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Sheraton New York Times Square Hotel

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Sheraton New York Times Square Hotel
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6,586 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton New York Times Square Hotel
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Showing 5,214: English reviews
Durham, United Kingdom
Reviewed yesterday NEW

Really enjoyed staying here. Would stay again .Dtinks at the bar are expensive especially a glass of wine. Rooms were very clean and the beds were so comfortable, amazing! I didn't get a chance to visit the gym as didn't have time, I understand it is $10 for guests of the hotel

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Helpful?
Thank Claire C
Rainham
Reviewed 2 days ago NEW

This was an impressive hotel that was not too near and not too far from Times Square and all the hustle and bustle. The room was cleaned to a very high standard every day and all towels replaced daily too. It was the perfect base. A little tip though, there were 4 of us in one room and only 6...

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Helpful?
Thank jobarclay
Bristol, United Kingdom
Reviewed 2 days ago NEW

From our first moment at the hotel all staff where friendly and helpful. The foyer was impressive and inviting. The elevators where clean. All areas where kept exceptionally clean. Nothing was two much trouble. Would love you use the hotel again in the future.

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Helpful?
Thank Debra T
Worcester, Massachusetts
Reviewed 2 days ago NEW

I mentioned to the front desk that we were in NYC for some doctor's appointments. Millie at registration surprised us with a movie voucher, soda, candy and popcorn. All with a kind, hand written note! Wow. Then, we went to the 44th floor lounge for breakfast. Mohammed was friendly, welcoming and a first class host. We won't forget Mille and...

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Helpful?
Thank Mike L a
John D, Social Media Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for your review! Thanks also for your kind words about our location and service (especially, Millie and Mohammed - you made their day(s)!). Please come back and see us again soon. You always are welcome here. Warm Regards, The Sheraton New York Times Square Hotel, Social Media Manager

Bristol
Reviewed 2 days ago NEW

Nice hotel, clean and tidy. Inital customer service very good. Stayed in the hotel for a week, customer service did deteriate throught the stay. When checking out staff did not ask about our stay or make conversation. Also bed was not made properly and milk not topped up. Took 45mins to come up to the room. Bathroom really small too.

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Helpful?
Thank becksterw
John D, Social Media Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for your review! Thanks also for your kind words about our location and cleanliness. We also appreciate your constructive feedback about customer service/staff, and about housekeeping. Thank you for this feedback; we always want to know where we can improve, and how we can better serve our guests. Please come back and see us again soon. You always...

Leicester, United Kingdom
Reviewed 2 days ago NEW

Absolutely excellent hotel, fairly modern and updated. I have no complaints! The Sheraton Hotel was in a great location for easy access to all areas of Manhattan especially with the subway stop right across the road.

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Helpful?
Thank Eleanor G
John D, Social Media Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for your review! Thanks also for your kind words about our location and modernity. Please come back and see us again soon. You always are welcome here. Warm Regards, The Sheraton New York Times Square Hotel, Social Media Manager

Torquay, United Kingdom
Reviewed 2 days ago NEW

Good location for times square about 5 mins walk and 10 to central park. nxt to subway. kept very clean in lobby and rooms. Staff very friendly. our shower wasnt the best and had view of the building opposite( but hey you dont spend much time in your room looking out the window!)The prices of drinks and food very expensive...

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Thank familyalwaysaway39
Charlotte, North Carolina
Reviewed 3 days ago NEW

Just outside of Times Square, this is centrally located on 7th ave. The rooms are pretty classic NYC - smallish but clean. The elevators, with their electronic "optimizer"- is a joke and frustrating. The suite layout has like 5 doors and is a maze to get around as you have to close some rooms just to walk around. Suite 3801/3803...

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Thank babalu w
Carrollton, Texas
Reviewed 3 days ago NEW

Real estate is always about location, but in NYC, so are hotels. This hotel was near every where I needed to go - Broadway shows, Central Park, Carnegie Hall, Time Square, restaurants. I only had to take the subway a few times, because I could walk everywhere else from this hotel. Also, I have never seen elevators like here, but...

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Thank Debbie K
Essex, Connecticut
Reviewed 3 days ago NEW

Fantastic hotel lovely and clean beds are comfortable staff are very welcoming and helpful doorman sorted out taxis to airport at a set price. Didn't eat here as a bit expensive but it is walking distance to times square, diners, cake shops, central park and if you are feeling adventurous the empire state and Macy's.

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Thank kys30

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Effortless travel awaits during your visit to New York City at our Times Square Hotel, located just steps from the Theater District, Sheraton New York Times Square hotel is located between Central Park and Times Square in Manhattan's Midtown business and entertainment district. THE PERFECT NYC MEETING SPACE FOR YOUR EVENT NEEDS Providing a dedicated event staff, redesigned ballroom space and flexible meeting rooms, our NYC meeting space can make your event a total success. 60,000 sq ft of premium meeting space, 43 rooms, customized food and beverage services and more. ... more   less 

Additional Information about Sheraton New York Times Square Hotel

Address: 811 7th Avenue 53rd Street, New York City, NY 10019-6002 (Formerly Sheraton New York Hotel)
Region: United States > New York > New York City > Midtown
Price Range: ₹ 14,652 - ₹ 33,873 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New York Times Square Hotel 4*
Number of rooms: 1800
Reservation Options:
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Also Known As:
Sheraton New York Hotel And Towers
Sheraton New York City
Sheraton Hotel New York
Sheraton New York Hotel & Towers
Sheraton New York Towers
New York City Sheraton
Hotel Style:
#42 Green Hotel in New York City
#185 Luxury Hotel in New York City
#202 Romantic Hotel in New York City
#218 Family Hotel in New York City
#225 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New York Times Square Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the features are a little dated but the rooms are comfortable and the beds are the usual Sheraton quality which allows for a good night's sleep.”
 of 5 bubbles Toddy536, 18 Feb 2017 | Read review
“Ask for Queen size beds! If we were doing this again, I wouldn't have 4 people in one room, the bathroom isn't big and the towel situation was touch and go.. But a very satisfactory experience. No complaints.”
 of 5 bubbles trampess, 18 Feb 2017 | Read review
“I got stuck in the lift and when I reported it I was told I would receive a telephone call from manager but I have not.”
 of 5 bubbles K2821CLclairec, 18 Feb 2017 | Read review
“Take earplugs if things like aircon/fan and looflush noise disturb sleep ”
 of 5 bubbles jobarclay, 17 Feb 2017 | Read review
“Ask for a room higher the better and maybe one at front of hotel.”
 of 5 bubbles familyalwaysaway39, 17 Feb 2017 | Read review
5 of 5