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    Sheraton New York Times Square Hotel

    811 7th Avenue 53rd Street, New York City, NY 10019-6002
    Hotel website
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    8/10/2017 9/10/2017
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    US$ 243US$ 482
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    Traveller (1488)
    Room & Suite (658)
    Dining (36)
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    Overview
    • Excellent32%
    • Very good40%
    • Average18%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “the club lounge” (262 reviews)
    “central park” (862 reviews)
    “times square” (1,370 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton New York Times Square Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Hilton Garden Inn Times Square
    7,183 reviews
    #144 of 468 hotels in New York City
     
    New York Marriott Marquis
    11,105 reviews
    #172 of 468 hotels in New York City
     
    Crowne Plaza Times Square Manhattan
    9,662 reviews
    #194 of 468 hotels in New York City
     
    DoubleTree Suites by Hilton Hotel New York City - Times Square
    8,067 reviews
    #184 of 468 hotels in New York City
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (8,089)
    There are newer reviews for Sheraton New York Times Square Hotel
    See the most recent reviews
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    1,161 - 1,165 of 6,590 reviews

    Reviewed 19 March 2017 via mobile

    I stayed here for one night while on my way back home from Europe. The rooms were very nice, and by New York standards, pretty large. The A/C worked well and the bed was comfortable. The elevators don't have buttons in the cars. Instead,you use...More

    Thank Catbert10
    Response from John D, Social Media Manager at Sheraton New York Times Square HotelResponded 19 March 2017

    Thank you for your four star review! We are delighted to learn that you enjoyed your recent stay with us. Thanks also for your very kind words about our location and rooms and elevators. Please come back and see us again soon. You always are...More

    Reviewed 18 March 2017

    My wife and I stayed at the Sheraton Times Square because we are SPG gold members and because of the location. The hotel is nice enough and there were no problems with the room but there were two issues with the service. The first was...More

    Thank Wayne H
    Response from John D, Social Media Manager at Sheraton New York Times Square HotelResponded 19 March 2017

    We deeply regret that your recent stay did not meet or exceed your expectations. Not entirely sure what happened here with service issues, or why it did, but we would welcome the chance to make it right. Please email Joseph.Giordano@Sheraton.com to set up a good...More

    Reviewed 18 March 2017

    We stayed with our 5mth old daughter and the staff could not have been more accommodating to our needs. The room was spot on, clean and very spacious. We were quite concerned beforehand by some of the more negative reviews but where they stayed is...More

    Review collected in partnership with this hotel
    Thank Jimmy_1914
    Response from John D, Social Media Manager at Sheraton New York Times Square HotelResponded 19 March 2017

    Thank you for your five star review! We are delighted to learn that you enjoyed your recent stay with us. Thanks also for your very kind words about our location and staff (esp. Marcos). Please come back and see us again soon. You always are...More

    Reviewed 18 March 2017

    Hotel is busy but they seem to cope well, the only problem we encountered during our four day stay was being constantly charged for mini bar items we never used, we had ti complain four times and each time they were removed from the account...More

    Review collected in partnership with this hotel
    Thank alan l
    Response from John D, Social Media Manager at Sheraton New York Times Square HotelResponded 19 March 2017

    Thank you for your five star review! We are delighted to learn that you enjoyed your recent stay with us. We regret any issues with the minibar; we apologize for this; we appreciate your feedback, as we always want to know how we can better...More

    Reviewed 18 March 2017

    First impressions of the Sheraton hotel Time Square New York are impressive the reception/lobby are lovely, staff are very friendly and helpful, it's very busy lots of hissed and bustle as you'd expect in New York. Our room was was exceptable had everything you'd want...More

    Review collected in partnership with this hotel
    Thank Sue A
    Response from John D, Social Media Manager at Sheraton New York Times Square HotelResponded 19 March 2017

    We deeply regret that your recent stay did not meet or exceed your expectations - especially in regards to housekeeping issues. If you would like to discuss the matter in person with us, via phone, please email Joseph.Giordano@Sheraton.com to set up a good time to...More

    Hilton Garden Inn Times Square
    7,183 reviews
    #144 of 468 hotels in New York City
     
    New York Marriott Marquis
    11,105 reviews
    #172 of 468 hotels in New York City
     
    Crowne Plaza Times Square Manhattan
    9,662 reviews
    #194 of 468 hotels in New York City
     
    DoubleTree Suites by Hilton Hotel New York City - Times Square
    8,067 reviews
    #184 of 468 hotels in New York City
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    Details
    • Price range
    • US$ 222 - US$ 681 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #44 Green Hotel in New York City
    • #186 Luxury Hotel in New York City
    • #197 Romantic Hotel in New York City
    • #212 Family Hotel in New York City
    • #219 Business Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1780
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Ctrip TA, Priceline, Agoda, TripOnline SA, Hotwire, Cancelon, getaroom.com, HotelsforEveryone, HotelQuickly and Evoline ltd so you can book your Sheraton New York Times Square Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown
    • Also Known As
    • Sheraton New York Hotel And Towers ,
    • Sheraton New York City ,
    • Sheraton Hotel New York ,
    • Sheraton New York Hotel & Towers ,
    • Sheraton New York Towers ,
    • New York City Sheraton
    Add Photo Photos
    Traveller (1488)
    Room & Suite (658)
    Dining (36)
    Hotel & Grounds (876)
    Bathroom (144)
    Business Centre & Event Rooms (15)
    Family and Play Areas (4)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
    Crowne Plaza Times Square Manhattan
    9,662 reviews
    .30 km away
     
    New York Marriott Marquis
    11,105 reviews
    .50 km away
     
    DoubleTree Suites by Hilton Hotel New York City - Times Square
    8,067 reviews
    .42 km away
     
    Hilton Garden Inn Times Square
    7,183 reviews
    .41 km away
     
    Nearby Restaurants
    Le Bernardin
    2,824 reviews
    .09 km away
    Mastro's Steakhouse
    346 reviews
    .13 km away
    Ocean Prime
    308 reviews
    .11 km away
    Ruth's Chris Steak House
    1,149 reviews
    .08 km away
    Nearby Attractions
    Broadway Theatre
    399 reviews
    .20 km away
    Times Square Church
    153 reviews
    .18 km away
    Winter Garden Theatre
    121 reviews
    .17 km away
    Ed Sullivan Theater
    72 reviews
    .18 km away
    Ask a question
    Questions & Answers
    Sam R
    16 September 2017|
    AnswerShow all 5 answers
    Response from Dawn C | Reviewed this property |
    Yes, a 15 minute walk. Of course, cabs are everywhere and EASY to hop into. We used cabs in the evenings. We dressed up for evening meals, so not in comfy walking shoes, then hit our dinner reservation afterwards!
    0
    Votes
    bobjohn21
    23 August 2017|
    AnswerShow all 2 answers
    Response from GreatBen | Reviewed this property |
    Yes, walk to 9th Avenue...there are many restaurants with reasonable prices, off the tourist track, and excellent variety. You can find a diner only I do not know a Chinese buffet.
    1
    Vote
    174lyn
    22 August 2017|
    AnswerShow all 8 answers
    Response from spatel007 | Reviewed this property |
    We paid approximately $25 each all with large suitcases and hand luggage through Go Airlink NYC shared transport.
    0
    Votes
    Room Tips
    "Room too small and in disrepair. AC suboptimal. Room switch was a big disappointment."
    Read review
    "High floor"
    Read review
    "Unless you have a disability, it's probably a good idea to request a non-accessible room"
    Read review
    "Do not expect a spacious room. After all this is NYC. Clean, Pleasant and completely Functional but not..."
    Read review
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