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The Manhattan at Times Square Hotel

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6,297 Reviews from our TripAdvisor Community

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There are newer reviews for The Manhattan at Times Square Hotel
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Showing 4,142: English reviews
Reviewed 1 week ago via mobile

Mohammad in reception was very attentive respectful and waive my early check in fee knowing that I had just come inn from my arriving flight to NY. The room was excellent. Everyone at the hotel was really nice and pleasant

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Helpful?
Thank Angelica M
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the 5/5 rating, Angelica. We're happy you had such a lovely stay with us. We endeavor to go above and beyond to ensure our guests have a memorable experience. Your praise for our team lets us know we're doing our job. Mohammad is a valued member of our team so it's no surprise our team took such...

Reviewed 1 week ago

We had a very nice room but dust sitting on smoke detector which was wall mounted was disappointing.. hotel doesn't have a restaurant which would have been nice however there's plenty of restaurants/eateries close by to choose from. Staff were friendly and helpful. Hotel is within walking distance to many attractions including Central Park

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Helpful?
1Thank Peter R
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

We appreciate the feedback, Peter. It's great you enjoyed our proximity to so many of the city's best attractions. We're happy our team made you feel so welcome and assisted you in any way. However, we regret that your rooms weren't refreshed properly. We hold ourselves to a higher standard. We hope to share a more positive experience with you...

Grays Essex
Reviewed 1 week ago

I read a lot of reviews before visiting and was slightly nervous as there were quite a lot of negative ones. But for the money we paid and the amount of time we actually spent in the room I would highly recommend this hotel and would definitely stay again! I do agree that it does need updating and that the...

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Helpful?
Thank Pink85
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, We're happy you had such a pleasant experience with us. We strive to offer top-notch service and convenience for our guests. It's lovely you enjoyed our comfortable rooms and amenities. That's what we like to see. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. We aim to please. We...

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

We've just arrived home from a 3 night stay here. We absolutely loved it. The staff were lovely, Alyson and Mohammad in particular stood out for us, they were fantastic and couldn't do enough for us. Our room was on the 20th floor and it was fine. The location of this hotel is perfect!! Just a few seconds from Times...

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Helpful?
Thank A TripAdvisor Member
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, Thank you for the outstanding review. We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're...

Reviewed 1 week ago

This hotel should not be rated so high. My family and I spent a week in January 2007 and felt cheated. The hotel has renovated the lobby, fitness center and two executive floors but the rest of it is quite honestly deteriorated, the photos you see on the site of the standard room are just the same, just add about...

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Helpful?
2Thank Amelia L
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

We appreciate the feedback, Amelia. It's unfortunate your time with us was less than ideal. Your experience is not on par with the standard we're accustomed to sharing with our guests. We're disappointed your rooms weren't refreshed properly and didn't meet your expectations. We hold ourselves to a higher standard. We regret that you didn't notice all fees associated with...

Reviewed 1 week ago via mobile

we had a wonderful stay in this hotel. we checked in pretty late but the staff were very helpful and ensure we could get our rest asap. the room was tidy and we had a lovely view of times square. as soon as we checked out, mohanmad was absolutely very helpful. he is definetly a star!

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Helpful?
Thank 594aishay
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the perfect review. We're delighted to hear that you had such a great stay with us. Our team works very had to accommodate our guests, so it comes as no surprise that everyone took such good care of you. We're also pleased to hear that you enjoyed your room and the view of Times Square - it's truly...

London, United Kingdom
Reviewed 1 week ago via mobile

We had a very good stay which was improved even more by the excellent service of Mohammed Chowdhury at the breakfast bar who organised our breakfast extremely quickly and efficiently despite being the only one working with a very long que! This was particularly helpful for us as we had a busy morning and needed to be out of the...

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Helpful?
Thank ameliac12345
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the wonderful review, Amelia. It's fantastic you had such a lovely experience with us. We strive to offer top-notch service and convenience for our guests. It's lovely our team made you feel so welcome and assisted you in any way possible. Mohammed is a valued member of our team so it's no surprise he took such good...

Woodbridge
Reviewed 1 week ago via mobile

We have just returned from our recent trip to NYC, and as first time visitors to this wonderful city we were very happy with our stay at The Manhattan at Times Square. The location was easy to get to via the air train and subway right from JFK. We were a very short walk from Times Square and Many Broadway...

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Helpful?
Thank Lisa S
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the wonderful review, Lisa. It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see. We're happy our team could go above and beyond to ensure you had a memorable experience. We aim to please. We're...

Sydney, Australia
Reviewed 1 week ago via mobile

Myself & my fiancé recently stayed at the Manhattan at Times Square New York. It was our first trip to New York & we had an AMAZING time. I can't say enough wonderful things about the Manhattan at time square hotel. We were given an AMAZING room by such a lovely lady by the name of Latisha. Latisha went above...

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Helpful?
Thank NSPERRY
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, Thank you for the outstanding review. We're delighted your experience with us was so wonderful. We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're...

Houston, Texas
Reviewed 1 week ago

We requested twin beds and got a king. There was no heat in the room so we called the front desk. It was after 10 p.m. so no one answered. We called again the next day and all that was required were new batteries in the thermostat. WiFi did not work because you sign in using your last name and...

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Helpful?
Thank CentauraHouston
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, We appreciate the feedback. It's unfortunate your time with us was less than ideal. We strive to offer quality service and convenience for our guests. Your experience is not on par with the standard we're accustomed to sharing with our guests. We're disappointed our team didn't go above and beyond to assist you and that our rooms didn't...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more   less 

Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: ₹ 9,345 - ₹ 23,464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manhattan at Times Square Hotel 4*
Number of rooms: 689
Reservation Options:
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Hotel Style:
#185 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Manhattan at Times Square Hotel staff and other travellers.
327 questions
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Dunfermline, Scotland

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Questions? Get answers from The Manhattan at Times Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a corner room”
 of 5 bubbles 282judyg, 21 Jan 2017 | Read review
“Corner Rooms are large and quiet.”
 of 5 bubbles mccabejj, 20 Jan 2017 | Read review
“Go to a different hotel”
 of 5 bubbles 172pamelam, 19 Jan 2017 | Read review
“The upper floors are a little quieter”
 of 5 bubbles 348suzanned, 14 Jan 2017 | Read review
“If the in-house continental breakfast doesn't appeal then try Applebees which is close by and offers good value”
 of 5 bubbles U7498GZpeterr, 12 Jan 2017 | Read review
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