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Traveller (377)
Room & Suite (285)
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Certificate of Excellence
Overview
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20 East 76th Street, New York City, NY 10021-2643 See on map
AMENITIES
Free Wifi
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
Additional information
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Offers from The Surrey
Special Offer:Up to 45% off Stays
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,093)
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1,930 results
Traveller rating
1,405
285
136
62
42
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Time of year
LanguageEnglish
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1,405
285
136
62
42
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All reviews cafe boulud upper east side central park bar pleiades grand deluxe salon relais chateaux madison avenue rooftop garden new york room service in room dining luxury hotel favorite hotel bottle of champagne turn down service wonderful hotel rooms are large
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1 - 5 of 1,930 reviews
Reviewed today

A wonderful time in New York City. The Surrey is a hidden gem that’s a quiet oasis in the Upper East Side, a hotel that will long to return to again and again. Plush rooms and well appointed bathrooms.

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Discover13066468641
Hotel's Favourite
Reviewed 18 September 2018 via mobile

This was our first trip to NY and well what can I say....we certainly wasn’t disappointed “The Surrey” is an amazing hotel, the service was fantastic....the beds were comfortable & nothing was too much trouble....the view from roof top was fabulous on an evening....the door...More

Date of stay: September 2018
1  Thank Vicki H
Response from PedroDias-GM, General Manager at The SurreyResponded 20 September 2018

Dear Vicki H, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your guest room and its amenities. Our team will be very happy to hear that they exceeded your expectations throughout your stay with us. We look...More

Reviewed yesterday

I live in NYC and needed a hotel after a fire and water damage in my apartment building. The Surrey is a great location on The Upper East Side, close to Central Park and Mid-town. Every place else in the city is just a short...More

Date of stay: January 2019
2  Thank Trail229044
Response from hotel_mgmt_team_365, Manager at The SurreyResponded today

Dear Trail229044, It is our pleasure to be of service. We are delighted to read that you are enjoying your time at The Surrey, and we thank you for taking a moment to share your kind review. Warm regards, Brian Twomey Interim-General Manager

Reviewed 2 days ago

The rooms are spacious and clean. The hotel is in a good location. My feedback for the hotel management is for better training of the staff in general. Check-in and Check-out take too long, No hotel information at all provided at check-in by receptionist, they...More

Review collected in partnership with this hotel
Date of stay: January 2019
2  Thank Marina M
Response from hotel_mgmt_team_365, Manager at The SurreyResponded yesterday

Dear Marina M, It was a pleasure to host you at The Surrey. We are delighted to read that you enjoyed the comfort of your room and found our location to be ideal for your Upper East Side getaway. While I wish that you had...More

Reviewed 4 days ago

I had hoped the Surrey had become my go-to-hotel in NYC for a nice weekend. Unfortunately, the service at this price point left me cold this time and I will not return. I had contacted the concierge in advance to ask for some recommendations and...More

Review collected in partnership with this hotel
Date of stay: January 2019
2  Thank kateinphilly
Response from hotel_mgmt_team_365, Manager at The SurreyResponded yesterday

Dear Kateinphilly, Congratulations on your upcoming new arrival and thank you for returning to The Surrey to celebrate this special time with us. While I appreciate learning that your past experience was a positive one, please allow me to extend my sincere apologies for the...More

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About
Description
Built in 1926 as a residence hotel, the original Surrey was home to many of New York's most eccentric celebrities. JFK, Bette Davis, Claudette Colbert, and other famous faces who recognized the allure of More exceptional, discreet service. In re-creating The Surrey, we collaborated with acclaimed interior designer Lauren Rottet of Rottet Studio—to maintain the integrity of The Surrey’s history while modernizing New York's most intimate address. Rottet's inspiration was a New York City townhouse passed down through the generations. The Surrey is New York City’s only Relais & Chateaux boutique hotel, where discreet service allows guests to retreat from the public—and keep a low profile in an otherwise high profile lifestyle. The Surrey is a residential haven and luxury Upper East Side hotel getaway where guests access and revel in what makes New York City special—without compromising calm personal space. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Babysitting
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Spa
,
Onsen
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Spa
,
Onsen
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
189
Price range
US$ 384 - US$ 750 (Based on Average Rates for a Standard Room)
Also Known As
The Surrey Hotel New York City
,
Surrey Hotel New York City
,
Surrey Suite Hotel
,
Surrey New York City
Location
United States > New York > New York City > Upper East Side
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Spa
,
Onsen
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
189
Price range
US$ 384 - US$ 750 (Based on Average Rates for a Standard Room)
Also Known As
The Surrey Hotel New York City
,
Surrey Hotel New York City
,
Surrey Suite Hotel
,
Surrey New York City
Location
United States > New York > New York City > Upper East Side
Photos
Traveller (377)
Room & Suite (285)
Dining (19)
Amenities (82)
Nearby
Upper East Side
Combining quiet residential neighbourhoods that have
easy access to Central Park with world-famous cultural
institutions, the Upper East Side is one of the most
livable places in the city. Along beautiful Fifth
Avenue, you’ll find Museum Mile, which houses many of
the nation's most famous attractions in a single
stretch, like The Metropolitan Museum of Art and the
Guggenheim Museum. Walk a few blocks into the
...More
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Questions & Answers
Ask a question
BethE766
3 September 2017|
AnswerShow all 4 answers
Response from 157Jen | Reviewed this property |
We usually fly into Laguardia. Only about 30 minutes when no traffic. Easy to get to the airport since The Surrey is on the Upper East Side. We take Uber and it's usually between $30-40.
1
Vote
apollosm
14 May 2017|
AnswerShow all 12 answers
Response from PixiPaquita | Reviewed this property |
No they don't have those facilities, but a gorgeous hotel, in a great spot, fantastic staff. They may well provide them for you if you requested them.
1
Vote
NicoleCxx
12 October 2016|
AnswerShow all 4 answers
Response from CalderC689 | Reviewed this property |
Yes. It's free and good.
1
Vote
Room Tips
"Not a bad room anywhere on the property. "
Discover13066468641
yesterday
Read review
"do a quick cleanliness survey before unpacking!"
DianeP626
6 days ago
Read review
"try the mark"
Bonimba55
1 week ago
Read review
"Clean and scrub"
Escape22401056686
2 weeks ago
Read review
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