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Park Lane Hotel

ElvolineUS$ 250*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 449*
US$ 250*
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US$ 268*
US$ 268*
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Park Lane Hotel
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5,866 Reviews from our TripAdvisor Community

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Reviewed today NEW

Hotel was very pleasant & in a great location! I would defiantly recommend this hotel, it was my 21st Birthday & first time travelling to New York & had an excellent time, staff were very helpful in booking things to do to! Thank you!

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Helpful?
Thank jadegracegadd
Bucks County PA
HOTEL’S FAVOURITE REVIEW
Reviewed 22 February 2017 via mobile

I recently stay at the Park Lane Hotel with my husband. We came for just an overnight trip. I must say when I first arrived I thought this review was going to be bad as the wait to check in was very long. Once we finally made it up to the front desk though I was happily surprised to be...

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Helpful?
1Thank mel721317
About Hotel's Favourite Review
June M, General Manager at Park Lane Hotel, responded to this review

Thanks for the 4/5 review, Mel! We're thrilled to hear that you had a great stay with us! It's wonderful that you enjoyed your room and the beautiful views of Central Park! That's what we like to hear! We're also very pleased that you enjoyed our Hospitality Reception. We'd love to see you again in the future to share an...

Reviewed yesterday NEW

I was a little disappointed. After a long day of traveling, I got to the front desk only to have a group of women cut ahead of me and the front desk employee continued to serve them first! Then got to my room and there was no remote control for the tv...during my search I looked under the bed and...

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Thank andreaF5967MP
Sonoma, California
Reviewed 2 days ago NEW

Alexander Brown, the Assistant Front Office Manager, listened to our needs and went out of his way to provide excellent guest service. Our stay was made all the more enjoyable thanks to his efforts on our behalf. Great location and spacious room with a beautiful view of the City and Central Park. The staff were courteous and helpful. We look...

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Helpful?
1Thank 301monica
Andrew G, General Manager at Park Lane Hotel, responded to this review

Thanks for the wonderful rating! It's fantastic you had such a stellar experience with us and you loved our location! We're thrilled you enjoyed your stay with us and that our staff took such great care of you! We will make sure to pass on your kind words to Alexander. We look forward to hosting you again soon! Have a...

Charlotte, North Carolina
Reviewed 2 days ago NEW

Needed one night, near this location, this was reasonable for the long standing reputation. Upon check in I was informed of a no charge upgrade, great. I requested high floor to avoid road noise, and was on an interior room, King. Checked in. Went to restroom to find tub full of water, dripping faucet, and toilet with 'something' still in...

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Helpful?
Thank Eric S
Andrew G, General Manager at Park Lane Hotel, responded to this review

We appreciate the feedback, Eric. We're happy you had a pleasant stay with us and enjoyed our prime location and comfortable bedding. However, we're disappointed that your stay with us was less than ideal. We regret that our furnishings didn't meet your expectations and that your room wasn't refreshed properly. We'll address your concerns with our team moving forward. We...

Reviewed 2 days ago NEW

Good location but requires renovation of rooms and staff. The building and furniture are worn out. The bedding is fine as well as the cleaning ladies for the rooms. The restaurant and reception staff need new management.

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Helpful?
Thank pedro_toro_c
Andrew G, General Manager at Park Lane Hotel, responded to this review

We appreciate the feedback, Pedro. We're happy you enjoyed our prime location. However, we're disappointed that your stay with us was less than ideal. We regret that our furnishings didn't meet your expectations and that our team didn't go above and beyond to accommodate your needs. We'll address your concerns with our team moving forward. We look forward to hosting...

Reviewed 2 days ago NEWvia mobile

Although the hotel needs a little updating the rooms are very large and the ones facing the park have spectacular views. The breakfast is extreamly expensive so if it is not included I would suggest having it elsewhere. The have a nice free wine and cheese everyday from 5-7 pm. But it gets very packed and often there is no...

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Helpful?
1Thank Alii99
Andrew G, General Manager at Park Lane Hotel, responded to this review

Thank you for the 4/5 rating, Ali! We're thrilled you had such a wonderful experience with us! It's excellent you enjoyed our comfortable rooms and convenient Hospitality Reception. We strive to offer top-notch service and convenience for our guests. We look forward to sharing an even better experience with you soon! Have a beautiful day!

Porto Alegre, RS
Reviewed 3 days ago NEW

Despite it's excellent location, the room are noisy (noise from the street penetrate the room thru single-pane windows), and there is no room service. The good side was the housekeeping, which was specially efficient.

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Helpful?
1Thank RBAvila
Andrew G, General Manager at Park Lane Hotel, responded to this review

Dear Guest, We appreciate the feedback. We're disappointed your time with us was less than ideal. We'll address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

London, United Kingdom
Reviewed 3 days ago NEW

The hotel has no room service after 11.30 am nor any fridge in the room. We stayed on the top floor in an executive room . As there is no kettle in the room you have to go to the coffee booth on the ground floor to buy an inflated cup of coffee in a cardboard mug . We cannot...

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Thank Harriet24_13
Andrew G, General Manager at Park Lane Hotel, responded to this review

We appreciate the feedback, Harriet. We're happy you enjoyed our prime location. However, we're disappointed that your stay with us was less than ideal. We regret that our amenities and features didn't meet your expectations. We'll address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.

Reviewed 3 days ago NEW

I always stay at Park Lane Hotel when I go to New York. Staff is always nice, I know how things work and know the shops and subway stations and one way streets around the hotel. Not luxurious in the way a 5-star hotel is, but service, facilities and amenities are good.

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1Thank nec0chan
Andrew G, General Manager at Park Lane Hotel, responded to this review

Dear Guest, Thank you for the 4/5 rating! We're thrilled you had such a wonderful experience with us! It's excellent you enjoyed our prime location and that our team took such great care of you. We strive for excellence so we look forward to sharing an even better experience with you soon. Have a lovely day!

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14/05/2017 15/05/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Lounge, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. ... more   less 

Additional Information about Park Lane Hotel

Address: 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 16,596 - ₹ 33,385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Lane Hotel 4*
Number of rooms: 628
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Booking.com, Orbitz, Travelocity, Priceline, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Park Lane Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Helmsley Park Lane Hotel New York City
Helmsley Park Hotel
Hotel Style:
#173 Luxury Hotel in New York City
#189 Romantic Hotel in New York City
#198 Business Hotel in New York City
#200 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Park Lane Hotel staff and other travellers.
98 questions
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Questions? Get answers from Park Lane Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are less noisy and offer good views.”
301monica, 28 Apr 2017 | Read review
“Even tough we had a room in the back of the building, the noise was disturbing.”
RBAvila, 27 Apr 2017 | Read review
“Choose top floor facing central park”
Harriet24_13, 27 Apr 2017 | Read review
“Have Park view, thereby you have both Park and Skyline. Get a room higher than 15'th floor, to have sufficient view.”
Frende_1, 26 Apr 2017 | Read review
“No good rooms”
yshmul, 26 Apr 2017 | Read review
5 of 5
Elvoline
US$ 250* /night
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Hotels.comUS$ 268
Booking.comUS$ 268
TripAdvisorUS$ 268
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Prices are for 1 room, 2 adults
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