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Millennium Broadway New York Times Square

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5,002 Reviews from our TripAdvisor Community

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There are newer reviews for Millennium Broadway New York Times Square
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Showing 3,937: English reviews
Phoenix, Arizona
Reviewed 27 March 2013

Upfront service is OK but not back-end service. I first talked to frond desk about AA (American Airline) reward program and seemed they have no idea about it. But they confirmed when checked-in. Two months past and no mile posted on my AA Acct. I called customer svc and left messages (unlikely to reach back-end svc) and emailed them too....

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Helpful?
Thank Amoy Y
EmilyRF, Executive Assistant to the General Manager at Millennium Broadway New York Times Square, responded to this review

Dear Mr. Amoy, Once again I apologize for the inconveniences you experienced. As mentioned I reached out to you on behalf of the General Manager and our Front Office was able to get in contact with American Airlines Loyalty to ensure your points were provided to you on their behalf. Should you have any questions at all please do not...

london
Reviewed 25 March 2013

The best thing about this hotel is its location. It is IN Times Square. We just got back from here and couldn't believe how amazing the location was! We could go back to the hotel a few times during the day to drop off bags/use toilets just because it was that easy! We never even needed to take a taxi....

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Thank sss27
Canada and Australia
Reviewed 25 March 2013

My husband and I stayed here for 4 nights. good value for such a central spot. easy to get to from the airports via taxi and also subway. This hotel is absolutely perfect for a central stayover in NY. Walk to the theatres, times square, the subway and to 'The Rock'. Staff pleasant and the bedroom clean and well kept....

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Thank smiley2000
New York
Reviewed 24 March 2013

Review collected in partnership with Easytobook.com
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Thank marymollyLondon
EmilyRF, Executive Assistant to the General Manager at Millennium Broadway New York Times Square, responded to this review

Washington DC, District of Columbia
Reviewed 22 March 2013

If you are looking for a hotel right in Times Square this is a great hotel. It'd get a 5 stars for location if that's where you want to stay. The staff at the front desk were friendly at check-in and check-out. The restaurant staff was also friendly. Although I was surprised that there were no express check-out options. I'm...

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4Thank loveshak22
EmilyRF, Executive Assistant to the General Manager at Millennium Broadway New York Times Square, responded to this review

Please allow me to apologize that you did not have a pleasant stay with us. I assure you that this is not the standard we hold our hotel to. I would like to further investigate your concerns and ensure this is not a reoccurring issue for future guests. Please contact me at erodriguez-febles@mill-usa.com with the full name on your reservation...

Los Angeles, California
Reviewed 21 March 2013

The location can't be beat! This property is located a block right off Times Square. The staff was nice except the bartender in their lounge (a curly haired guy) with an attitude that his "stuff" didn't smell and we the patrons were doing him a favor by being there! What ever happened to good old customer service? My traveling companion...

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Helpful?
3Thank Sid k
EmilyRF, Executive Assistant to the General Manager at Millennium Broadway New York Times Square, responded to this review

Please allow me to apologize that your experience was anything less than excellent. Customer Service is an important asset to our hotel and I would like to follow up on the concerns you have mentioned. Please contact me directly at erodriguez-febles@mill-usa.com with the full name on your reservation and the dates of your stay. I look forward to speaking with...

London, United Kingdom
Reviewed 21 March 2013

We are staying at this hotel...... It's day 4 and I cannot say a bad thing about this hotel. The location is excellent!!! Times Square end of the street..... Concierge is friendly n always happy to help..... N so is room service.... Definitely stay here

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Thank hansa06
EmilyRF, Executive Assistant to the General Manager at Millennium Broadway New York Times Square, responded to this review

We are pleased your stay has been an excellent experience and the staff has been very helpful. We look to ensure that all of our guests have a memorable experience and are able to get all the information or assistance they need. We look to welcome you as our guests in the near future. Kind Regards, Emily

Star, Mississippi
Reviewed 20 March 2013

Stayed here March 12 - 17. Got a deal on Hotwire for $170 a night. The location is fantastic and the hotel was fine. The hotel staff were very friendly and helpful. The furniture was a little dated but the bed was really comfortable. The room was clean and plenty of towels. The view was great, I could see GMA...

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1Thank BCH4ever
Dundee, United Kingdom
Reviewed 20 March 2013

stayed at this hotel recently very nice and clean , staff helpful .nice rooms only no tea/coffee making facilities ,which would have been nice .i dont think guests should have to pay extra for this. great outside surroundings .near hotel . also warmer duvets needed on beds. i would visit this hotel again .

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1Thank niki1329
New York City, New York
Reviewed 19 March 2013

I stayed at this hotel 2 times recently on business. The front desk staff was very friendly and helped get me a King bed both times, which I appreciated. However, both visit the rooms left something to be desired. This was listed as a 4 star hotel. First visit there were no wash cloths avaialbe...housekeeping said they were out. Second...

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3Thank g n
EmilyRF, Executive Assistant to the General Manager at Millennium Broadway New York Times Square, responded to this review

Please allow be to apologize that your stays were anything less than excellent. I would like to further investigate your concerns as this is not the standard we hold at our hotel. Please contact me directly with the full name on your reservation and the dates of your stay at erodriguez-febles@mill-usa.com. Best Regards, Emily

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
New York is the city that never sleeps. In the center of it all, Millennium Broadway Hotel New York is located in the heart of Times Square giving guests a front row seat to all of the endless action and constant excitement. We cater to both leisure and business travelers and is why we are preferred choice for a New York City hotel. We boast a welcoming, multi-lingual cast and crew, 626 thoughtfully appointed rooms, a 24/7 fitness center and complimentary Wi-Fi. In addition, our meeting and event facilities are second to none. Featuring 64,000 sq ft (5,945 sq m) of flexible meeting space, we are the only hotel in the city accredited by the International Association of Conference Centers. Discover our world and experience an iconic visit to NYC. ... more   less 

Additional Information about Millennium Broadway New York Times Square

Address: 145 West 44th Street, New York City, NY 10036-4012
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: ₹ 15,249 - ₹ 31,937 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Millennium Broadway New York Times Square 4*
Number of rooms: 626
Reservation Options:
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Also Known As:
Millennium Hotel New York City
Millennium Broadway Hotel
Millenium Hotel Nyc
Millenium Hotel New York
Hotel Style:
#178 Luxury Hotel in New York City
#210 Romantic Hotel in New York City
#231 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Millennium Broadway New York Times Square staff and other travellers.
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Questions? Get answers from Millennium Broadway New York Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With view on Time Square, it's so nice !!”
 of 5 bubbles dschils, 19 Mar 2017 | Read review
“Do not stay here if you want luxury or have an aversion to the worst elevators in North America.”
 of 5 bubbles JoeS865, 16 Mar 2017 | Read review
“Higher the better and ask for corner room”
 of 5 bubbles gem1783, 15 Mar 2017 | Read review
“Get a high floor for great views.”
 of 5 bubbles Oscarbud, 27 Feb 2017 | Read review
“Corner suites are large and sunny and gives you a good view.”
 of 5 bubbles bwright1945, 23 Feb 2017 | Read review
5 of 5