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Park Lane Hotel

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5,649 Reviews from our TripAdvisor Community

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Showing 4,573: English reviews
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Buenos Aires, Argentina
Reviewed yesterday NEWvia mobile

Thanks to Alexander Brown the Front Office Manager!!! Our room was not ready and i was really mad. Alex change my mood very calm and with a great behavior. And we started our delectable staying. The room was really great, Great view, the rooms are big and silence witch is a plus in NYC. I which i had the breakfast...

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Thank mecalde2015
Blumenau, Brazil
Reviewed yesterday NEW

The location is great and the price payed for this is a good reason to stay there. The room was big and the landscape to Central Park amazing. The staff were so competent and polited. So, I recommend this Hotel, and I'll be back. The only thing I didn't like, was the food of Happy hours. It was too fat.

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Thank Blumenau_BrazilMara
Los Angeles, California
Reviewed 2 days ago NEW

I have stayed in several hotels in NYC and park lane is the best without a doubt. Rooms are huge for New York City, views are wonderful and cost is amazing given the location! We visit frequently for work and for visits to family and friends and wouldn't want to stay anywhere else. The location is phenomenal. Near the park,...

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1Thank Jill S
Holland, United States
Reviewed 2 days ago NEW

This was my first time staying at the Park Lane and I would stay again. The room was over sized for a New York Hotel but that is not surprising given the type and age of the hotel. Linens were excellent. Room was very clean. Good heat and air conditioning. Shower was good strength. Hotel staff were friendly and accommodating.

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Helpful?
Thank BrindleScot
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, Thank you for the 4/5 rating! We're thrilled you had such a wonderful experience with us! It's fantastic you enjoyed our spacious, comfortable, and clean rooms. We're happy our team made you feel so welcome and took such great care of you! We aim to please and your praise lets us know we're doing our job! We look...

Seoul, South Korea
Reviewed 3 days ago NEW

I stayed there for two nites. Internet with Wifi seems to be in best quality but it took me some time to put my ID. I was supposed to put my family name as ID but i could not be connected with my surname 'Park". I tried 'Ki" or "Kisik" in many other combination but only to fail again. That;'s...

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Thank 403parkk
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, Thank you for the great review! We're happy you had such a pleasant experience with us! We regret the challenges you had with our internet but it's great our team was able to help you sort it out. We strive to offer top-notch service and convenience for our guests! We look forward to seeing you again soon for...

Mexico City, Mexico
Reviewed 3 days ago NEW

Uncomfortable beds (mine sagged considerably). Shabby look and feel. Hotel forces you to pay a $35 resort fee even if you don't use the facilities (pool, fitness). No room service when you most need it

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Thank miguelk801
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

We appreciate the feedback, Miguel. We're disappointed your time with us was less than ideal. We strive to offer quality convenience and comfort. It's unfortunate you had trouble resting in our beds. We hold ourselves to a higher standard. We regret that we couldn't exceed your expectations. We hope for another opportunity to share a more positive experience with you...

Beijing, China
Reviewed 3 days ago NEW

Everything about this hotel is perfect. Let us start with the great staff. I will give extra credit to the front desk and a lady named Yahaira. The location is the best in the city. A nice lobby coffee bar. The room was perfect.

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Helpful?
Thank johnmance
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for the wonderful review, John! It's outstanding you had such a fantastic stay with us at Park Lane! We endeavor to go above and beyond to ensure our guests have a memorable experience. We're thrilled our team made you feel so welcome and assisted you in any way! That's what we like to see! It's lovely you enjoyed...

Lawton, Oklahoma
Reviewed 3 days ago NEW

Married 14 years on Feb 14 decided to celebrate by staying at The Park Lane Central. Beautiful room, breathtaking view and exemplary service. Park Lane in conveniently located to upscale shopping and to the subway

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Thank Mitzi D
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for the outstanding review, Mitzi! We're thrilled you enjoyed your stay with us! We're happy you chose us to help you celebrate such a special occasion. It's fantastic you enjoyed our prime location with its stunning views and proximity to so many of the city's best attractions! We aim to please and your praise for our team lets...

Boynton Beach, Florida
Reviewed 3 days ago NEW

Polite and efficient staff. Computers went down during registration and the staff smoothly handled the problem with minimal delay. Giving excellent rating in all categories. Particularly, the quality for the value is outstanding.

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Helpful?
Thank jgrillo1
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, Thank you for the 5/5 rating! We're thrilled you had such a lovely experience with us! It's wonderful our team took such great care of you and made you feel so welcome, especially while dealing with a technical difficulty. We aim to please and your praise lets us know we're doing our job! We look forward to your...

Long Island, New York
Reviewed 3 days ago NEWvia mobile

My boyfriend and I stayed here for my 23rd birthday a few weeks ago. The price was really great for a room with the most amazing views of central park. We were surprised that it was only a little bit more money for a junior suite with full views of the park compared to the city view option with no...

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Thank cmanning1714
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, Thanks for the 4-star rating and review! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location and breathtaking views. That's what we like to see! We're happy you appreciated our nightly Hospitality Reception! We aim to please...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Lounge, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. ... more   less 

Additional Information about Park Lane Hotel

Address: 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 13,307 - ₹ 32,193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Lane Hotel 4*
Number of rooms: 628
Reservation Options:
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Also Known As:
The Helmsley Park Lane Hotel New York City
Helmsley Park Hotel
Hotel Style:
#171 Luxury Hotel in New York City
#190 Romantic Hotel in New York City
#199 Business Hotel in New York City
#201 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Park Lane Hotel staff and other travellers.
93 questions
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Berwick
over a year ago

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Questions? Get answers from Park Lane Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spring for a park view room! Really gorgeous!”
 of 5 bubbles , 20 Feb 2017 | Read review
“Park View is worth the extra money”
 of 5 bubbles johnmance, 19 Feb 2017 | Read review
“Wonderful experience!”
 of 5 bubbles mitzid2017, 19 Feb 2017 | Read review
“Park view rooms are a bit louder, but view from high floor is perfect.”
 of 5 bubbles , 18 Feb 2017 | Read review
“Nice to have a park view and stay above the 15 th floor”
 of 5 bubbles BernieN36, 17 Feb 2017 | Read review
5 of 5