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The Westin New York Grand Central

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3,051 Reviews from our TripAdvisor Community

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Showing 2,443: English reviews
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Reviewed yesterday NEWvia mobile

Had six nights here at the Weston Grand Central, with my daughter. from the 28th December to the 2nd of January. Nice clean hotel, rooms were nice and spacious, and comfortable. Had mini fridge, coffee machine and toiletries were nice. Very close to all attractions in New York.

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Helpful?
Thank Janene H
Taunton, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 16 December 2016 via mobile

I chose the Westin New York Grand Central for its excellent location, just one block from Grand Central Station and close to 5th Avenue. We had one or two minor issue when we arrived but these were quickly dealt with by the outstanding front desk manager Mariah. Her customer service skills are second to none and she made our stay...

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1Thank SimonA380
About Hotel's Favourite Review
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello SimonA380, I am delighted to hear that you had a wonderful stay with us and you were able to enjoy our properties location during your visit to NYC. As we strive to excel in the areas of customer service, it great to hear such comments from our valued guests. I will be sure to share your comments with our...

Mexico City, Mexico
Reviewed 3 days ago NEW

Steps away from Grand Central Station, every possible meal and tastes all around, the fascination of the big city at a glance from the room window. Front desk staff is quite helpful, friendly most of the times. Again, I understand the differences between cultures and the way they treat customers. The rooms are large enough, with a king size bed...

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Helpful?
Thank Raspeed
Lebanon, New Hampshire
Reviewed 4 days ago NEW

I stay here 3-4 times per year and really enjoy both the hotel and restaurant.The decor is modern,clean and yet warm.The staff is very friendly and helpful.I have been to this property both solo and with the family.I highly recommend it!

Review collected in partnership with this hotel
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Thank mikedavidson2017
Frisco, Texas
Reviewed 4 days ago NEW

This is our 4th time to stay at this property. We love it. We come to the city multiple times a year. Sometimes just as a romantic getaway, others as a family. The location of this property is perfect. You're a few blocks from grand central, about a mile from Central Park and that makes you about a ten minute...

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Thank Dawn S
Rocky Hill
Reviewed 4 days ago NEW

Perfect location. Great hotel. Clean. Stayed two nights. Had a wonderful time and was very pleased with the accommodations. Bar was nice too. Didn't have any food there so can't comment on that. Would stay again next time i am in the City.

Review collected in partnership with this hotel
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Thank cara W
Halifax, Canada
Reviewed 5 days ago NEW

I stayed at this location over March Break with my sister. We were worried as we had a bad experience at the W our first night in, but this location is amazing! Check in was a breeze, and staff was polite and accommodating. We booked a room with one bed and she upgraded us free of charge so we'd each...

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Thank Kinnsao
London, United Kingdom
Reviewed 5 days ago NEW

Would highly recommend this hotel. It was a great location so easy to get to anywhere from here. The rooms were spacious and very well looked after. We also found the staff to be very polite and helpful. I would love to stay at this hotel again if/when we next travel to New York.

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Thank hayley154
Bristol, United Kingdom
Reviewed 5 days ago NEW

Excellent choice of hotel ( advise from Nigel at Miles Morgan Travel ). Staff friendly, room comfortable there was a mini bar but no price list (no prices for room service either). We asked for and got a small fridge and kettle sent up to room. A shame the lobby had limited seating for people waiting for transport after checking...

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Thank lynmaffs
Skovde, Sweden
Reviewed 6 days ago NEWvia mobile

Very good location with walking distance from e.g times square and central park. From our room we could see empire state building. Good service from staff before and during our stay. Nice and clean room.

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Helpful?
Thank Andreas L

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 

Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 14,870 - ₹ 37,665 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York Grand Central 4.5*
Number of rooms: 774
Reservation Options:
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Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#62 Green Hotel in New York City
#152 Luxury Hotel in New York City
#157 Romantic Hotel in New York City
#166 Family Hotel in New York City
#174 Business Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think every room is good enough”
 of 5 bubbles Raspeed, 21 Mar 2017 | Read review
“Ask for a high floor if you need some quiet.”
 of 5 bubbles Kinnsao, 19 Mar 2017 | Read review
“Ask for room higher up has less street noise.”
 of 5 bubbles lynmaffs, 19 Mar 2017 | Read review
“Higher floors have a great view.”
 of 5 bubbles JAHlady, 15 Mar 2017 | Read review
“Beds were super comfy ”
 of 5 bubbles , 10 Mar 2017 | Read review
5 of 5