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Sheraton New York Times Square Hotel

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Sheraton New York Times Square Hotel
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6,602 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton New York Times Square Hotel
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Showing 5,230: English reviews
Newport, United Kingdom
Reviewed 21 June 2016

Although on booking this hotel and knowing its address was Times Square, it wasn't until we arrived that we realised we truly were in the heart of Times Square ad Broadway and able to access all areas of New York without any issue. The hotel staff are friendly and helpful, the rooms are very clean and comfortable and there were...

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Thank katherinek629
Vancouver, Canada
Reviewed 21 June 2016

First time at Sheraton Times Square. When I arrived I noticed a lot of the staff looked grumpy. I had requested an early check in for 11am and was told the room wouldn't be ready till 3pm. I didn't want to argue since the lady looked grumpy. When I came back, the same lady helped me and she seemed to...

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Thank thomaspaine8
Devon, United Kingdom
Reviewed 20 June 2016

Lovely hotel, Clean, Tidy Rooms, Very impressive entrance and reception rooms. -Check in was a breeze with friendly staff and we were quickly dealt with and given rooms on the 26th floor. -Room was lovely, clean and quiet. No noise from outdoors at all. Enough space as travelling as a couple. Bed was comfy. Bathroom was clean. Beds made and...

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Thank jamsam129
Tallahassee, Florida
Reviewed 20 June 2016 via mobile

Stayed here for one night before a cruise. Was able to check in early(around 12:30). Check in process smooth, was randomly designated a "guest of the day" which gave us club level happy hour reception, free breakfast buffet, and option to check out as late as 4 the next day. Room had two queen beds, huge tv and a city...

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Thank GatorDeb
Reviewed 20 June 2016 via mobile

It is expensive but you are paying for the prime location. The rooms are normal but clean. The bathroom in our room needed a renovation. The staff were friendly but there were always long lines at the reception due to generally being sold out. Expect some wait times in the elevators as there are a lot of guests in and...

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Thank LuisMacondo
Tonbridge, United Kingdom
Reviewed 20 June 2016

Hotel in a very good location. Busy hotel but really near to Times Square and not far from Central Park. Handy restaurant opposite the hotel. Tea making and iron in the room. Nice comfortable beds. Went to use the gym and found we had to pay extra to use it which we hadn't realised.

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Helpful?
Thank Kerry N
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel. We are honored that you chose to stay with us. We appreciate your kind words about our location and room amenities. We also appreciate your constructive fedback about gym fees; thank you for sharing this. Please come back and see us again! Warm...

Boston, Massachusetts
Reviewed 20 June 2016

The room was a large size and the bed was very comfortable. We had a good partial view of Times Square. The location is ideal - very close to Times Square, Broadway theatres, and Rockefeller Center. A Metro stop is right outside the entrance. The hotel has a very upscale feel, with a professional staff. A large concierge desk in...

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Thank TravelerDCS
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel. We are honored that you chose to stay with us. Thank you for your kind words about our rooms, beds, room views, location, staff and lobby - your comments are appreciated! Come back and see us the next time you are in NYC!...

New Brunswick
Reviewed 20 June 2016 via mobile

We just stayed at this lovely hotel. The interior is classy; we found the nice gift shop there convenient, and all the hotel staff we dealt with were friendly. We stayed on a high floor looking down towards Times Square - it is only a few blocks down. There was very loud music Saturday night that disturbed our sleep even...

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Thank NewBrunswickDuffy
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel. We are honored that you chose to stay with us. Thank you for your kind words about our interior, gift shop and staff. We also appreciate your feedback about Times Square noise, too - we apologize for that! Please come back and see...

burt1972
Reviewed 19 June 2016 via mobile

Good size rooms. Very impersonal hotel but good all round hotel for NYC. Handy location and reasonable rates for what it is. If you are looking for good food closeby head up the road to 9th avenue as it has good local restaurants off the tourist track.

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Thank burt1972
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel. We are honored that you chose to stay with us. We are pleased that you liked the location and felt the rates were fair. Come back and see us any time! Warm Regards, The Sheraton New York Times Square Hotel, Guest Relations

fife
Reviewed 19 June 2016 via mobile

Situated in an ideal location , massive hotel , rooms are big enough and the full hotel is just amazing, there is a 50 dollar deposit when you book in, but you get it back if you do t use anything in the minibar In the room,so the reason I have put a 3 star for this is because of...

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Thank jaynecFife
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel. We are honored that you chose to stay with us. We are pleased that you liked the location and your room's "comfy" bed. We also appreciate your constructive feedback about food and beverage prices at the hotel. Please come back and see us...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Effortless travel awaits during your visit to New York City at our Times Square Hotel, located just steps from the Theater District, Sheraton New York Times Square hotel is located between Central Park and Times Square in Manhattan's Midtown business and entertainment district. THE PERFECT NYC MEETING SPACE FOR YOUR EVENT NEEDS Providing a dedicated event staff, redesigned ballroom space and flexible meeting rooms, our NYC meeting space can make your event a total success. 60,000 sq ft of premium meeting space, 43 rooms, customized food and beverage services and more. ... more   less 

Additional Information about Sheraton New York Times Square Hotel

Address: 811 7th Avenue 53rd Street, New York City, NY 10019-6002 (Formerly Sheraton New York Hotel)
Region: United States > New York > New York City > Midtown
Price Range: ₹ 14,786 - ₹ 34,075 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New York Times Square Hotel 4*
Number of rooms: 1800
Reservation Options:
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Also Known As:
Sheraton New York Hotel And Towers
Sheraton New York City
Sheraton Hotel New York
Sheraton New York Hotel & Towers
Sheraton New York Towers
New York City Sheraton
Hotel Style:
#42 Green Hotel in New York City
#185 Luxury Hotel in New York City
#202 Romantic Hotel in New York City
#218 Family Hotel in New York City
#225 Business Hotel in New York City
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor all rooms are good either you see Time Square or Central Park”
 of 5 bubbles rmorisse, 20 Feb 2017 | Read review
“Don't touch the minibar or checkout late as its all about the $$$$$$$”
 of 5 bubbles leroyb526, 19 Feb 2017 | Read review
“Some of the features are a little dated but the rooms are comfortable and the beds are the usual Sheraton quality which allows for a good night's sleep.”
 of 5 bubbles Toddy536, 18 Feb 2017 | Read review
“Ask for Queen size beds! If we were doing this again, I wouldn't have 4 people in one room, the bathroom isn't big and the towel situation was touch and go.. But a very satisfactory experience. No complaints.”
 of 5 bubbles trampess, 18 Feb 2017 | Read review
“I got stuck in the lift and when I reported it I was told I would receive a telephone call from manager but I have not.”
 of 5 bubbles K2821CLclairec, 18 Feb 2017 | Read review
5 of 5