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The Manhattan at Times Square Hotel

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6,279 Reviews from our TripAdvisor Community

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There are newer reviews for The Manhattan at Times Square Hotel
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Showing 4,133: English reviews
Reviewed 21 September 2016 via mobile

Overall if location and room size are important it's a great place, mins from time square, 5th, brant park etc Very poor check in experience (rooms not ready until after 9pm) with far too few check in staff Rooms are big by all Manhattan standards though and clean if not a little tired Rooms need a good airing and commons...

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Helpful?
Thank DarBuc
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, thank you for sharing your feedback. Although we're glad to hear you liked our great location and spacious rooms, it's disappointing to hear you aren't completely satisfied with your stay. Providing our guests with exceptional service and a clean environment is something we take seriously. Please know your feedback will be addressed with the appropriate members of our...

Reviewed 21 September 2016 via mobile

I chose this hotel just becasue of the location and it paid off. It's a 5-min walk from the times square and the property is surrounded by all kinds of shops and restaurants. There is also a metro station in a 2-minute distance. The rooms are spacious but they need a little refurbishment IMO. The hotel does not have any...

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Helpful?
Thank Anindya C
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for sharing this great review, Anindya. We are delighted to hear you had a wonderful stay with us at The Manhattan. We'd have to agree with you on our location; we love it, too. We are so lucky to be located closely to Times Square and other amazing landmarks. It really makes sightseeing so convenient, and we are...

Reviewed 20 September 2016 via mobile

I've been traveling on business for more than 20 years both here and abroad, and I've stayed at all kinds of hotels, both big and small, fancy and plain, high end and low budget. This hotel was by far the biggest dump I've ever seen. I had to move out of my first room the day after I checked in,...

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Helpful?
4Thank Linda B
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

We appreciate the time you took to write a review for us, Linda. We are deeply disappointed to hear about your stay with us. While we are so glad that our wonderful staff could accommodate you nicely, it is very upsetting to hear about the rest of your experience. We will certainly bring these issues with the rooms to our...

Aylesbury, United Kingdom
Reviewed 20 September 2016 via mobile

Just got back today from a 4 day stay at this hotel. The location is superb a 5 minute walk from Times Square. The hotel is a little dated with peeling to some wallpaper and a little bit of TLC needed in some areas, our room was great, 21st floor 2147, great views and very quiet , bed was comfy...

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Helpful?
1Thank Mrn474
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, Thank you for sharing the excellent feedback with us. We're delighted to hear that you enjoyed your stay at The Manhattan at Times Square Hotel. It's wonderful to know that you appreciated our convenient location, quiet atmosphere, and comfortable accommodations. We're happy to know that you found the amenities offered to you to be valuable throughout your visit...

Reviewed 20 September 2016 via mobile

It was such a pleasure to meet John at the breakfast bar today, what a lovely team they make between Mohammed and him. They kept all customers happy with their friendly nature and service. We wish them well. The hotel is in the best location.

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Helpful?
Thank Aelian G
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the excellent feedback, Aelian. It was a pleasure hosting you at The Manhattan at Times Square Hotel. We're especially happy to know that both John and Mohammed's kind service left such a memorable and lasting impression. We're glad to know that you appreciated our convenient location, too! Thanks again for sharing your thoughts with us. We look...

Reviewed 20 September 2016 via mobile

Mohamed is excellent. With such friendly service he makes you feel so much at home. We enjoyed talking to him and listening to his stories. Chatting with him over breakfast, It was so easy to connect with him, from Bangladesh where we do a lot of business. What a small world. Keep up the great work Mohamed Cheers

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Helpful?
Thank Aelian Joyce G
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for sharing the delightful review, Aelian. We're happy to hear that you had a wonderful visit to The Manhattan at Times Square Hotel. It's great to know that you appreciated the excellent service provided to you by Mohammed. We think he is great, too, and we'll be sure to let him know about the positive impact he had...

Reviewed 20 September 2016 via mobile

I and my daugther love to be in this Wonderful Hotel. We like the breakfast here every day. The employee is very nice and polite like Mohammed. The bedroom is fine. The housekeeper cleans well our room. We are from Brazil Santos and São Paulo and when we return to the beautiful New York we will stay in this Hotel...

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Helpful?
Thank EmilceStarling
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, We appreciate you taking the time to share the outstanding feedback regarding your stay at The Manhattan at Times Square Hotel. It was a privilege hosting you and we're delighted that you came all the way from Brazil to explore New York City. It's wonderful to know that you and your daughter appreciated our wonderful staff, namely Mohammed....

Reviewed 20 September 2016 via mobile

Really good ! Especially the service of mohammed at the breakfast ! Really nice person ! We loved this hotel! Is beautiful, its ubication is perfect ! , we absolutly recomended ! Also the people is so nice , and you hace everything you need to soend a wonderful time in new york. The times square gives u a lot...

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Helpful?
Thank Kathe B
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for sharing with us, Kathe. We're delighted to know that you were so pleased with your stay at The Manhattan at Times Square Hotel. It's great to hear that our lovely team members, like Mohammed, provided you with such wonderful service throughout your visit. We agree that our location is just perfect for our guests looking to navigate...

Reviewed 20 September 2016 via mobile

Nothing particularly bad to say but nothing particularly good either, average in all aspects. The aircon in room was noisy and one side was loose, staff was friendly but everything else just plain. Found it a bit expensive but can understand that because of the close proximity to times square.

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Thank Jean N
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for your feedback, Jean. It was a pleasure hosting you at The Manhattan at Times Square Hotel. We're glad that we were able to accommodate you during your time in New York and provide you with a centrally located place to stay as well as great service from our staff. We're confident in our ability to provide you...

Dublin, Ireland
Reviewed 19 September 2016

Spent 5 nights here in September 2016. Location wonderful. Hotel requires huge renovation, room good size but so tatty - dirty walls and carpets (in bedroom and corridors) , bathroom from the 1970s, noisy air conditioning. Also - an extra charge of almost 25 dollars per room per night for Wifi, water and use of the fitness center - where...

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Helpful?
2Thank Fiona G
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

We're deeply disappointed to hear about your experience, Fiona. We always strive to provide our guests with a fun and stress-free experience. You should feel at ease when you're on vacation. It's unfortunate to hear your stay was not up to par with the high standard we're accustomed to sharing with our guests. We will address your review and concerns...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more   less 

Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: ₹ 9,278 - ₹ 23,330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manhattan at Times Square Hotel 4*
Number of rooms: 689
Reservation Options:
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Hotel Style:
#185 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Manhattan at Times Square Hotel staff and other travellers.
326 questions
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Dunfermline, Scotland

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Questions? Get answers from The Manhattan at Times Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The upper floors are a little quieter”
 of 5 bubbles 348suzanned, 14 Jan 2017 | Read review
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 of 5 bubbles , 11 Jan 2017 | Read review
“Our 17th floor room had a great view!”
 of 5 bubbles omay5, 9 Jan 2017 | Read review
“Pay for executive class if you want a nice room”
 of 5 bubbles lindadub2017, 9 Jan 2017 | Read review
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