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The Manhattan at Times Square Hotel

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Traveller (2239)
Room & Suite (828)
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Overview
  • Excellent44%
  • Very good24%
  • Average17%
  • Poor8%
  • Terrible7%
Travellers talk about
“breakfast bar”(230 reviews)
“times square”(1,189 reviews)
“great location”(917 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Concierge
4 Star Hotel
All hotel details
Additional information
Offers from The Manhattan at Times Square Hotel
Special Offer: 15% OFF + 3 FREE REWARDS
Hotel deals
Offers from The Manhattan at Times Square Hotel
Special Offer: 15% OFF + 3 FREE REWARDS
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,322)
There are newer reviews for The Manhattan at Times Square Hotel
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6,136 results
Traveller rating
2,626
1,330
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2,626
1,330
1,031
578
571
Show reviews that mention
All reviewsbreakfast bartimes squaregreat locationgrab and gonew yorkcentral parkearly checkrockefeller centerfew blocksmohammeddollydoloresmanhattanalambroadwaysubwayconcierge
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221 - 225 of 6,136 reviews
Reviewed 5 weeks ago via mobile

Unbelievable welcome given to me when I checked into The Manhattan! I have been all over the world and never seen the level of energy and passion that Linda and Manager Star have for their position and the role they play in making a difference...More

Thank renees892018
Response from Brendan M, General Manager at The Manhattan at Times Square HotelResponded 4 weeks ago

Thank you for the lovely review, Renee. It's excellent your time with us was so fantastic. We're thrilled our team took such wonderful care of you. Linda and Star are treasured members of our team so it's not surprising you felt so welcome and comfortable....More

Reviewed 5 weeks ago via mobile

Senka did a wonderful job helping me get checked in. I was attending a conference across the street at the Sheraton and she definitely make me appreciate staying here versus the Sheraton. I made a great choice. Thank you! Mr. BlakleyMore

Thank Blake B
Response from Brendan M, General Manager at The Manhattan at Times Square HotelResponded 4 weeks ago

Thank you for the excellent review, Blake. We're thrilled your time with us was so amazing. We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that Senka took such wonderful care of you and made you...More

Reviewed 5 weeks ago

March 28th my 13 year Daughter and I embarked on our journey from San Diego to New York for a mother daughter trip with my Aunt and 17 year old cousin, my Aunt arrived earlier in the day and when I landed for my flight...More

1  Thank Becca C
Response from Brendan M, General Manager at The Manhattan at Times Square HotelResponded 4 weeks ago

We appreciate you taking the time to share your feedback, Becca. Your experience is not up to the quality and standard we usually provide for our guests. It's unfortunate you had such challenges with your billing and that your refund hasn't been processed yet. Please...More

Reviewed 5 weeks ago via mobile

Mohammad and Manager Starema were a great help during my stay as I celebrated my friends 26th birthday. The hotel is nice and the customer service I received was exceptional. Looking forward to my return.More

Thank MaruMasikhwa
Response from Brendan M, General Manager at The Manhattan at Times Square HotelResponded 4 weeks ago

Thank you for the wonderful review, Maru. It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond...More

Reviewed 5 weeks ago via mobile

Checked Into the hotel and was serviced by Manager Starema and Mohammad I truly loved my experience and would definitely recommend coming back. I even received a few amenities from the front desk teamMore

Thank Shani S
Response from Brendan M, General Manager at The Manhattan at Times Square HotelResponded 4 weeks ago

Thanks for the amazing review, Shani. It's excellent your time with us was so fantastic. We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job. We look forward to hosting...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Internet
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast included
Business Centre with Internet Access
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 174 - US$ 443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Best Value Hotel in New York City
#169 Luxury Hotel in New York City
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 174 - US$ 443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Best Value Hotel in New York City
#169 Luxury Hotel in New York City
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (2239)
Room & Suite (828)
Dining (20)
Amenities (10)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
torontoduncan
15 May 2018|
AnswerShow all 5 answers
Response from Ziad76 | Reviewed this property |
The place is old and for sure needs renovation but we didn’t experience any foul smell
1
Vote
turpinmaree
30 April 2018|
Answer
Response from Andres W |
No you must use room service
0
Votes
Jenny T
28 April 2018|
AnswerShow all 6 answers
Response from snickel123 | Reviewed this property |
Not sure. We arrived via air and shuttle service.
0
Votes
Room Tips
"Stay at the Executive Floor!"
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"Go somewhere else."
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"Ask if you will be located at one of the renovated rooms or the old dirty ones."
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"Balcony room"
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