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Lowell Hotel

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270 Reviews from our TripAdvisor Community

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Showing 249: English reviews
New York City, New York
Reviewed 12 April 2016

This hotel is a luxury boutique to the max! Hidden away on the prettiest street in NYC, you are instantly taken away from the hustle and bustle to your own little castle. You can choose what fragrance firewood you would like. the hotel products are fantastic and the Pembroke room is wonderful!

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Helpful?
Thank AndraDN
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear AndraDN, It is always delightful to read which aspects of The Lowell appeal to each of our guests. Your appreciation of our location and the feeling that you can retreat here after being in the busy city to your “own little castle” is an incredibly charming way to describe The Lowell. The Pembroke Room is one of “Traditional New...

New York
Reviewed 11 April 2016

My wife and I just spent another perfect weekend at the Lowell. I am not sure what it is that make us love this hotel so much. The staff are all wonderful. The front desk personnel do everything they can to make me feel cared for. They are elegant and understated, like everything at this hotel. We had a spacious,...

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Thank U1948DQchrish
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear U1948DQchrish, Thank you very much for expressing your appreciation of The Lowell’s style and personality. We strive to make our guests feel that they can relax and be safe and cared for almost as though they were in a private home. We hope you will be able to visit us again very soon, and look forward very much to...

Lebanon
Reviewed 22 March 2016

Lowell is the definition of Luxury, The most luxurious hotel in NY, the rooms are very spacious the attention to detail by the staff is amazing. The amenities are all top of the line. (did not even know Bulgari made shampoo) The breakfast in room is legendary. After a long day in the city you will be happy to have...

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Thank William A
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear William A, My team and I were really touched by your kind and generous comments about your recent stay with us. We are very grateful for your having taken the time to write this review. We hope to be able to welcome you back soon! Best regards, Heiko Kuenstle General Manager

Reading, Pennsylvania
Reviewed 8 March 2016

We recently spent a romantic weekend in New York. We chose the Lowell because it had a wood burning fireplace in the room. It had that.. and so much more. The hotel was gorgeous, the staff impeccable, the location perfect, the concierge outstanding. Having stayed at fine hotels around the world for the last 30 years, I am pretty confident...

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1Thank Bill M
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Bill M, Thank you very much for writing such a glowing review of your recent stay with us. It really makes my team and me incredibly happy to know that we succeeded in what we strive to do for all of our guests—and that is to leave a lasting memory of a wonderful stay. I am also delighted to...

Ossining, New York
Reviewed 27 February 2016

The service was impeccable and I am a service snob! Excellent English Tea in the Pembroke Room as well. The staff in this hotel seemed to really be aware of the guests and I really appreciate this! Very friendly and classy staff.

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Thank S L
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear SL, Thank you for your kind “5-Star” review of our service after your recent visit to The Lowell! Needless to say, it makes my team and I exceedingly happy and very proud when our efforts evoke a response such as yours. And we all sincerely hope to have you back here very soon. It would also be a pleasure...

Auckland Region, New Zealand
Reviewed 6 February 2016

We thoroughly enjoyed our stay at the Lowell. When we weren't happy with the original room we were booked in, they spent a lot of time getting us into a room that suited us very well. The location is superb - we walked everywhere, the Met, The Frick, Columbus Circle, and the restaurant Danial is just around the corner. And...

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1Thank Kiwi75
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Kiwi75, Thank you very much for taking the time to share your experiences when you stayed with us. Since each of our rooms and suites has its own personality, we always try to choose the one that will work best for each guest. I am delighted to hear that we were able to find an accommodation which suited you!...

Bellmore, New York
Reviewed 11 January 2016

If you enjoy doing afternoon tea then I highly recommend the Pembroke Room at the Lowell Hotel. The food was delicious and the service was great. All of the staff bent over backwards to make sure we were happy. The room itself was comfortable and very beautiful which will make you feel like you are at home. We were not...

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Thank Debbie M
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Debbie M, Thank you for joining us for afternoon tea and for taking the time to share your impressions with other tripadvisor readers and fellow tea connoisseurs. We strive to make each experience at The Lowell as welcoming and enjoyable as possible, whether you come for tea or to spend a few days here. We love having our local...

Connecticut
Reviewed 3 January 2016

My husband and I have been staying at the Lowell for years. We have also stayed at the Ritz Carlton (Central Park), The Pierre and the Palace to name a few. Once we stayed at the Lowell, we have never stayed anywhere else. The hotel is in the perfect location with service to match. The suites are classic, elegant and...

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1Thank CleaConnecticut
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Cleaconnecticut, Thank you very much for your kind words about The Lowell. I am delighted to read that you have chosen our hotel as your favorite amongst others which you have visited in New York. We strive to make every guest’s experience unique and to make all of our guests feel as happy as you were about their stay....

New York City, New York
Reviewed 23 December 2015

The front desk and bell staff and updated room were terrific, although mechanical issues (shutoff of water announced after we checked in) and no hot water the next morning were inconsistent with a premier hotel.

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Thank EdLowen
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear EdLowen, Thank you very much for taking the time to write about your experience at our hotel. I am very happy that you were pleased with our front desk employees and the accommodations. However, please accept my apologies for the problem with the water while you were here. Unfortunately it was an emergency shutoff for a necessary repair which...

Lisbon, Portugal
Reviewed 23 December 2015

The Lowell is the best hotel in the world. To stay at the Lowell is also experiencing New York at its best! It's very difficult to find a Hotel without something that we don't appreciate! But at The Lowell you enjoy everything! The rooms are greatly equipped and outstanding. Those with fireplaces are unique! And if you stay at The...

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1Thank Miguel V
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Miguel V., Thank you very much for writing so many wonderful things about The Lowell and for sharing your impressions with fellow travelers! When we read words such as yours we feel that we have achieved what we strive for- to make our guests feel they have a home away from home and are “completely pampered”. We hope to...

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located on a quiet, tree-lined street off Madison Avenue, The Lowell is in the heart of New York's most exclusive and fashionable Upper East Side. With only 47 individually decorated suites and 27 deluxe rooms, the hotel lavishes its guests with truly personalized service and great attention to detail. Among the many thoughtful touches are complimentary beverages upon arrival, Voss water at turndown and a selection of DDC28 amenities. Most suites have wood-burning fireplace, some have a terrace, and almost all have a fully equipped kitchen.The Pembroke Rooms serves afternoon tea and Sunday brunch. Along this Upper East Side location is a delight for our guests,with elegant boutiques, Fine bistros and restaurants, Central Park and Museum Mile's richness for the eye and spirit. ... more   less 

Additional Information about Lowell Hotel

Address: 28 E 63rd St, Between Madison and Park Avenues, New York City, NY 10065-8088
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: ₹ 43,891 - ₹ 95,734 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lowell Hotel 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Lowell Hotel New York City
Lowell New York City
Hotel Style:
#55 Business Hotel in New York City
#98 Romantic Hotel in New York City
#160 Luxury Hotel in New York City
#228 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Lowell Hotel staff and other travellers.
5 questions
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Karachi, Pakistan
Little Rock
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Lowell Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms are amazing”
takethecannoli, 8 Jan 2017 | Read review
“rooms on the higher floors and on the side or rear of the bldg will avoid any street noise, however E63rd is not a busy street”
LarryCable, 22 Dec 2016 | Read review
“Street side is best.”
JPB27, 27 Nov 2016 | Read review
“Get a suite if you can afford it - and the garden terrace suite is lovely!”
GreatExpectationsUK, 1 Aug 2016 | Read review
“Junior suite is perfect...views not so great.”
flogorp, 4 May 2016 | Read review
5 of 5