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    The Westin New York Grand Central

    212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$ 41
    US$ 255
    US$ 214
    US$ 227
    US$ 230
    Traveller (692)
    Room & Suite (455)
    Dining (16)
    The Westin New York at Times Square
    2,002 reviews
    #186 of 467 hotels in New York City
     
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    W New York
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    Hilton New York Grand Central
    2,320 reviews
    #311 of 467 hotels in New York City
     
    Overview

    • Excellent39%
    • Very good39%
    • Average13%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “great location” (444 reviews)
    “heavenly bed” (37 reviews)
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Free Internet
    4.5 Star Hotel
    All hotel details
    Offers from The Westin New York Grand Central
    Special Offer: Breakfast for 2 Included
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    The Westin New York at Times Square
    2,002 reviews
    #186 of 467 hotels in New York City
     
    Grand Hyatt New York
    8,243 reviews
    #314 of 467 hotels in New York City
     
    W New York
    4,155 reviews
    #315 of 467 hotels in New York City
     
    Hilton New York Grand Central
    2,320 reviews
    #311 of 467 hotels in New York City
     
    Rooms
    14 May15 May
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (3,160)
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    561 - 565 of 3,160 reviews

    Reviewed 25 October 2016

    Booked this hotel as came out as the best deal. Yes the staff in reception to book in are not happy , welcoming people, but the concierge helped us no end and were exceptional, lending a brolly ,recommending restaurants etc. Room We got upgraded to...More

    Thank kat187058
    Response from Bhumika B, Executive Assistant at The Westin New York Grand Central

    Hello kat187058, Thank you for taking the time to review our hotel. I am delighted to hear that you enjoyed your stay with us. I am sorry to hear that our front desk was no welcoming when you arrived to the hotel. Although, I am...More

    Reviewed 25 October 2016 via mobile

    The room was dusty! I'm asthmatic and didn't sleep well. Hotel staff polite enough and helpful. Lady in the front desk when checking in was as miserable as sin. They want tips for everything they move your suitcase 1m without asking you then they ask...More

    1  Thank Samantha P
    Response from Bhumika B, Executive Assistant at The Westin New York Grand Central

    Hello Samantha P, Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us. I would be delighted to look further into detail in your stay. Please feel free...More

    Reviewed 25 October 2016

    Great location near times square and grand central station. . Staff friendly and very helpful. The hotel room was very clean and modern. I would highly recommend staying at this hotel when visiting NYC. The room price was an unbelievable value!More

    1  Thank Brad T
    Response from Bhumika B, Executive Assistant at The Westin New York Grand Central

    Hello Brad T, Thank you for reaching out to us. I am delighted to hear that you had a wonderful stay at our property and our hotel's location worked for your travel needs. It's truly wonderful reading your comments for property and the service our...More

    Reviewed 25 October 2016 via mobile

    This Westin hotel lives up to the wonderful reputation that they all have. Great location close to Grand Central Station, if you are using the subway system. Centrally located that you are able to walk to Times Square, Rockefeller, Empire State Building and so many...More

    2  Thank MindyS291
    Response from Bhumika B, Executive Assistant at The Westin New York Grand Central

    Hello Mindy s, I am delighted to hear that you enjoyed your stay with us. I am delighted to stay with us. As we strive to excel in the areas of customer service, it great to hear such comments from our valued guests. Although, I...More

    Reviewed 24 October 2016

    We stayed for 3 nights on a weekend break. Room was good with amazing views of the Chrysler Building which is very close; the location is perfect as it is just a short walk to Grand Central Station. Rooms are clean but housekeeping staff forgot...More

    Thank Thewhitehouse
    Response from Bhumika B, Executive Assistant at The Westin New York Grand Central

    Hello Thewhitehouse, Thank you for taking the time out to review our hotel. I am delighted to hear that you enjoyed your stay with us. I am sorry to hear that the housekeeping staff forgot to leave you fresh cups/coffee and I do apologize for...More

    The Westin New York at Times Square
    2,002 reviews
    #186 of 467 hotels in New York City
     
    Grand Hyatt New York
    8,243 reviews
    #314 of 467 hotels in New York City
     
    W New York
    4,155 reviews
    #315 of 467 hotels in New York City
     
    Hilton New York Grand Central
    2,320 reviews
    #311 of 467 hotels in New York City
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 220 - US$ 548 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #62 Green Hotel in New York City
    • #152 Luxury Hotel in New York City
    • #156 Romantic Hotel in New York City
    • #165 Family Hotel in New York City
    • #173 Business Hotel in New York City
    Photos
    Traveller (692)
    Room & Suite (455)
    Dining (16)
    Hotel & Grounds (393)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    crigney1978
    my daughter will be marching in the macy thanksgiving day parade and we are looking to book our travel package using your hotel for our accomadations. I have some medical issues that prevent me from walking long distances. I know you can not guarantee transportation availability but generally speaking are taxi cabs easy to hail and use during a holiday? or would you recommend looking into other modes of transportation while in the city. second question are you aware of any locations that offer indoor seating for the parade?
    29 April 2017|
    Answer Show all 3 answers
    Response from Alyson T | Reviewed this property |
    The concierge and doormen are super helpful and will arrange a cab for you. Also hotel is walking distance to many things - although Macy's would be a stretch.
    0
    Votes
    mdaane1
    Is there a little grocery store or market nearby where we could buy some fruit and light breakfast items to keep in the room? Is there a fridge in the room?
    28 April 2017|
    Answer Show all 3 answers
    Response from Bhumika B | Property representative |
    Hello mdaane1, Thank you for reaching out to us. We do have a full supermarket close to the hotel on 2nd avenue and 40th street. There is also a CVS close to store where you may be able get other items. All of our rooms are... More
    0
    Votes
    Andrea M
    receiving packages are cost free?
    28 April 2017|
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    Room Tips
    "Ask for a higher floor or room at the back of the hotel. They're always a little quieter"
    Read review
    "Request high floor, not facing 42nd Street for less road noise."
    Read review
    "Whenever possible get a high floor. As you would expect on a busy street in NY the traffic noise can be an..."
    Read review
    "Bed pillow had stains on it, bedding was very wrinkled, robe in bathroom had several areas on dirt on it..."
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