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Paramount Hotel Times Square New York

5,054 reviews
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Traveller (1372)
Room & Suite (810)
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Overview
  • Excellent19%
  • Very good34%
  • Average23%
  • Poor12%
  • Terrible12%
Travellers talk about
“times square”(770 reviews)
“great location”(571 reviews)
“rooms are small”(167 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,054)Write a Review
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1 - 5 of 3,348 reviews
Reviewed yesterday

This is the third time i have stayed at the Paramount. The location is perfect place to start exploring. The hotel is a old style with plenty of charm. The hotel is clean and value for money. The room is are small the bathroom is...More

Review collected in partnership with this hotel
Thank Moloch9
Reviewed 2 days ago

We stayed for 3 nights....very dark and dingy when you go in...the decor very tired. The rooms are tiny...beds are small. We complained and they moved us to floor 19 to the penthouse...the rooms were not much better....bathrooms also awful.More

Thank Dorito78
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded yesterday

We appreciate your feedback, Dorito78. It's unfortunate your time with us was less than ideal. We regret that our rooms didn't meet your expectations. We do offer a variety of room sizes and would be happy to help you choose one which better suits your...More

Reviewed 3 days ago

Birthday for college pals ...we're 60 somethings. great Times Square locale. ... rooms need to be updated ...Doorman Rich was Very helpful and friendly and took excellent care of the car, helped with info and directions remembered our names and was overall awesome!!More

Review collected in partnership with this hotel
1  Thank mrsgoodhue001
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded 2 days ago

Thank you for the 4/5 rating, mrsgoodhue001! We're happy you had a pleasant stay with us and appreciated our helpful, friendly staff. It's unfortunate you had such challenges with our accommodations. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves...More

Reviewed 3 days ago

The location is perfect! The staff was AWESOME!! Every person we came in contact with was so very nice & helpful!! Rich was great and so helpful at the front doors! The concierges we great & helpful! The front desk staff was very nice! Even...More

Thank Debra W
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded 2 days ago

Thanks for the excellent review, Debra! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our friendly, helpful staff and accommodations as well as our great location. That's...More

Reviewed 3 days ago via mobile

Amazing location 1 minute walk from the heart of time square! Can catch a tour bus within 2 minute walk. We had a room with two doubles which I would recommend as sounds like its a bigger room than some. I’d suggest taking a hair...More

1  Thank starymanda
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded 2 days ago

Thanks for the great review and rating, starymanda! We're happy that your overall stay with us was enjoyable and that you were able to take advantage of our excellent location. It's great that you appreciated our spacious rooms and we certainly look forward to welcoming...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 123 - US$ 389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#227 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 123 - US$ 389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#227 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (1372)
Room & Suite (810)
Dining (72)
Amenities (63)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
han2797
11 February 2018|
AnswerShow all 3 answers
Response from Naomi b | Reviewed this property |
I would definitely recommend upgrading to a queen room, they are far more spacious and you will have a better experience. Don’t believe the poor reviews I have stayed in far worse hotels.
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londonflashpackers
22 January 2018|
Answer
Response from Richard H | Reviewed this property |
I would think you should go on their web site for the customer services e mail address. We had a problem with money oved back to us and still waiting for it to come, so keep on at them because they don’t like paying you... More
1
Vote
donnatmiller
18 January 2018|
AnswerShow all 4 answers
Response from jemils | Reviewed this property |
Hi yes both rooms that I was placed had safes
1
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Room Tips
"ask for a bigger room"
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"The higher the room the better the view."
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"Go to a different hotel"
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"The rooms are small, choose one with a bigger bed if you think you'll need more space."
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