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Paramount Hotel Times Square New York

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Traveller (1478)
Room & Suite (819)
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Overview
  • Excellent19%
  • Very good33%
  • Average23%
  • Poor13%
  • Terrible12%
Travellers talk about
“times square”(772 reviews)
“rooms are small”(169 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from Paramount Hotel Times Square New York
Special Price: 15% OFF + 3 FREE REWARDS
Hotel deals
Offers from Paramount Hotel Times Square New York
Special Price: 15% OFF + 3 FREE REWARDS
Hotel deals
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Reviews (5,265)
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All reviewstimes squarerooms are smallthe theater districtfantastic locationcentral parknycbroadwaysubwayhipavenue
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191 - 195 of 3,498 reviews
Reviewed 3 February 2018 via mobile

worst hotel in the world. Extremely small room. Very rude attendants, internet does not catch well! I will never go back and do not recommend anyone to come back even in the promotion. the disgust of this hotel is not worth the economyMore

1  Thank Feralmeida
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded 4 February 2018

We appreciate the time you took to give us feedback, Feralmeida. Our staff takes a lot of pride in the one of kind service we provide. It's very disappointing to see your experience with us was not the standard we're accustomed to sharing. We always...More

Reviewed 3 February 2018 via mobile

My Mrs booked us a 5 night trip to New York staying at the Paramount. The hotel was built in the 1920s and went under a refurb with £ms spent in 2009, were it was spent i do not know. The front of the hotel...More

Thank Michael S
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded 4 February 2018

We appreciate the feedback, Michael. It's unfortunate your time with us was anything less than ideal. We strive to offer quality service and convenience for all of our guests. We're happy you enjoyed our comfortable beds despite the problems you had with our lighting. We...More

Reviewed 3 February 2018 via mobile

We stayed here for 3 nights in late January. On arrival we were met by a very friendly lady at reception. She offered us the option to upgrade our room at this point but we decided against it. Mistake. When we got to our room...More

Thank Donnacha C
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded 3 February 2018

Thank you for taking the time to share your feedback, Donna. We're happy to hear you enjoyed our service. However, we're disappointed your time with us was less than ideal and that you had such challenges with our rooms. We care about the satisfaction of...More

Reviewed 2 February 2018

Room is too small. Lacks any amenities, even the basic ones. Wish they had coffees and teas and coffee maker and perhaps a fridge. We were there for the 60th Grammys, so most things were close, and the proximity to Times Square was awesome!More

Review collected in partnership with this hotel
Thank Ban_SB
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded 3 February 2018

Dear Guest, Thank you for the 4/5 review! It's excellent you enjoyed your time with us so much! We're delighted you appreciated excellent location. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our rooms with our...More

Reviewed 2 February 2018

As a woman traveling to NY on business I always feel safe with the security staff at the Paramount. Entire staff is always helpful and friendly. I had left my key card in my room and the front desk and security quickly helped me to...More

Review collected in partnership with this hotel
Thank pat729
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded 3 February 2018

Thanks for the fantastic review, Pat! It's excellent you had such an amazing stay with us! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 163 - US$ 450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#228 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 163 - US$ 450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#228 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (1478)
Room & Suite (819)
Dining (72)
Amenities (63)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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les1066
10 May 2018|
Answer
Response from leli67 | Reviewed this property |
Yes I went from Edinburgh/Dublin/ jfk & it was fantastic
1
Vote
les1066
6 May 2018|
AnswerShow all 3 answers
Response from Zakcoops81 | Reviewed this property |
I paid £35 facilities fee per night when booking so I was aware of this charge even though I didn't use the facilities mentioned & then was faced with an extra $80 per night fee when I checked in.
0
Votes
Room Tips
"Didn't matter"
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"apparently, rooms on the back side have less street noise/may be quieter, but there may be noise from..."
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"No restaurant and 3rd floor views of a building"
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"As Close to the Top as possible, Street Noise is Loud."
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