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The Franklin

746 reviews
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Traveller (228)
Room & Suite (166)
Dining (16)
Overview
  • Excellent28%
  • Very good38%
  • Average18%
  • Poor7%
  • Terrible9%
Travellers talk about
“upper east side”(149 reviews)
“wine and cheese”(61 reviews)
“rooms are small”(54 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Multilingual Staff
Air Conditioning
Pool
3.5 Star Hotel
All hotel details
Rooms
7 Mar8 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (746)Write a Review
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All reviewsupper east sidewine and cheeserooms are smallcentral parkcappuccino machinemetropolitan museum of artyogurtnew yorkcontinental breakfastwindow unitboutique hotelevery eveningaround the cornershort staybed was comfortableroom sizefew blocks
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221 - 225 of 621 reviews
Reviewed 23 February 2015

My friends stayed in the Franklin and I was staying nearby. The staff were very nice to me, and knew who I was and if my friends were in each time I came in. Their room was clean and had nice décor. They even invited...More

1  Thank bikeridergirl
Response from Lisa G, General Manager at The FranklinResponded 25 February 2015

Dear bikeridergirl, Thank you for leaving a review on the Franklin Hotel, I am very happy to learn that our staff treated you exceptionally well and that you will be turning as a guest! we look forward to having you. Best Regards, Lisa Grossberg

Reviewed 18 February 2015

The Franklin Hotel became my home away from home while travelling frequently to NYC for business over several months. The staff go out of their way to be friendly and attentive. The rooms and common area feel charming and cozy.Very convenient to the subway. My...More

Review collected in partnership with this hotel
Thank Kathleen W
Response from Lisa G, General Manager at The FranklinResponded 19 February 2015

Dear Kathleen W, We are so happy to be your home away home. I am very pleased that you love the franklin, and would like to continue to have you stay wit us. We look forward to having you again. Best Regards, Lisa Grossberg

Reviewed 16 February 2015

I love quaint hotels - and this is a good one. It has that Olde World ambiance - a combination of polite energetic staff, crystal chandeliers in coffered ceilings, and just the slightest hint of shabbiness. Perfection! It's a block from the subway, a short...More

1  Thank DinaKap
Response from Lisa G, General Manager at The FranklinResponded 19 February 2015

Dear DinaKap, Thank you for your wonderful review of The Franklin. I will be sure to share your positive feedback with my team; they will be excited to hear that their service and the hotel’s amenities made your stay unforgettable. We look forward to welcoming...More

Reviewed 14 February 2015 via mobile

My husband and I stayed here during the US Open. Location is close to Central Park and the subway. Decent prices for NYC. Staff was friendly too. Rooms and washrooms are a bit small but what do you expect in NY! Overall it was a...More

2  Thank LCaps
Response from Lisa G, General Manager at The FranklinResponded 19 February 2015

Dear Lcaps, Thank you for taking the time to share your valuable and candid feedback with us. We are truly delighted that we exceeded your expectations from our location and comfortable beds. We look forward to welcoming you back. Regards, Lisa Grossberg

Reviewed 6 February 2015

I recently stayed at the Franklin for a work-related trip to NYC. I couldn't have asked for a better experience. Lovely, quaint hotel. Perfect room, clean and comfortable. But best of all was the staff. They were all so very helpful and friendly. I will...More

3  Thank shylamae
Response from Lisa G, General Manager at The FranklinResponded 6 February 2015

Dear shylamae, Thank you for such a wonderful review I am very pleased to learn that you found comfort in our hotel. Please look out for special email promotions as we would love to have you back again. Best Regards, Lisa Grossberg

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Details
Price range
US$ 134 - US$ 343 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 134 - US$ 343 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (228)
Room & Suite (166)
Dining (16)
Amenities (6)
Nearby
Upper East Side
Combining quiet residential neighbourhoods that have
easy access to Central Park with world-famous cultural
institutions, the Upper East Side is one of the most
livable places in the city. Along beautiful Fifth
Avenue, you’ll find Museum Mile, which houses many of
the nation's most famous attractions in a single
stretch, like The Metropolitan Museum of Art and the
Guggenheim Museum. Walk a few blocks into the
...More
Questions & Answers
Ask a question
Bev N
1 October 2017|
Answer
Response from lush67 | Reviewed this property |
yes there is
1
Vote
Derek J
23 August 2017|
AnswerShow all 5 answers
Response from lush67 | Reviewed this property |
no fridge sorry. You can ask for a iron and board we did.
1
Vote
duemura
2 July 2017|
Answer
Response from Barbara P | Reviewed this property |
I believe so. But honestly, it is not clean enough.
0
Votes
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Room Tips
"Book at another hotel."
Read review
"As far as I can tell, there is no such thing as a good room in The Franklin."
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"Not the single on the first floor"
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"Go somewhere else."
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