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Traveller (367)
Room & Suite (277)
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Overview
  • Excellent75%
  • Very good15%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“cafe boulud”(167 reviews)
“upper east side”(314 reviews)
“central park”(414 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
All hotel details
Additional information
Offers from The Surrey
Offers & Announcements: Up to 25% off and more
Hotel deals
Offers from The Surrey
Offers & Announcements: Up to 25% off and more
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,022)
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Traveller rating
1,375
273
120
54
40
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1,375
273
120
54
40
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551 - 555 of 1,862 reviews
Reviewed 3 December 2015

I booked this hotel as a treat for my sister's 40th birthday and researched a large number of hotels around the city as I had never been to New York before. I was so glad I chose this hotel our stay was great. The room...More

Thank Shelley C
Response from pridguard60763, Manager at The SurreyResponded 4 December 2015

Dear Guest, Thank you for taking the time to share your generous feedback from your recent stay with us. We were truly delighted that we exceeded your expectations from our unique design, tastefully appointed details in your accommodation, to the private enclave of our private...More

Reviewed 30 November 2015 via mobile

Overall good experience. Nothing stands out. Attentive staff. Clean room. Decent amenities. Nice touch having a mixologist come to your room to make drinks (like room service). Gym was adequate but nothing special. Spa was small -- no common area for lounging or showering like...More

Thank JAG2021
Response from pridguard60763, Manager at The SurreyResponded 6 December 2015

Dear Guest, Thank you for taking the time to share your candid feedback from your recent visit. Please allow me to personally extend my sincere apologies for the unfortunate experience you have outlines during your stay with us. While some of the items you have...More

Reviewed 29 November 2015

This was our third time staying at the Surrey and my wife and I have very few complaints. This is a relatively small hotel so don't expect a grand lobby or staff falling all over you. This is an upscale hotel in perhaps one of...More

1  Thank James G
Response from pridguard60763, Manager at The SurreyResponded 4 December 2015

Dear Guest, Thank you for taking the time to share your generous feedback from your recent stay with us. We were truly delighted that we exceeded your expectations from our unique design, tastefully appointed details in your accommodation, to the private enclave of our private...More

Reviewed 29 November 2015 via mobile

I suprised my mother with a trip to NYC, and booked this hotel on a deal with Expedia. I wasn't sure what to expect, and haven't ever stayed in a hotel of this calibre before, but we were both impressed. The reception area was spotless,...More

1  Thank Addie Q
Response from pridguard60763, Manager at The SurreyResponded 4 December 2015

Dear Guest, Thank you for taking the time to share your generous feedback from your recent stay with us. We were truly delighted that we exceeded your expectations from our unique design, tastefully appointed details in your accommodation, to the private enclave of our private...More

Reviewed 25 November 2015

Because the Surrey was listed as a Relais and Chateaux property,I expected the same quality of service and condition of the hotel as I had experienced in other such properties. The concierge was unable to secure any of the requested restaurant bookings and when she...More

Review collected in partnership with this hotel
8  Thank peggyb349
Response from pridguard60763, Manager at The SurreyResponded 27 November 2015

Dear Guest, Thank you for taking the time to share your feedback on your most recent experience at the Surrey. It was great to see that there were some areas of the hotel that met your expectations but disappointing to know that we missed the...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Babysitting
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$ 434 - US$ 1,031 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#23 Spa Hotel in New York City
#27 Green Hotel in New York City
#107 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 434 - US$ 1,031 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#23 Spa Hotel in New York City
#27 Green Hotel in New York City
#107 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (367)
Room & Suite (277)
Dining (19)
Amenities (82)
Nearby
Upper East Side
Combining quiet residential neighbourhoods that have
easy access to Central Park with world-famous cultural
institutions, the Upper East Side is one of the most
livable places in the city. Along beautiful Fifth
Avenue, you’ll find Museum Mile, which houses many of
the nation's most famous attractions in a single
stretch, like The Metropolitan Museum of Art and the
Guggenheim Museum. Walk a few blocks into the
...More
Questions & Answers
Ask a question
Beth E
3 September 2017|
AnswerShow all 4 answers
Response from 157Jen | Reviewed this property |
We usually fly into Laguardia. Only about 30 minutes when no traffic. Easy to get to the airport since The Surrey is on the Upper East Side. We take Uber and it's usually between $30-40.
1
Vote
apollosm
14 May 2017|
AnswerShow all 12 answers
Response from PixiPaquita | Reviewed this property |
No they don't have those facilities, but a gorgeous hotel, in a great spot, fantastic staff. They may well provide them for you if you requested them.
1
Vote
NicoleCxx
12 October 2016|
AnswerShow all 4 answers
Response from Calder C | Reviewed this property |
Yes. It's free and good.
1
Vote
Room Tips
"We stayed in 1501 and 1502. Great location. No noise. Great view.I'm sure Mr. Pedro Dias will post his..."
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"I prefer the rooms facing 76th street."
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"Try for a view"
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"the best was horrible so, i don't know wich to recommend"
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