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The Manhattan at Times Square Hotel

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6,816 Reviews from our TripAdvisor Community

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There are newer reviews for The Manhattan at Times Square Hotel
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Showing 4,461: English reviews
Reviewed 31 January 2017 via mobile

I am staying for the third time in last six months and every time I see lots of improvement.. This time I found the rooms more clean and smelling fresh .. washrooms are much cleaner than last time. Five star to Mohamed Choudhary at coffee shop.. He makes all the guest feel welcomed and special. Thankyou

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Helpful?
1Thank Peter K
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the 5/5 review, Peter. We're thrilled to hear that you had such an amazing stay with us. It's wonderful that you've noticed improvement in the hotel over the last six months. That's what we like to hear. Mohamed is an asset to our team so it comes as no surprise that he took such great care of you....

Reviewed 31 January 2017 via mobile

We arrived and were greeted by rude staff who rushed us through check in...We couldnt understand Rose Jeans broken English which only annoyed her more and made her even more rude. We were never told anything about breakfast so we never saw it or had it. After rushing to the room and out to the show we later returned to...

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Helpful?
6Thank suzesperbs
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, we appreciate your feedback. We're deeply disappointed to hear about the problems you faced during your stay with us. We strive to offer our guests quality service and convenience. However, your experience is not on par with the service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be addressing your concerns...

Wesley Chapel, Florida
Reviewed 31 January 2017 via mobile

I recently visited New York City with my fiancé and we stayed at the Manhattan at times square hotel. The hotel is in walking distance of the square and is also conveniently located around other tourist attractions. Once we arrived at the hotel we were able to leave our bags there and check out the city since our check in...

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Helpful?
2Thank jennyrivers0600
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the excellent review, Jenny. We're thrilled to hear that you had such an amazing stay with us. It's wonderful that you enjoyed our central location and we hope you were able to explore New York. We're also very pleased that our team was friendly and accommodating - that's what we like to hear. Mohammed is an asset to...

Reviewed 30 January 2017 via mobile

the hotel was really nice and the staff are so professional especially *Mohammed chowdhuny* he was so nice to us and helpful i will come again for sure i really recommend it ------ lovely service ^___^

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Helpful?
1Thank miiirn
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the perfect review. We're delighted to hear that you had such an exceptional stay with us. It's wonderful that our team provided you with friendly service - that's what we like to hear. Mohammed is an asset to our team so it comes as no surprise that he took such great care of you. We're looking forward to...

Chattanooga, Tennessee
Reviewed 30 January 2017 via mobile

All of the staff, especially Muhammad at check in was helpful and wonderful. We had such a special time celebrating my husband's 40th birthday in New York City staying at the Manhattan at Times Square hotel. We will definitely stay here again in the future.

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Helpful?
1Thank monicapemb78
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the perfect review, Monica. We're thrilled to hear that you had such an amazing stay with us. It's wonderful that our team was helpful and we hope they were able to accommodate you in any way possible. We're so glad that you chose to celebrate your husband's birthday with us. We're looking forward to seeing you again soon...

Reviewed 30 January 2017 via mobile

The hotel's location smack dab in the middle of 7th Avenue a stone throw away from Time Square is excellent! Also the staff are very helpful, especially Mohammed Chowdhury at the breakfast station. As for the rooms, they are decently sized and equipped. However, the overall style and state of the upper floors and rooms really clash with the elegant...

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Helpful?
2Thank Moe I
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the 5/5 review, Moe. We're delighted to hear that you had such an exceptional stay with us. It's wonderful that you enjoyed our central location and we hope you were able to explore New York. We're also very pleased that our team provided you with friendly and helpful service. That's what we like to hear. We'd love to...

Reviewed 30 January 2017 via mobile

He was very welcoming, warm and attentive to our needs. He provide detail informations. A great leader and managerial skills. It's nice to know when traveling that you encounter great friendly customer services. Thank you Eddie! You are a super star.

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Helpful?
Thank Julisita S
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the 5/5 review, Julisita. We're delighted to hear that you had such an amazing stay with us. Eddie is an asset to our team, so it comes as no surprise that he took such great care of you. We'll be sure to share your kind words with him. We'd love to have you back soon for another fantastic...

Egypt
Reviewed 30 January 2017 via mobile

Mohammed choudhuny is really friendly and helpful 👌🏻great job keep it up😊😊he's really super amazing and the service is really good👍🏻I would like to give him 10 stars but it's only 5 stars😭GREAT JOB👌

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Helpful?
Thank hieedy
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the perfect review. We're thrilled to hear that you had such an exceptional stay with us. Mohammed is an asset to our team so it comes as no surprise that he took such great care of you. We'll be sure to share your kind words with him. We're looking forward to seeing you again soon. Thanks for sharing...

Reviewed 30 January 2017 via mobile

Mohammed and john were the best of this hotel they've attended me like a king.👏🏻 the hotel wasn't very bad but they forgot to tidy our bed one night 😔 and the breakfast was a little bit incomplete, so this things make me take a decition that this guys were the best of my hotel.

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Helpful?
Thank lautaro a
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the 5/5 review, Lautaro. We're delighted to hear that you had such an incredible stay with us. It's wonderful that our team provided you with excellent service - that's what we like to hear. However, we take concerns very seriously and we'll be addressing yours with the appropriate members of our team. We'd love to see you again...

Alexandria, Egypt
Reviewed 30 January 2017 via mobile

I like this hotel very much specialy mohammed chowdhuhy his service was so good,he is amazing and helpful.I was so glad to have such an amazing person in my trip.I hope i can come again to thank him for this amazing service

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Helpful?
Thank yehia25
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, thanks for the 5/5 review. We're thrilled to hear that you had such a fantastic stay with us. Mohammed is excellent at his job, so it comes as no surprise that he took such great care of you. We'll be sure to share your kind words with him. We're looking forward to your next stay with us for...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free Internet
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more   less 

Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: ₹ 12,785 - ₹ 25,763 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manhattan at Times Square Hotel 4*
Number of rooms: 685
Reservation Options:
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Hotel Style:
#181 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Manhattan at Times Square Hotel staff and other travellers.
368 questions
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Dunfermline, Scotland

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Questions? Get answers from The Manhattan at Times Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher rooms have better views but do get hot! floors 5&6 (i think) have a private lift”
iamcharl0tte, 27 Apr 2017 | Read review
“Lower floors are apparently renovated. (This is what they show images of in the lobby)”
F6926WAjamesr, 26 Apr 2017 | Read review
“Use visitor pictures when booking and not the hotel photos, these are very misleading”
243angiew, 26 Apr 2017 | Read review
“Ask for a corner room. We were on the eigth floor and windows on two sides. Fun to watch what was happening on 7th avenue.”
bfamily4b, 22 Apr 2017 | Read review
“booked through Travelzoo on special, $86 per night, but lots of add on taxes and fees”
Miser, 20 Apr 2017 | Read review
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