctly, poor lighting. Stayed 4 nights and the room was not vacuumed during the stay. If I had been at a Marriott Courtyard or even a Hilton Garden Inn, I...

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Helpful?
2Thank twaone
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear twaone, First, I would like to take a moment to personally thank you for submitting your experience. We take great pride in our service offerings and cleanliness standards, and I can see from your review that we failed to meet these standards in your case. For that, I apologize. Indeed, as you have read in the media, our hotel...

connecticut
Reviewed 2 February 2015

We had our second stay on Saturday night. I should mention I used Hilton Honor points for both stays as I would never pay $600 for a room. The good; the bed was fantastic and the bathroom was roomy. The Sunday brunch is insanely expensive at $95 per person but the selection is amazing. We did this on our second...

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Helpful?
1Thank piggieConnecticut
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear piggieConnecticut, Thank you for choosing our hotel as your host for your recent visit to NYC! I am pleased to read that you enjoyed our exclusive Sunday Brunch offering and your spacious room accommodations, while I apologize that you were disappointed in our pricing structure. Indeed, the prestige of the Waldorf Astoria as a luxury hotel where presidents and...

Goshen, New York
Reviewed 2 February 2015

I was so excited to plan a weekend trip to NYC and stay at the iconic Waldorf. I am always very careful about posting negative thoughts about my trips as it may affect the people who are employed by these facilities. However, I can't in good conscious say the Waldorf lived up to it's reputation. We were greeted warmly by...

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Helpful?
3Thank MaddogGoshen
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear MaddogGoshen, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. From your review it appears we did perform at a high level in terms of service and ambiance, but not high enough insofar as some of the elements you referenced in room condition. We continue to chase that. Please know that...

Toronto, Canada
Reviewed 2 February 2015

Great deal on room rates, made me look at this hotel and glad that I did. The location was so great close to everything New York. The staff was very helpful, and all our wants were realized. Would definitely stay again, and the Loyalty program is an attractive way to get clients back.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank JustJackieJ
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear JustJackieJ, Thank you for your wonderful feedback regarding your recent experience at the Waldorf Astoria! It is great to learn that you enjoyed our special rates for your length of stay, and that you were also impressed with our True Waldorf Service and convenient location. I am thrilled that you were able to join our Hilton Honors program; indeed,...

Melbourne, Australia
Reviewed 2 February 2015

I have been in NYC many times staying at numerous hotels but never this noisy!!! Waldorf Astoria is an extremely noisy hotel. I have been staying at the hotel for 2 nights now and the maximum amount of sleep for me and my husband has been only 1 hour per night due to VERY noisy neighbors. I booked the room...

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Helpful?
4Thank Layla B
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear Layla, I am so sorry to read about this inconvenience. We do our best to accommodate the needs of our valued guests, but there is little we can do to anticipate noisy neighbors. We do wish we would have had the opportunity to move you into a different room that was more up to your standards, or that our...

Taunton, United States
Reviewed 2 February 2015

would do it again! A+ all around and cool staff....super location for legendary destination...AARP rate could not be resisted....Rock center, times square nearby....quiet, clean and comfortable room luxuriously appointed

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Dana C
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear Dana, It is wonderful to read your review and find that, if you had a second chance to choose your host for your recent visit to NYC, you'd choose us and do it all over again. From our commitment to exceptional service to our convenient location near 30 Rock and Times Sq. to our "luxuriously appointed" rooms, as you...

London, United Kingdom
Reviewed 2 February 2015

If you are looking for that hotel in NYC that oozes elegance and sophistication, as well as the perfect location... then this is the hotel for you. It is simply stunning. The hotel, the service, the food. I can't complain! If you are apart of a family, a couple or even solo on business this hotel caters to all! Will...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Elizabeth B
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear Elizabeth, Thank you for taking the time to submit your wonderful review of the Waldorf Astoria New York. It is certainly a great reward to read such praising feedback from our valued guests, and we look forward to the opportunity of hosting you again in the near future to create more unforgettable Waldorf moments. My best, Bridget Moore Assistant...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Peacock Alley
Peacock Alley
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Waldorf Astoria New York is currently closed while undergoing an exciting renovation. New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. ... more   less 

Additional Information about Waldorf Astoria New York

Address: 301 Park Avenue, New York City, NY 10022-6844
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 45,764 - ₹ 46,222 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf Astoria New York 4.5*
Number of rooms: 1235
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Despegar.com and Jetsetter so you can book your Waldorf Astoria New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Astoria Waldorf
New York Waldorf
Waldorf Historia
Waldorf New York
Hotel Waldorf New York
Waldorf Astoria Hotel New York
Astoria New Waldorf York
Hotel Style:
#34 Spa Hotel in New York City
#171 Luxury Hotel in New York City
#197 Romantic Hotel in New York City
#225 Family Hotel in New York City
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Go as high as you can”
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“Great location for the city”
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“We stayed at the 22th floor and we had an amazing view of New York”
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