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The Surrey

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The Surrey
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1,760 Reviews from our TripAdvisor Community

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There are newer reviews for The Surrey
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Showing 1,615: English reviews
Reviewed 6 October 2014 via mobile

My husband and I just came back from a wonderful wknd at this hotel. When we arrived we both noticed how all the bellmen were a gentleman, professional and courteous. We arrived around noon and our room was pleasantly ready. Room 1512 was nice and bright, spacious, clean, inviting and elegant. The fitness room is amazing. State of the art...

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Helpful?
Thank Heidi R
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, It is fantastic to hear that The Surrey was your hotel of choice for your trip. You have a keen eye for design and décor, and it is delightful to know that you appreciated the sophisticated style for which our hotel is known. As you noted, the door staff on arrival makes it an essential part of any...

London, United Kingdom
Reviewed 5 October 2014

A wonderful hotel in the perfect location. Fabulous service, super helpful staff, fabulous food, very comfortable room and bed. Will definitely return. Almost a holiday in and of itself. A real oasis in the midst of bustling Manhattan!

Review collected in partnership with this hotel
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Helpful?
1Thank Helen F
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay. It sounds as though you truly enjoyed the accommodations and décor, which we are delighted to hear. Café Boulud certainly aims to please and our staff have consistently received accolades for their hard work and we are thrilled that you enjoyed staying with us. On your return...

Derby, United Kingdom
Reviewed 5 October 2014

My partner and I stayed at The Surrey to celebrate our engagement. We popped in the day before to advise that we would be dropping our bags off around 9am the following day and they advised this would be OK and we would be able to check in later. Upon arriving the next day we were greeted by Brain &...

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Helpful?
2Thank KieranKast
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for sharing your gracious feedback from your recent stay at The Surrey. We are thrilled that you enjoyed our idyllic Upper East Side location with close proximity to Central Park and famed Madison Avenue shopping and that our spacious accommodations exceeded your expectations. We pride ourselves on the personalized and intuitive service provided by our team...

New York
Reviewed 3 October 2014

We had in a king size bed and room of 350 sf which was "fine" tho evidently big by NYC standards. We found it very comfortable for our needs and liked having 24 hr room service available, tho we never used it. We ate breakfast in the Cafe Boulud every morning, because of the convenience. Quick service and nice presentation,...

Review collected in partnership with this hotel
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Helpful?
Thank Mrmrs. James & ... L
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for your review. It sounds as though you enjoyed the accommodations and atmosphere at The Surrey, along with exceptional service by our staff. It is our hope that every facet of our hotel consistently exceeds expectations and while you did not get a chance to try all our services perhaps another time when its convenient to...

New York
Reviewed 2 October 2014

I thought the hotel was clean, the staff was extremely professional, and services were best in class. Location was quiet, yet with restaurants within close walking distance. All in all, a terrific stay.

Review collected in partnership with this hotel
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Helpful?
1Thank Mr. Gregory B
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to share such gracious feedback from your stay with us. I am delighted that you enjoyed our idyllic Upper East Side location just steps from Central Park and with convenient access to the Metropolitan Museum of Art. I am thrilled that our team was able to exceed your expectations from the caring...

San Francisco, California
Reviewed 1 October 2014

Loved my stay the Surrey. Upgraded to the suite. Extra space was a guilty luxury, especially when you're used to small closets as hotel rooms in NY. Spacious living area with office and kitchenette. Beautiful marble bathroom. Location is perfect if you need to be on the UES. Took advantage of the beautiful weather and visited Central Park, which is...

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Helpful?
1Thank Caroline S
Pateley Bridge, United Kingdom
Reviewed 30 September 2014

i had not been in New York before, lots of other cities, and chose this hotel for a special occasion, to stay for our Silver wedding anniversary. What a lovely hotel. Staff and front desk welcoming. They kindly upgraded us to a suite. We breakfasted several times in the hotel, restful, relaxing, very attentive staff, great for my gluten free...

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Helpful?
1Thank Familyman3844
Riyadh, Saudi Arabia
Reviewed 29 September 2014

This was my first hotel I stayed in new York, I loved the location, Close to 5th avenue,Central park & metropolitan museum. The room too small but comfort and chic,The food served for in-room dining was delicious. The only thing I dislike! they did not provide tea and coffee maker in room and I had to ask in-room dining everytime...

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Helpful?
Thank Thamer-Bin-Majed
New York
Reviewed 29 September 2014

This hotel is wonderful in how it treats its guests, the atmosphere, the quality of the room & furniture. The staff was excellent and so attentive to my every need. I would definitely recommend this hotel to anyone who wants a luxury experience!

Review collected in partnership with this hotel
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Thank Ms. Sabrina J
New York
Reviewed 29 September 2014

This hotel is a gem on the Upper East side. Small, personal, with wonderful rooms and roof deck terrace/bar for guests. Also attached to a nice bar on one side and Cafe Boulud on the other. Service attentive yet discreet.

Review collected in partnership with this hotel
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Thank Mrmrs Robert H

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The #1 hotel in New York City as voted by the readers of Conde Nast Traveler, The Surrey is a discreet escape on Manhattan's Upper East Side Steps from Central Park, world-class museums, and Madison Avenue shopping, the hotel features Cornelia Spa and Daniel Boulud's Michelin-starred Café Boulud. It is New York City's only Relais & Châteaux hotel. ... more   less 

Additional Information about The Surrey

Address: 20 E. 76th Street, New York City, NY 10021-2643
Region: United States > New York > New York City > Upper East Side
Price Range: ₹ 25,319 - ₹ 58,077 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surrey 5*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Cheap Tickets, Travelocity and Jetsetter so you can book your The Surrey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Surrey Hotel New York City
Surrey Hotel New York City
Surrey Suite Hotel
Surrey New York City
Hotel Style:
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#12 Spa Hotel in New York City
#19 Green Hotel in New York City
#27 Family Hotel in New York City
#44 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Surrey staff and other travellers.
11 questions
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Questions? Get answers from The Surrey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper Floor”
 of 5 bubbles RachelSlav, 11 Jan 2017 | Read review
“Ask for higher floors”
 of 5 bubbles cmptravel, 11 Jan 2017 | Read review
“Grand Deluxe rooms for bigger seating area. GD rooms in the corridor (versus the corner) are larger and have two sinks in the bathroom.”
 of 5 bubbles SFTravelerYZ, 6 Jan 2017 | Read review
“our experience is that the rooms are all with a window in the bathroom”
 of 5 bubbles laurancef2016, 4 Jan 2017 | Read review
“We had 804 which was excellent in size and a reasonable view”
  • Room with TV, amenities cupboard and main warbraobe in background -Go New York Knicks!
  • Plenty of room to chat with some guests
 of 5 bubbles junde01, 2 Jan 2017 | Read review
5 of 5
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