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The Westin New York Grand Central

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2,729 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin New York Grand Central
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Showing 2,149: English reviews
Manhattan Beach, California
Reviewed 4 May 2016

The friendly and helpful staff at the check in desk started the wonderful experience of staying at this hotel. The room was comfortable, clean and well stocked. A great location, too. Close to Grand Central Station and Times Square.

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Helpful?
Thank PatriceR796
Detroit, United States
Reviewed 4 May 2016

I really like this hotel for the location. It's always clean, warm/friendly staff. There are good restaurants nearby. You are a hop, skip and jump away from anything in Manhattan, and easy travel to the airport via the Midtown tunnel.

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Thank Tina B
Toronto, Canada
Reviewed 2 May 2016

I really like this hotel, consistently good , nicely decorated and convenient location. Stayed here many times and it doesn't disappoint. I definitely will stay again. I like the comfortable beds, nice bed linen and good towels.

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1Thank Karen_SB6344FF
Rockville, Maryland
Reviewed 2 May 2016

This hotel more than exceeded my expectations. The rooms were very comfortable, clean and quiet - a rare combination in NYC. Staff was exceptional. We felt very welcome. Terrific location. Many places for meals and sightseeing right outside the door. I felt very safe walking through the neighborhood.

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2Thank beckiwp
Hampshire, United Kingdom
Reviewed 2 May 2016

This hotel came as part of my package with Virgin Holidays when we had a family trip of 5 days. My last hotel stay had been in a 5 star in Dubai so I had a good idea what to expect. For a foreign visitor to NY, the hotel was in a good location being within a 5 minute walk...

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1Thank markmywordManchester
Mercer Island, Washington
Reviewed 2 May 2016

There was nothing truly horrible about this place. it was reasonably clean. The bed was comfy. The wifi worked. These are the most important things. But I expect better of Westin. Some of my complaints included: (1) The room was loud. Lots of hallway noise. (2) The bathroom was very cramped. I had to reach over the toilet to reach...

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1Thank CWR01
Oakland, California
Reviewed 1 May 2016 via mobile

It wasn't the fault of the hotel, but nightly garbage pick ups due to construction woke me up. Morning regular pick ups also woke me up. The staff very nicely changed my room. However, very noisy neighbors next door. Another room change. I felt the walls were too thin in this hotel.

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1Thank Kasac1943
herts
Reviewed 30 April 2016

It was my first visit to New York so wanted a central hotel, we walked to most places from here and sometimes used the subways, room was very clean and decent size with a great view of the Chrysler building, room service was excellent I cannot fault this hotel I would say I will stay again but the cost would...

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Thank sh0dges
Whitchurch, United Kingdom
Reviewed 30 April 2016

Great hotel. Stayed 10-15th April with family and friends. Good friendly welcome and smooth check-in. Rooms where clean and well presented. It seems to be more of a business hotel,but everyone was well looked after. Our room had two doubles as there were 3 of us in the room, however the double are not very wide, but still ok. The...

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Thank peter d
Reviewed 30 April 2016

Staff were efficient, accommodating, and attentive. Room were not spacious but comfortable according to New York's standard. Remember to ask for a room facing north. Lobby had been always crowded because of a lot of conferences. Location is good. Union Nations, Grand Central, and some metro stations are in a walking distance.

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Thank bachelor8

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 

Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 12,941 - ₹ 46,179 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York Grand Central 4.5*
Number of rooms: 774
Reservation Options:
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Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#62 Green Hotel in New York City
#156 Luxury Hotel in New York City
#157 Romantic Hotel in New York City
#166 Family Hotel in New York City
#174 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New York Grand Central staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing north gives you great views. Not sure about the other sides.”
 of 5 bubbles lviewguy, 6 Dec 2016 | Read review
“high floor - away from elevator”
 of 5 bubbles eshepard, 6 Dec 2016 | Read review
“Some rooms have no actual view of New York. Our upgrade was possibly an error of judgement. ”
 of 5 bubbles Makemdad, 1 Dec 2016 | Read review
“Any room unless you plan on spending a lot of time in the hotel”
 of 5 bubbles griggstraveller1, 29 Nov 2016 | Read review
“Take ear plugs if you are a light sleeper!”
 of 5 bubbles 463suzyh, 29 Nov 2016 | Read review
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