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Sheraton New York Times Square Hotel

8,627 reviews
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Traveller (1617)
Room & Suite (717)
Dining (41)
Overview
  • Excellent32%
  • Very good40%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
“the club lounge”(296 reviews)
“central park”(925 reviews)
“times square”(1,460 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Sheraton New York Times Square Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,627)Write a Review
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Traveller rating
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2,395
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1,289
498
361
Show reviews that mention
All reviewsthe club loungecentral parktimes squaregreat locationnew yorkbusy hotelstarbucks coffeelarge hotelfew blocksbroadway showsrockefeller centersubway stationhigher floorbig applestreet noiseelevatorlobby
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1,041 - 1,045 of 7,057 reviews
Reviewed 7 June 2017

I stay at this property 32+ days in a years time. I love the location because it is convenient to work, attractions and nice restaurants. The staff have always been helpful and courteous. This time my room was well maintained and clean. I have, on...More

Review collected in partnership with this hotel
Thank n2shoebiz
Reviewed 7 June 2017

We came in late and everything was ready for us. The bed made my night. The gym was clean and easy to use. The service in the Club lounge was great. Love the new elevators. Everyone was just so helpful.

Review collected in partnership with this hotel
Thank sifudonaldwong
Reviewed 7 June 2017

This is the worst hotel, with the worst management. Some minor things - bugs in our bathroom, and lots of hair from a previous guest was littered all over bathroom floor. Not a big deal compared to the noise that went on until 4AM from...More

Thank AdBloke
Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 8 June 2017

We're very sorry to hear about your experience at our hotel. Thank you for taking the time to share all of your honest and valuable feedback. We assure you this is not the kind of experience we aim to provide and we will be sharing...More

Reviewed 6 June 2017

We had a wonderful stay at the Sheraton. Check in was easy. My only complaints are the blaring music at the entrance and that they charge four dollars for each checked bag. Inside was quiet but busy. Our room was very quiet even though it...More

Review collected in partnership with this hotel
Thank artymom
Reviewed 6 June 2017 via mobile

This hotel is in a superb location halfway between Central Park and Times Square. I was disappointed in other aspects, however. Arriving early, the only available room was at an upgrade price of an additional $75 for a "club" room, to which I agreed. The...More

Thank Katherine S
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 179 - US$ 493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#106 Family Hotel in New York City
#191 Luxury Hotel in New York City
#197 Romantic Hotel in New York City
#219 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 179 - US$ 493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#106 Family Hotel in New York City
#191 Luxury Hotel in New York City
#197 Romantic Hotel in New York City
#219 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1617)
Room & Suite (717)
Dining (41)
Hotel & Grounds (959)
Bathroom (155)
Business Centre & Event Rooms (12)
Family and Play Areas (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
56jenny
14 January 2018|
AnswerShow all 2 answers
Response from Sharon M | Reviewed this property |
Very convenient to all venues. Bus stop and trolley stop at corner. We travelled on a bus which had to pick up other patrons from the airport. Would much rather had taken a taxi or private car. Sheraton was great. Not sure... More
0
Votes
Kate A
14 January 2018|
AnswerShow all 3 answers
Response from Salman M | Reviewed this property |
Kindly check with the hotel directly as I have not utilized the service or concerned while booked and staying. Thank you
0
Votes
Sadiel9
10 January 2018|
AnswerShow all 3 answers
Response from JordieRFS | Reviewed this property |
I didn't see one in the room but I did call HOUSEKEEPING & they sent someone up with an Iron & ironing board!! Yes, there are very nice toiletries! If you need more....just ask! They are there to please!
1
Vote
Room Tips
"How about some regular as well as decaf?"
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"If you need accessibility, avoid the hotel"
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"Rooms toward the hotel sides are quieter."
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"Rooms were small but it's New York!!"
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