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Soho Grand Hotel

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2,789 Reviews from our TripAdvisor Community

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There are newer reviews for Soho Grand Hotel
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Showing 2,512: English reviews
Zagreb, Croatia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 July 2015

Stayed at the property back in Feb of this year. Had a bad customer service experience experience at checkout. I was going to a business meeting and got my dry cleaning back with a big stain. Forced to go to the meeting. I spoke with Michael, hotel manager, who said that to make it up, next time I come to... More 

Helpful?
Thank Mike M
Boston, MA
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 July 2015

Nice hotel. Beautiful lobby. Everything else was up to snuff. BUT, if you're going in the summer, beware. Air conditioning barely works. Couldn't get the temperature in my room below 76 degrees, despite the cranking the AC on full blast for a full day. Several of my coworkers in different rooms had a similar experience.

Helpful?
Thank GilFennerty
Washington DC, District of Columbia
Level Contributor
81 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 24 July 2015

Just checked out of the SoHo Grand Hotel. I must say, it is a wonderful hotel in a great location just outside the Holland Tunnel in SoHo on West Broadway between Canal Street and Grand Street. No rooftop amenities at this property for those who are wondering. The Valet guys out front are superb as is the front desk staff.... More 

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1 Thank 1spartan1
Austin, Texas
2 reviews
Reviewed 24 July 2015

Average hotel. Bathrooms feel old and dingy. For the price, there are much better places to stay. The hotel is close to a subway stop, which is nice. Make sure to visit the Highline and the Whitney! Fantastic!

Review collected in partnership with this hotel

Helpful?
Thank CDH1973
Middletown
1 review
Reviewed 22 July 2015

This posh hotel is beautifully decorated. Upon arrival, the person that checked me in at the concierge desk was a little rude. My friend, on the other hand, had a wonderful experience and was even offered champagne when she checked in a couple minutes later. I like the fact that you need your keys to activate the elevators. I felt... More 

Review collected in partnership with this hotel

Helpful?
Thank A2291SMannad
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 July 2015

A great place to stay for a few days working in New York.Liked the machines serving free coffee, tea and cocoa on each floor. There were also some great bars and restaurants within 5 minutes walk. Staff very friendly and helpful. Classy place.

Review collected in partnership with this hotel

Helpful?
Thank Johnwgc
Dublin, Ireland
1 review
Reviewed 21 July 2015

Great location, friendly staff, comfy bed, good shower, great bar, trendy hotel with high quality of finish. Very close to shops, great bars and restaurants. Small room size, however size is typical for NY.

Review collected in partnership with this hotel

Helpful?
Thank cathal & Elaine C
London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 July 2015

The soho grand is a great, homy busy hotel where the very friendly and cool staff make your stay in soho one of the most charming. Room are somehow on the small side but service and feel is excellent. well located, it has a great buzzy bar/lounge which is perfect for pre or after drinks

Review collected in partnership with this hotel

Helpful?
1 Thank 921benjaminw
London, United Kingdom
1 review
Reviewed 20 July 2015

I visit New York regularly and this is by far and away my preferred hotel. The staff are attentive, polite and pretty good at recognising return customers. The rooms are a little on the small side but they are well designed, well maintained and comfortable.

Review collected in partnership with this hotel

Helpful?
Thank neill_robb
Johannesburg
1 review
Reviewed 20 July 2015

I have travelled the US, UK, Asia and Africa and this was by far my favourite hotel to date. Worth every penny! The location was absolutely amazing, as well as the décor in the hotel and the room. I arrived very earlier than expected (8:00 AM and my room wasnt ready as the previous person hadn't checked out) the front... More 

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Helpful?
Thank 707kerrym

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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions. ... more   less 

Additional Information about Soho Grand Hotel

Address: 310 West Broadway, New York City, NY 10013-2225
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: ₹ 17,410 - ₹ 46,885 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Soho Grand Hotel 4.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hotel Soho Grand
Hotel New Soho York
Soho Grand Hotel New York
Soho Grand New York City
Hotel Style:
#95 Romantic Hotel in New York City
#121 Luxury Hotel in New York City
#128 Business Hotel in New York City
#129 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Soho Grand Hotel staff and other travellers.
11 questions
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New York City, New York
over a year ago
New Hampshire
3 months ago
Doha,Qatar
8 months ago

See all questions (11)

Questions? Get answers from Soho Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet neighborhood and amazing restaurant…. love the neighborhood”
 of 5 bubbles cindycZ9430VD, 2 Dec 2016 | Read review
“Request an upper floor room facing Grand or Thompson and remember to give the bag ticket to the check in desk!”
 of 5 bubbles JAmieskellington, 27 Nov 2016 | Read review
“rooms on higher floors are quiet”
 of 5 bubbles SuzieE_11, 3 Nov 2016 | Read review
“All rooms are great based upon my experience”
 of 5 bubbles ChrisFrek, 26 Oct 2016 | Read review
“Choose a room if you can not facing Canal St if noise is of concern although you may then not get views of downtown.”
 of 5 bubbles 121MariaC, 25 Sep 2016 | Read review
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