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Carlton Hotel, Autograph Collection

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Carlton Hotel, Autograph Collection
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2,169 Reviews from our TripAdvisor Community

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There are newer reviews for Carlton Hotel, Autograph Collection
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Showing 1,912: English reviews
Westport, Connecticut
Reviewed 12 May 2012

Once you get past the pleasant two story attractive lobby, it's hard to find anything positive to say other than Gramercy Park area is a great location for restaurants and offers a quiet neighborhood without compromising things to do, places to walk or access to public transportation. We were informed that Marriott Corporation took over management two months ago, and...

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Thank whoopsy2
New York City, New York
Reviewed 10 May 2012

The Carlton Hotel in NYC gives you the feel of and old 1920's look in the lobby and bar area. The rooms are typical NYC, meaning they are a bit tight but have all the essentials and are elegant. The elevators are tight and the hallway could use a little work. Staff were friendly and room was quiet. It is...

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1Thank KathNYC
Atlanta
Reviewed 8 May 2012

The motto of this hotel is, "Just Ask Carlton" . . .well, I soon found out that Carlton could care less. Between a delivery mix-up, the incessant dog barking beside my hotel room at 6:00am and the "no can do" attitued of the front desk . . . oh yea, the arguement between the doorman and my driver too ....

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1Thank eycmissouri
StephenCullen9, Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear eycmossouri - Thank you for providing us with this feedback. I am puzzled by so many of your comments and simply cannot begin to defend this in anyway. I would be very grateful of an opportunity to discuss this review so I can address the areas of concern. I can be reached at scullen@carlotnhotelny.com so that we can schedule...

Paris, France
Reviewed 8 May 2012

Having stayed in Las Vegas for 4 nights just prior to this, it was incredible to see that the cost of my 4 nights in Vegas was the same as my one night in this hotel in NYC. And the vegas hotel was better... While I had a slightly larger room in the hotel this time, it is still a...

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1Thank HiddenCaviar
StephenCullen9, Manager at Carlton Hotel, Autograph Collection, responded to this review

Thank you for your review. The Carlton is competitively priced within the New York market. Pricing is a lot higher in New York when compared to any other State in the US. We have an Engineering dept available 24 hours a day If we had known about the issue with your toliet we could of addressed it right away. Sincerely,...

massachusetts
Reviewed 8 May 2012

Clean, great location, comfy bed. Room was small but big enough. Bathroom was too small. No place to even put a toothbrush in there! Would stay here again and upgrade to a larger room. I am a gold Marriott member and was not offered an upgrade either

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Thank mariasull
Chicago, Illinois
Reviewed 5 May 2012

We've stayed at the Carlton at 88 Madison several times for weddings and business trips, and though it is worth considering for the price (one of the more affordable hotels in the city) the service is terrible. The staff is generally friendly during check-in, but when we've needed further assistance with room keys, non-feather pillows or other service amenities, the...

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1Thank Leenperez
StephenCullen9, Manager at Carlton Hotel, Autograph Collection, responded to this review

Thank you for your comments. I am disappointed by your feedback an am distressed by your comments about service. You mention being a repeat guest so I am interested in speaking with you about your most recent experience so I can possibly offer explanations for the service failures. Please contact me at scullen@carltonhotelny.com and perhaps can schedule a time to...

Philadelphia, PA
Reviewed 5 May 2012 via mobile

The lobby of the hotel is very nice and in first appearance the rooms are too. The beds and bedding were very comfortable. However, it quickly becomes apparent that the bathrooms especially need a major overhaul. The finish on the shower head, which doesn't work properly was probably peeling 10 years ago. The wallpaper is peeling and the lighting is...

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Thank parguy99
North London
Reviewed 5 May 2012

This hotel is a typical hotel size, small by english standards, but big compared to most new york hotels. their double bed in the standard room is oly a 4". but it is a very nicley decorated room. and is lovely to stay in. the only down side is the windows are not that sound proof, so you can hear...

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Thank TraceyMania
Reviewed 27 April 2012

We recently spent three nights at the Carlton Hotel, recently added to the Marriott Autograph Collection. My general thought is that this is not a very convenient hotel for those wanting to visit the theater, but great for those interested in the garment district; nice for those who want to see a different side of New York City, the residential...

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2Thank Texastravveler
London, United Kingdom
Reviewed 23 April 2012

This hotel is a great place! To begin with the staff is very nice an accomadating. The standard rooms are average size, very clean and the decor is awesome.The ambiance is very romantic! The looby is huge and breathtaking with a water fall sitting behind the sofas in the waiting area. In the room there is a safe, flat screen,...

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Thank Elle_travelstheworld

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Avenue, New York City, NY 10016
Region: United States > New York > New York City
Price Range: ₹ 14,379 - ₹ 30,196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#72 Green Hotel in New York City
#194 Family Hotel in New York City
#210 Luxury Hotel in New York City
#213 Business Hotel in New York City
#229 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travellers.
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Detroit, Michigan
over a year ago

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Questions? Get answers from Carlton Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Not a business trip hotel.”
 of 5 bubbles Colyn1337, 10 Feb 2017 | Read review
“Don't get a standard sweet, go for Deluxe and up for better size.”
  • WATER WAS DISGUSTING---SINK AND SHOWER
 of 5 bubbles E6071GRcourtneyw, 6 Feb 2017 | Read review
“Higher floors would likely be quieter”
 of 5 bubbles GregRCo, 2 Feb 2017 | Read review
“Empire Suite is amazing and spacious, secluded, and quiet”
 of 5 bubbles mchuddley, 27 Jan 2017 | Read review
“Ask where they are doing the renovations currently, and get a room as far from that as you can.”
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5 of 5