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The Surrey

AMOMAUS$ 551*
View Deal
Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 843*
US$ 551*
Great Deal
US$ 694*
US$ 677*
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The Surrey
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1,812 Reviews from our TripAdvisor Community

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There are newer reviews for The Surrey
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Showing 1,665: English reviews
London
Reviewed 6 May 2015

This is our second stay at The Surrey & I was really looking forward to it as our first was very good. However, despite booking a better grade room there were problems. The first is the noise. Our first room overlooked the street on the third floor & frankly it was so noisy I was ready to move hotels. The...

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Helpful?
1Thank talkative
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to post your review on your recent stay with us. While I am happy that the Surrey was the hotel of choice I am disappointed we were not able to have your recent stay as perfect as it could have been. Your feedback is critical to us in order for us to...

Boston, Massachusetts
Reviewed 4 May 2015

My wife and i stayed at The Surrey for two nights (our second visit) and it was fantastic as always. The rooms are nicely sized, perfectly clean and the hotel staff is universally fantastic. The Surrey is located in a relatively quiet area with easy access to Central Park. Cafe Boulud serves a great breakfast and the the scene is...

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Helpful?
1Thank tjfirsty
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s...

Miami Beach, Florida
Reviewed 3 May 2015

Came here with my boyfriend for a weekend getaway and was very impressed. Very nice rooms, great staff, and super comfy beds. We rented bikes from the hotel which were free and enjoyed riding through Central Park. We had lots of questions and the front desk and concierge were very informative and friendly. I would recommend for anyone that wants...

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Helpful?
1Thank Amanda J
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s...

U.S.
Reviewed 29 April 2015 via mobile

I pretty much loved this hotel. And have mostly positive things to say about it. 1. Amazing location, not even a block from the park and in the middle of great shopping. Two big reasons I was in the city. 2. Great style and really comfortable room. The hotel is chic, I love the whole look. But the space is...

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Helpful?
2Thank mms9k
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for your review. It sounds as though you enjoyed the accommodations and atmosphere at The Surrey, along with exceptional service by our doormen. It is our hope that every facet of our hotel consistently exceeds expectations, which is why we have made note of your thoughts regarding the Front Desk and will be addressing your feedback...

Bridgewater, New Jersey
Reviewed 27 April 2015

The Surrey is a beautiful boutique hotel in a great location. The lobby was edgy without sacrificing comfort. We were greeted but friendly and efficient front desk staff who checked us in and got us our keys and I was in our room within 5 min. The room was spectacular. Very roomy (rm 1504) with great views from the windows....

Review collected in partnership with this hotel
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Helpful?
1Thank lvb663
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on your most recent stay at the Surrey with our fellow Trip Advisor readers. I am delighted to hear that there were positives in your experience and appreciate the feedback on the things we can work on to become better. I have already shared your feedback internally to...

Potomac, Maryland
Reviewed 25 April 2015

A wonderful hotel, but some key flaws in the restaurant. Our breakfast came with a very cold basket of bread; the eggs benedict had almost no hollandase sauce and the egg yolks were hard. Very little attention was paid to refreshing coffee. The gym is small but okay. And, trying to get them to hold a room or room category...

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Helpful?
3Thank David K
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on your most recent stay at the Surrey with our fellow Trip Advisor readers. I am delighted to hear that there were positives in your experience and appreciate the feedback on the things we can work on to become better. I have already shared your feedback with the...

Needham, Massachusetts
Reviewed 24 April 2015 via mobile

My only regret about staying at The Surrey was that I only stayed one night. It was one of the nicest hotels I have ever stayed in. Traveling by myself, I felt very safe at The Surrey. I loved the more residential neighborhood. It's an easy walk from the hotel to the Metropolitan Museum. Central Park is right outside the...

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Helpful?
1Thank Cape_Girl61
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s...

Suburban Philadelphia
Reviewed 22 April 2015

Hi end shoppers dream with every designer who is anyone (and a few others!) having a boutique store right there. Between Madison/5th, close to The Met Mueseum of Art, Neue and Central Park, seriously amazing location, across the Street is the John Frieda/Serge Normant salon, even at $300 a cut/blow dry, Jefferey is worth it. A wonderfully, funny very talented...

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Helpful?
3Thank rimavh
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s...

Raleigh, North Carolina
Reviewed 21 April 2015

We keep coming here because it's just so wonderful. Hard to imagine staying anywhere else. Came here this time to run a half marathon in Central Park (this hotel, btw is ideally located to Central Park and if you bring your pup, it's a great location) I'm thrilled that they keep the same staff every time we've visited --I have...

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Helpful?
3Thank Westmount
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s...

New York
Reviewed 20 April 2015

The Surrey is by far the best hotel in NYC. Our second stay was just amazing, the service, the room size, location, etc. The Surrey goes above and beyond with all the little things to make it feel custom. Just top notch management and service. Large room sizes and just all around AWESOME!

Review collected in partnership with this hotel
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Helpful?
3Thank Mrmrs. Josh & L... B
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s...

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07/05/2017 08/05/2017
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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The #1 hotel in New York City as voted by the readers of Conde Nast Traveler and Travel + Leisure, The Surrey is a discreet escape on Manhattan's Upper East Side Steps from Central Park, world-class museums, and Madison Avenue shopping, the hotel features Cornelia Spa and Daniel Boulud's Michelin-starred Café Boulud. It is New York City's only Relais & Châteaux hotel. ... more   less 

Additional Information about The Surrey

Address: 20 East 76th Street, New York City, NY 10021-2643
Region: United States > New York > New York City > Upper East Side
Price Range: ₹ 26,697 - ₹ 58,630 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surrey 5*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Orbitz, Cheap Tickets, Despegar.com, Cancelon, TravelUp, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your The Surrey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Surrey Hotel New York City
Surrey Hotel New York City
Surrey Suite Hotel
Surrey New York City
Hotel Style:
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#13 Spa Hotel in New York City
#21 Green Hotel in New York City
#27 Family Hotel in New York City
#47 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Surrey staff and other travellers.
11 questions
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Questions? Get answers from The Surrey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would have preferred a room on the street side of the hotel. Ask for that when booking. Rooms are large by New York standards. A suite is unnecessary, unless you plan on entertaining in your room.”
401louisp, 20 Apr 2017 | Read review
“House keeping for room was wonderful . The room is very noisy I felt like I was sleeping outside. ”
pmoran226, 17 Apr 2017 | Read review
“Higher floor, less street noise”
BayArea52, 14 Apr 2017 | Read review
“west facing one bedroom suite”
ofteninlove, 9 Apr 2017 | Read review
“high floors are away from street sounds - though windows do a good job of keeping rooms quiet.”
SagHarborAlice, 2 Apr 2017 | Read review
5 of 5
AMOMA
US$ 551* /night
View Deal
Booking.comUS$ 694
CheapTicketsUS$ 677
travelup.comUS$ 843
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
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