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Park Lane Hotel

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5,745 Reviews from our TripAdvisor Community

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Showing 4,652: English reviews
Indianapolis
Reviewed 18 July 2016

Room was very nice, with an amazing view of Central Park. The beds were extremely comfortable and had no issues with room cleanliness, except in the bathroom. The bathroom had strong mold/mildew odor and visible mildew in shower. I had to ask for the shower curtain to be replaced because it was covered in mold. Once the curtain was replaced...

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Helpful?
Thank christa661
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for the great review, Christa. We're happy to hear that we were able to accommodate you effectively during your stay at the Park Lane Hotel New York. We're also pleased to hear that you enjoyed the stunning views offered from our hotel and found the accommodations you received to both clean and comfortable. Although it's unfortunate that there...

Las Vegas, Nevada
Reviewed 18 July 2016

We loved the Park Room and the proximity to the park and 5th avenue, fast interned and comfortable beds. The e ending reception and the view from our room were our favorite things. I would return to this property. Another highlight was the grab and go cart as the croissants were excellent and the cabs were readily available, it is...

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Thank Terri R
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for the great review, Terri! We're happy to hear that you enjoyed your time at the Park Lane Hotel New York. We agree that our central location is perfect for enjoying the beautiful views of Central Park as well as easily traveling around the city and visiting some of New York's best attractions. It's great to know that...

Sao Paulo, Brazil
Reviewed 18 July 2016

Very good service, location and price I stayed for 10 days, along with my wife, and We would come back for sure. If you possible, take a room with the park view. Next to the subway, and bus stop. Enjoy it.

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Thank niasiabdo
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, Thank you for the great review! We're glad that you and your wife were satisfied with the service and accommodations you received at the Park Lane Hotel New York. We do our best to accommodate the individual needs of each guest and we're glad that we did not disappoint in this regard. We truly appreciate you taking the...

Orange, Texas
Reviewed 18 July 2016

Me and my gf stayed here for a week long vacation in June. We had a city view on the 24th floor. The stay was amazing, but lets be honest here you are paying for the location. The room was very nice and kept very clean. It was small compared to what you would get if you paid this price...

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1Thank jsjurgensmier
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, Thank you for the outstanding review. We're delighted to hear that you and your girlfriend enjoyed your week with us at the Park Lane Hotel New York. It's great to know that we were able to accommodate you effectively during your stay and help make your trip to the city a memorable one. We're so glad that you...

Paris, Canada
Reviewed 17 July 2016

My granddaughter's first trip to NYC and the location was perfect with a lovely Parkview. The common areas of the hotel are lovely, well appointed and welcoming. However, the guest rooms need updating and Queen size beds would be a huge improvements over doubles. The beds were not comfortable and very squeaky.

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Thank Benten04
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear guest, thank you so much for sharing your review. We are delighted to see that you enjoyed your stay with us. It makes us so happy to know that you appreciated our perfect location. It's great to know your granddaughter had a wonderful first visit to NYC! We look forward to hosting you again in the future! Thank you...

.vancouver
Reviewed 17 July 2016

Great location. Near to lots of things to entertain the family. Staff all very friendly and generally helpful. Gym is quite good with various cardio options and some free weights. Enough floor space to do stretching also

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Thank katrinab253
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you so much for sharing your review with the TripAdvisor community. We are delighted to see that you had a lovely time staying with us. It's great to hear how you enjoyed our excellent gym, friendly staff, and perfect location. We look forward to hosting you again in the future! Thank you again for sharing your review. We hope...

Corona del Mar, California
Reviewed 17 July 2016

My husband, teenaged daughter and I stayed here over the 4th of July. It was just fabulous -- super nice staff, clean room, unbelievably amazing view, perfect location between Plaza (with cool gourmet food court) and Sara Beth's (great brunch place) and across the street from Central Park. Felt very safe, which was especially important for my daughter's first trip...

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1Thank Superklutz
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear guest, Thank you so much for the 5 out of 5 review. It makes us so happy to hear how your family had a wonderful time staying with us over the Fourth of July. We're glad you appreciated our friendly staff, clean rooms, and the amazing view of Central Park. We look forward to hosting you again in the...

Dubai, United Arab Emirates
Reviewed 17 July 2016

Wonderful stay for our family of 6! Amazing location, friendly staff, clean and tidy bedrooms. The happy hour on the second floor from 5-7pm was perfect after a day full of sightseeing. Also the free international calls + WiFi was very helpful. We look forward to staying here again!!!

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1Thank karlam444
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear guest, Thank you so much for taking the time to share your review. It makes us so happy to know that your family had a wonderful time staying with us. It's great to see that you enjoyed our clean rooms, amazing location, and friendly staff. We truly strive to provide every guest with an excellent experience. We can't wait...

Washington
Reviewed 17 July 2016

I've stayed here before for work and wanted to return with my husband. The location is perfect, the views are amazing. I mentioned we were celebrating our wedding anniversary and we were apparently upgraded to a park view (it was really amazing), received champagne and strawberries. Very nice touch. The bathroom had a musty smell and shower didn't drain well,...

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Thank Amy J
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for the 5 out of 5 rating, Amy! We're thrilled to hear how much you and your husband enjoyed staying at Park Lane during your anniversary! It's wonderful to hear you enjoyed our pristine location and amazing Central Park views. We're delighted to know our staff made your stay extra special with some champagne and strawberries. We hope...

Narre Warren, Australia
Reviewed 17 July 2016

Park Lane hotel has an amazing location, great accomodation and a happy hour that has been a highlight for our family. Treat yourself and stay here. I wouldn't think twice about returning to this hotel.

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1Thank celcsl
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, thank you for the perfect rating! It's fantastic to hear how much you and your family have enjoyed staying at Park Lane! We're delighted to hear you liked our comfortable accommodations and excellent location. We love knowing our terrific Hospitality Reception has become a highlight for your family. We look forward to hosting you again during your next...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Lounge, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. ... more   less 

Additional Information about Park Lane Hotel

Address: 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 16,349 - ₹ 31,718 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Lane Hotel 4*
Number of rooms: 628
Reservation Options:
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Also Known As:
The Helmsley Park Lane Hotel New York City
Helmsley Park Hotel
Hotel Style:
#168 Luxury Hotel in New York City
#190 Romantic Hotel in New York City
#199 Business Hotel in New York City
#201 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Park Lane Hotel staff and other travellers.
96 questions
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Berwick
over a year ago

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Questions? Get answers from Park Lane Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a park view room ”
 of 5 bubbles chennikita, 21 Mar 2017 | Read review
“View of Central Park”
 of 5 bubbles EKWhouston, 18 Mar 2017 | Read review
“If you can afford ask for park view.”
 of 5 bubbles joinville, 17 Mar 2017 | Read review
“Go for park view as high up as they can give you!”
 of 5 bubbles mom2mom, 16 Mar 2017 | Read review
“We stayed in a city view room with 2 double beds. Very roomy and comfortable.”
 of 5 bubbles jigsydunn, 15 Mar 2017 | Read review
5 of 5