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The Westin New York Grand Central

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Traveller (855)
Room & Suite (590)
Dining (19)
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Overview
  • Excellent42%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“chrysler building”(276 reviews)
“great location”(540 reviews)
“new york”(530 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
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Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,841)
There are newer reviews for The Westin New York Grand Central
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Traveller rating
1,257
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429
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110
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1,257
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All reviewschrysler buildinggreat locationnew yorkheavenly bedtimes squarespg membercorner roommini bargood sizebryant parklate checkhigh floortwo blocksfitness centerhousekeeping staffby nyc standardstwo double beds
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561 - 565 of 3,113 reviews
Reviewed 5 May 2017 via mobile

Stopped here 4 nights before heading off to Orlando. Hotel in great location for all amenities around you . You can either walk or use the hopper bus . We had a luxury king room on the 19th floor. Rooms was lovely massive big comfortable...More

Thank Cheryl B
Reviewed 4 May 2017

This hotel was in a central location on 42nd St and ideal location for visiting a variety of sights Chrysler Building/Empire State Building/The Rockefeller Centre/Grand Central Terminal/Times Square and a half hour/45 mins walk to Central Park. The Bar drinks were very expensive $104 for...More

Thank stephenhH8911LH
Reviewed 3 May 2017

Not worth the price. No ice on several floors, internet not included, room had a musty smell and toilet was very loud when flushing. In addition, the pipes were loud when the room next door was running water. Hotel is outdated.More

Review collected in partnership with this hotel
Thank nh0ff
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 4 May 2017

Hello nh0ff, Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us. I would be delighted to look further into detail in your stay. Please feel free to...More

Reviewed 3 May 2017

The hotel is well placed on East 42nd Street and Lexington Avenue. Right beside the Chrysler Building. It is walking distance from Central Park, Time Sq and Broadway. My only complaint is that you are charged for wifi $45 for 3 days.

1  Thank Eoin O
Reviewed 3 May 2017

Deluxe room was basic and our bathroom had lots of problems. Spent the firs 2/3 days bringing issues to front desk and no one was cared or have appology. This hotel have a fantastic location however, which makes it easy to get to everywhere.More

Review collected in partnership with this hotel
Thank Aprhol
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 4 May 2017

Hello Aprhol, Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us. I would be delighted to have the opportunity to look further into the room assigned during...More

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Most Booked Properties in New York City
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 246 - US$ 619 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#170 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 246 - US$ 619 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#170 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (855)
Room & Suite (590)
Dining (19)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (9)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
mags10
16 May 2018|
AnswerShow all 5 answers
Response from Sabrina M | Reviewed this property |
No, that fee is mandatory. You can use it for room service each day
1
Vote
satit_1981
9 May 2018|
AnswerShow all 4 answers
Response from ButchEkstrom | Reviewed this property |
It appeared that a full breakfast service was available, each morning, in a nice looking bar and restaurant environment. It is reached via an wide, open door that leads off the main lobby. Easy access.
1
Vote
Skip M
30 April 2018|
AnswerShow all 5 answers
Response from Karen M | Reviewed this property |
Sorry don't know. We used subway, bus and taxis.
0
Votes
Room Tips
"Ask for a room in the back--either on its east or west sides or on 41st Street. 41st may be quieter."
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"Would be nice if rooms freshened again in the evening"
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"Email in advance and ask for a high room with a view"
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"Higher rooms mean looong elevator rides during rush hour."
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