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The Mansfield

1,886 reviews
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Traveller (463)
Room & Suite (254)
Dining (17)
Overview
  • Excellent29%
  • Very good38%
  • Average18%
  • Poor9%
  • Terrible6%
Travellers talk about
“library room”(23 reviews)
“great location”(317 reviews)
“times square”(210 reviews)
Free Internet
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Fitness centre
3.5 Star Hotel
All hotel details
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,886)Write a Review
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Show reviews that mention
All reviewslibrary roomgreat locationtimes squarenew yorkhardwood floorsfree coffeebryant parkjunior suiteboutique hotelreading roomrooms are smallclub roomgrand central stationquiet streetqueen bedfifth avenuestandard room
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1 - 5 of 1,560 reviews
Reviewed 1 week ago

We had an extremely disappointing return visit to the Mansfield in 2017. Room maintenance was awful (light bulbs out, room dusty, heat did not work. Unfortunately we will never return despite our previous visits and good review.More

Thank Gary P
Response from lchurch269, Manager at The MansfieldResponded 1 week ago

Thank you for your review Gary P. I am sorry that you experienced so many issue. It is unfortunate that items break down and we have no control over when they break. We perform the scheduled maintenance as suggested by the manufacture and maintenance company...More

Reviewed 1 week ago via mobile

No hot water - literally freezing with outside temperatures below zero Temperature in common areas either too hot or too cold - literally ice cold or sauna Internet too slow to use and kicks you off every few minutes forcing a re-log in (unless you...More

Thank Selltech
Response from lchurch269, Manager at The MansfieldResponded 1 week ago

Thank you for your review. I am sorry that you experienced that issue. It is unfortunate that items break down and we have no control over when they break. We perform the scheduled maintenance as suggested by the manufacture and maintenance company and it still...More

Reviewed 3 weeks ago

The location is excellent and conveniently close to Broadway and may attractions. The room was very small and very hot due to the central heating that could not be adjusted. Slept with windows open. Very little closet space especially for 2 people staying for a...More

Thank carel148
Response from lchurch269, Manager at The MansfieldResponded 2 weeks ago

Thank you for your review Carel148. Our location is great for seeing a Broadway show or seeing many of the cities famous sites. The staff works hard to provide a nice clean hotel and good customer service. We do hope that when you visit NYC...More

Reviewed 3 weeks ago via mobile

Location is always everything. The Mansfield Hotel is a great small boutique hotel in the Midtown area of New York City with a low key speakeasy feel lobby bar. It has a private library secret feeling with Prohibition cocktails.More

Thank lollygal
Response from Johanna P, Front Office Manager at The MansfieldResponded 3 weeks ago

Hello lollygal, thank you for your recent stay at The Mansfield Hotel, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience...More

Reviewed 3 weeks ago via mobile

Arrived here on a Thursday evening on entering the room it was quite cold so we requested the heating turned on. Over the next couple of days the room got hotter made lots of noise and steam seems to coming up through the window sit...More

1  Thank niknokhavi
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 121 - US$ 356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#220 Business Hotel in New York City
#231 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 121 - US$ 356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#220 Business Hotel in New York City
#231 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (463)
Room & Suite (254)
Dining (17)
Family and Play Areas (6)
Amenities (3)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
jannat a
9 February 2018|
AnswerShow all 3 answers
Response from lchurch269 | Property representative |
I am sorry we do not take cash deposits, it must be a credit card. Since you don't have a credit card you can ask a family member or friend if they will fill out a credit card authorization form and we can use that as the... More
0
Votes
privet
22 October 2017|
AnswerShow all 6 answers
Response from lchurch269 | Property representative |
The hotel takes a hard stance on fighting this issue. We train staff to look for sign and report it to management. Then a professional is called in to verify if they are present. The hotel also has a standing maintenance... More
0
Votes
niknokhavi
7 October 2017|
AnswerShow all 2 answers
Response from JerryMLosAngeles | Reviewed this property |
Try: Reservations-@-mansfieldhotel-.-com I can’t send the url address. So I will send it in code. Get rid of the dashes.
1
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12345616
Room Tips
"will need new management/owners/makeover before returning"
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"We had 304 which looked over the front of the hotel."
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"Can't help you here."
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"Tell Stevie what is important to you and he'll put you in the right room"
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