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The Franklin

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685 Reviews from our TripAdvisor Community

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Showing 583: English reviews
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New York City, New York
Reviewed 3 days ago NEWvia mobile

Let's forget the construction next door; someday (not soon) it will be finished. That aside: - two days in a row without hot water in the morning. When you're up at 7am (construction starts, you're up), not being able to shower until 10am is just ridiculous. Make that 2 days in a row and it is too much. - our...

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1Thank Zinoviev
London, United Kingdom
Reviewed 3 weeks ago

I start this review by stating that I have stayed in many hotels of sizes and price range and always found something I liked, I cannot say that for this "hotel" the most glaring problem is the horrendous lack of space as the rooms are extremely small, I opened the cupboard (witch couldn't open the hole way) to find just...

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Thank aidancadogan
Reviewed 4 weeks ago

My mother, 2 year old, and I recently stayed at the Franklin. It was a Sunday night, and upon returning to the hotel, we heard a couple arguing on our floor. We decided to go ahead and head to bed in hopes that things would calm down. They did not. I called downstairs and told the person at the desk...

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2Thank Savannah D
Santa Cruz, California
Reviewed 5 weeks ago

Great location, but I'll admit I had a little trepidation when I arrived. Admittedly, the property does not make the best first impression, but my stay ended up being great. The room was small (hey, this is Manhattan, after all!), but tasteful. It was quiet and felt totally safe and secure. Enjoyed solid wifi during entire stay. Breakfast was simple,...

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Thank Kenster1001
Chicago, Illinois
Reviewed 23 March 2017

All around filthy worn and beat up.... Hard to believe since its in such a great location. It has great potential but it is in desperate need of refurbishment. I would not stay there again...For example the carpeting is soiled beyond cleaning capabilities as well as the fabric headboard in the room.

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1Thank Tomfec
New York City, New York
Reviewed 21 March 2017 via mobile

We stay here regularly when in NYC and have noticed an enormous decline in this hotel. To name a few: newspapers have been discontinued, staff (except for bellmen and porters) are rude, breakfast room is not clean and furniture is drooping with age. Zero follow up from front desk staff when voicing a concern. What a shame--this used to be...

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Thank travlfamily
Reviewed 28 February 2017 via mobile

This was our first visit at nyc and we were dissapointed to say the least. Booked through travel agent- a standard double room and actually later realised we got the small double room. The room was tiny, the bed wasnt even a queen size so unsuitable for 2 people. The window was open and didnt manage to close it, it...

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5Thank Barbara P
Meadville
Reviewed 24 February 2017

Wow! I'm writing in response to a devastating review citing bedbugs (Joe d).We just stayed 3 nights(our 3rd visit to the Franklin)and,once again,had a lovely experience. The Franklin is not for everyone:the rooms are small, no views,spartan furnishings,not for children.But it has many virtues:LOCATION:one block from two subways(East Side and Lexington Ave) and 5 block from the Met or the...

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1Thank lloydmichaels
Reviewed 15 February 2017

Went to the Franklin for a family event and booked four rooms. Tiny rooms are an understatement unless you're used to six inches around the bed, no closet, no view, no heat control, no way to open windows, and sink right there by the bed. Room number one small and scary, slept with chair wedged against the door. Room two,...

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8Thank Joe d
Reviewed 7 February 2017 via mobile

After reading lots of negative reviews I was wondering what to expect, but overall I was pleasantly surprised. The rooms were small but spotlessly clean and very comfortable beds, the free breakfast in the morning was ample. The hotel lobby could do with a little updating but the staff were excellent. I would definitely stay again if I ever visit...

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1Thank John H

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Only a short distance from Central Park, the famed Museum Mile and Madison Avenue designer shops, The Franklin Hotel is the perfect Upper East Side getaway. Built in the 1930s, The Franklin Hotel is located at 164 East 87th Street. This romantic boutique hotel features 50 intimate guestrooms, daily complimentary continental breakfast from 7am-10am and daily wine & cheese reception from 5pm-6:30pm. Ideal for single travelers or couples, all guests enjoy complimentary Wi-Fi, complimentary NY Times & USA Today (in our lounge area), Philosophy bath amenities, and 24-hour cappuccino machine. ... more   less 

Additional Information about The Franklin

Address: 164 E 87th St, Off Lexington Avenue, New York City, NY 10128-2206
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: ₹ 13,677 - ₹ 24,656 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Franklin 3.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
The Franklin Hotel New York City
Franklin New York City
Franklin Hotel New York City
Hotel Style:
#227 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Franklin staff and other travellers.
13 questions
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London, United Kingdom
7 months ago
Tampa, Florida
3 days ago
Alexandria, Virginia
6 months ago

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Questions? Get answers from The Franklin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see the room first...”
Tomfec, 23 Mar 2017 | Read review
“room number ending in 7 has schoolyard view”
lloydmichaels, 24 Feb 2017 | Read review
“Groupon gave us great rate for this hotel.”
BarbaraS720, 19 Jan 2017 | Read review
“8th floor great view and CLEAN.....”
NewDawn1111, 14 Jan 2017 | Read review
“Confirm room HVAC comfort.”
FootPrince, 23 Dec 2016 | Read review
5 of 5