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About
#233 of 519 hotels in New York City
Location
Cleanliness
Service
Value
Welcome to the Park Lane Hotel - A Central Park Location Our Central Park Hotel has long been an icon set along the famous New York skyline Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and stunning views along with exquisite bath products, fine linens and other amenities. Guests at our Central Park Hotel enjoy classical ambience and service coupled with new-world comfort and convenience for an unparalleled experience in the world's most extraordinary city. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions.
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Property amenities
Free public parking nearby
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Non-smoking hotel
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Walk-in shower
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
214Restaurantswithin 0.5 km
90Attractionswithin 0.5 km
Contact
36 Central Park South, New York City, NY 10019-1600
Getting there
5th Ave / 59th StNew York City Subway1 min
57th StNew York City Subway3 min
198Reviews3Q+A31Room tips
Reviews
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Great location, clean and friendly team. Loved entrances on both sides of the block, express coffee bar in the morning. Only Miss was not having coffee machine like Nespresso in room. Room was super quiet and unique welcome on tv with birds chirping like you are in Central Park.
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Well it’s been two years since we have been able to travel out of South Africa. My wife and I have stayed at the Park Lane many times and just LOVE it !!! Great location right on the Park. And a pleasant surprise when we arrived back there two days ago was that a beautiful full renovation was done in 2020 when NYC was shut down. The new bathrooms are particularly awesome and the beds as comfy as ever. Also great to see the staff again and that they have survived the past two years. Then an essential mention is EDITA who works on the front desk! She is awesome and it felt like she was a best friend or family member who we reunited with. Edita is an asset to the Hotel and does herself proud ! Awesomeness , out . . .
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded 25 Jan 2022
Thank you for staying with us at the Park Lane New York and for sharing your review, Hadders737! It's wonderful you were able to return to Park Lane New York this year and enjoy our beautiful renovations and friendly staff! We're so glad you're a returning guest and we will definitely let Edita know of your kind words and praise! We look forward to welcoming you back and exceeding your expectations once again. Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a horrible experience at the rooftop bar. The manager does not understand customer service to carter to their guest to spend more money. I'll never stay here again, use St Regis, Ritz Carlton or Waldorf as options.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded today
Thank you for taking the time to share your feedback, doubleo72023. We're disheartened to hear about the challenges you experienced during your time with us. We regret that our team didn't go above and beyond to accommodate your needs or to make you feel valued. We hold ourselves to a higher standard so we'll address your concerns with our management staff moving forward. We hope to host you again soon so we can demonstrate the high-caliber service we're accustomed to sharing with our guests. Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was fine. The room was quite big and had everything you could expect. I would put some more lights in the room because it gets really dark at night and the low light makes ir hard to work. We had a small problem with the water on our first night but it was solved in a few hours. The staff was charming and Viktor and Mathew were really helpful.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded 1 week ago
Thank you for sharing, eialrosen! We're delighted to hear that you had a wonderful experience at Park Lane Hotel New York! We're so glad you enjoyed our spacious accommodations and kind staff. We strive to provide our guests with the best possible experience, so this is great to hear. We'd love to share an even more fantastic visit with you in the future. Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved this hotel! Every person was extremely friendly, the food was delicious, our view of the park was fantastic, our room was very nice and large! We were close to shopping, obviously the park, and the subway - super handy! No complaints!
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded 1 week ago
Thanks for the fantastic review, Kate! It's excellent you had such an amazing stay at Park Lane Hotel New York! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see! We can't wait until your next visit so we can share another fantastic experience with you soon! Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
all good. loved the vibe. Great location across the street from CP. Harry's Bar on premise a big positive. Our room was nicely appointed and clean. We were not facing the park which was a negative. Staff all attentive and positive. We have booked for another weekend stay. Only negative was elevators. We had to walk down from 10th floor with our bags to check out after waiting 10 min plus. Something was amiss that day in the elevator bank for sure.
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Date of stay: December 2022
Value
Cleanliness
Service
Room Tip: facing park definitely better
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded 2 weeks ago
Thank you for the 4/5 rating, Beachdr32! We're happy you had a pleasant stay with us and appreciated our lively atmosphere, great location, dining options, friendly staff and clean rooms. It's unfortunate you had such challenges with our elevator service and views. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concerns with our management team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hard to beat the Park Lane’s incredible location on CPS with its own wonderful vibe, but also a perfect home base from which to explore other neighborhoods in the city. I appreciated the recent renovation, the art nouveau style, and warm and welcoming service. Our suite was clean, comfortable, and spacious with a stunning, unobstructed view of Central Park. What a luxurious backdrop to start and end our days. Beyond the lovely attention to detail and unique trimmings, it was the personalized attention from guest service agents, servers at Rose Lane and Harry’s, bellmen, housekeepers, housemen, doormen and all hotel staff which made our visit to Park Lane so memorable. Would highly recommend, and will be back with more friends and family!
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded 2 weeks ago
Thanks for the amazing review! It's wonderful you enjoyed your time at Park Lane Hotel New York so much! We're delighted you appreciate our convenient location with its stunning views. We love sharing our breathtaking sights with our guests and your praise lets us know we're succeeding! We look forward to hosting you again soon for another excellent experience! Have a lovely day! Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel sits right across from Central Park so you grab a coffee and go for a stroll! Kind helpful courteous staff and lovely rooms. Beautiful bar lounge downstairs - two restaurants in the hotel - courteous concierge who knows NYC! What a great stay!
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded 2 weeks ago
Thanks for the great review, christinabodden! It's wonderful you enjoyed your stay at Park Lane Hotel New York so much! We strive for excellence so we're thrilled you appreciated not only our convenient location and friendly staff, but also our lovely rooms and delicious dining options! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience! Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You can’t beat this location. The service was great, and the rooms were clean. Bathrooms have been redone since my last stay. I’m not sure how I feel about the Asian decor in the rooms, and the elevators could use brighter lights. Whole Foods and Met minutes away. Ken ..arm 3310
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded 2 weeks ago
Thank you for taking the time to share this 4/5 review, ProvKen! We're so glad to hear your time with us was so enjoyable! We're delighted you appreciated our amazing location, friendly staff and clean rooms. We care deeply about the comfort and satisfaction of our guests so we'll address your concerns regarding our decor and lighting with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon! Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dream stay!!! Park Lane will now be my go-to hotel in NYC. Unthinkable to have this level of luxury right on Central Park South at similar price point to hotels in less ideal parts of the City. Our room had open views of Central Park (stunning), gorgeous interior design, comfy bed and linens…all new and spotless from what I understand to be the hotel’s recent major renovations. Warm and 5-star service and a variety of food options in the building. I’m already looking for excuses to come back with other friends and family so they (and I) can luxuriate at Park Lane.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded 2 weeks ago
Thanks for the review, Jude. We are delighted to hear that you had a great experience with us at Park Lane Hotel New York! It is refreshing to hear that we were able to provide you with excellent service throughout your stay, and that you enjoyed your room. It is also amazing to know that you appreciated our interior design and decor. We look forward to sharing another fantastic stay with you soon! Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$396 - $625 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the helmsley park lane hotel new york city, helmsley park hotel
FORMERLY KNOWN AS
The Helmsley Park Lane
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
610
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Frequently Asked Questions about Park Lane Hotel NY
Which popular attractions are close to Park Lane Hotel NY?
Nearby attractions include The Museum of Modern Art (MoMA) (0.4 km), Big Apple Jazz Tours (0.4 km), and Carnegie Hall (0.4 km).
What are some of the property amenities at Park Lane Hotel NY?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Park Lane Hotel NY?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Park Lane Hotel NY?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Lane Hotel NY?
Yes, free public parking nearby, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Park Lane Hotel NY?
Conveniently located restaurants include Loi Estiatorio, The Modern, and BG - Bergdorf Goodman.
Are there opportunities to exercise at Park Lane Hotel NY?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Park Lane Hotel NY?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Park Lane Hotel NY?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Park Lane Hotel NY offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Lane Hotel NY?
The staff speaks multiple languages, including English and Spanish.